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Onboarding Project Manager Jobs (NOW HIRING)

Remarcable, Inc.

Onboarding Project Manager

Omaha, NE · On-site

$70K - $85K/yr

As a Onboarding Project Manager at Remarcable , you'll be the trusted guide for new customers stepping into our platform for the first time. You'll ensure every customer has a smooth, confident, and ...

Cloudbeds

Onboarding Project Manager - NORAM

North, SC · On-site

$70K - $80K/yr

As an Onboarding Project Manager, you will lead complex onboarding projects for Cloudbeds' mid-market customers, guiding them from contract signature through adoption and successful transition to ...

Remarcable Inc

Onboarding Project Manager

Omaha, NE · On-site

$70K - $85K/yr

As a Onboarding Project Manager at Remarcable , you'll be the trusted guide for new customers stepping into our platform for the first time. You'll ensure every customer has a smooth, confident, and ...

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Own end-to-end onboarding for new customers from contract signature through launch * Define and manage project timelines, milestones, and deliverables * Drive customers to launch within defined ...

Socket.dev

Onboarding Project Manager

Estero, FL · On-site

This is a project management job first. You'll own the plan, keep everyone honest about their ... onboarding, or professional services projects -- B2B SaaS ideally * Real experience scoping work ...

Rentvine

Onboarding Project Manager

Estero, FL · On-site

This is a project management job first. You'll own the plan, keep everyone honest about their ... onboarding, or professional services projects - B2B SaaS ideally * Real experience scoping work and ...

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Own end-to-end onboarding for new customers from contract signature through launch * Define and manage project timelines, milestones, and deliverables * Drive customers to launch within defined ...

Jobless

This is a project management job first. You'll own the plan, keep everyone honest about their ... onboarding, or professional services projects -- B2B SaaS ideally * Real experience scoping work ...

Jobless

Onboarding Project Manager

Estero, FL · On-site

This is a project management job first. You'll own the plan, keep everyone honest about their ... onboarding, or professional services projects -- B2B SaaS ideally * Real experience scoping work ...

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How much do onboarding project manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for onboarding project manager in the United States is $112,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $141,000.00 per year, depending on experience, location, and employer.

What does an onboarding project manager do?

An Onboarding Project Manager oversees the process of integrating new clients, employees, or products into a company’s systems and workflows. They coordinate tasks, timelines, and communication among various teams to ensure a smooth transition and successful onboarding experience. They develop and implement onboarding plans, address any issues that arise, and act as the primary point of contact during the onboarding period. Their goal is to ensure that all requirements are met and that stakeholders are satisfied with the onboarding process.

What are the key skills and qualifications needed to thrive as an onboarding project manager?

To thrive as an Onboarding Project Manager, you need expertise in project management, client relationship building, and a solid understanding of onboarding processes, often supported by a degree in business or a related field. Familiarity with project management software (like Asana or Trello), CRM systems, and sometimes certifications such as PMP or CAPM is highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate teams and ensure a seamless client experience. These capabilities are essential for delivering successful onboarding projects that build strong client partnerships and drive long-term business success.

What are some common challenges faced by onboarding project managers when coordinating cross-departmental onboarding processes?

Onboarding Project Managers often encounter challenges in aligning multiple departments, such as IT, HR, and operations, to ensure a seamless onboarding experience. Differences in timelines, priorities, and communication styles can lead to delays or miscommunication. Building strong relationships across teams, setting clear expectations, and utilizing project management tools are key strategies to overcoming these hurdles. Proactively identifying bottlenecks and maintaining open communication channels help ensure a smooth onboarding process for new hires or clients.

What is the difference between Onboarding Project Manager vs Customer Success Manager?

AspectOnboarding Project ManagerCustomer Success Manager
CredentialsProject management certifications, relevant industry experienceCustomer service or account management experience, sometimes certifications in customer success
Work EnvironmentProject teams, cross-functional departments, client onboarding processesCustomer accounts, client communication, retention strategies
Employer & Industry UsageTech, SaaS, consulting firms focusing on onboarding new clientsTech, SaaS, subscription services focusing on customer retention and satisfaction

While both roles involve client interaction, the Onboarding Project Manager primarily manages the process of integrating new clients or projects, ensuring timely delivery. The Customer Success Manager focuses on ongoing client satisfaction, retention, and relationship building after onboarding. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

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Onboarding Project Manager jobs near you
Infographic showing various Onboarding Project Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $112,486 per year, or $54.1 per hour.

Onboarding Project Manager - NORAM

North, SC • On-site

Third-Party Job Posts
See more jobs at Third-Party Job Postsexternal

$70K - $80K/yr

Full-time

Re-posted 20 days ago

Key responsibilities

  • Manage the end-to-end onboarding lifecycle for mid-market customers, from sales handoff through go-live, adoption, and transition to Account Management

  • Define project scope, timelines, milestones, and deliverables to ensure successful and timely implementations

  • Lead customer meetings, including pre-kickoff, kickoff, project check-ins, and go-live milestones, while documenting action items and next steps

Job description

How You'll Make an Impact:

As an Onboarding Project Manager, you will lead complex onboarding projects for Cloudbeds' mid-market customers, guiding them from contract signature through adoption and successful transition to Account Management at the time onboarding is completed. Acting as the strategic lead throughout the onboarding journey, you will partner cross-functionally with Onboarding, Account Management, Sales, Product, Support, and Professional Services teams to deliver a seamless implementation experience that drives customer confidence, platform adoption, and measurable business outcomes.

You will play a critical role in ensuring customers realize value quickly by managing timelines, aligning stakeholders, mitigating risks, and maintaining a high-touch customer experience. This role combines project management, customer partnership and relationship management, operational excellence, and hospitality expertise in a fast-paced SaaS environment.

Our Onboarding Project Management Team:

Our team is passionate about delivering exceptional customer experiences and helping hoteliers succeed with Cloudbeds from day one. We build together, review opportunities together, and embrace a test-and-learn mindset that encourages innovation, collaboration, and continuous improvement. Every team member is valued and empowered to share feedback, ideas, and insights so we can learn, grow, and improve both as individuals and as a team. Team members who thrive here are proactive communicators, collaborative problem-solvers, and true customer advocates who enjoy navigating complexity while working closely with others to drive successful outcomes.

What You Bring to the Team:

  • Own and manage the end-to-end onboarding lifecycle for mid-market customers, from sales handoff through go-live, adoption, and transition to Account Management
  • Define project scope, timelines, milestones, and deliverables to ensure successful and timely implementations
  • Serve as the primary point of contact for onboarding mid-market customers, driving clear communication and stakeholder alignment throughout the project lifecycle
  • Lead customer meetings, including pre-kickoff, kickoff, project check-ins, and go-live milestones, while documenting action items and next steps
  • Proactively identify and manage risks, dependencies, and escalation points to maintain project momentum and customer satisfaction
  • Coordinate cross-functional collaboration across Sales, Onboarding, Product, Support, Professional Services, and Account Management teams
  • Monitor onboarding success metrics, customer adoption, training completion, and utilization milestones to support long-term customer success

What Sets You Up for Success:

  • Fluency in English, Portuguese, and Spanish at a business-professional level, both written and spoken
  • Minimum 4 years of experience in hotel operations or hotel management
  • At least 1 year of project management experience within a SaaS or customer-facing environment
  • Proven ability to manage multiple projects simultaneously while maintaining strong attention to detail and organization
  • Experience coordinating cross-functional stakeholders and driving projects through completion in a fast-paced environment
  • Strong communication, relationship management, and customer-facing presentation skills
  • Ability to proactively solve problems, manage ambiguity, and adapt quickly to changing customer and business needs

Bonus Skills to Stand Out (Optional):

  • At least 1 year of project management experience within a hospitality SaaS environment
  • Previous experience with customer implementation & onboarding at a hospitality SAAS company
  • Familiarity with Salesforce, Zendesk, Slack, or other customer operations tools

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $70,000 - $80,000 USD

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