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Onboarding Project Coordinator Jobs (NOW HIRING)

This role serves as the primary day-to-day project coordinator for customers during onboarding, helping ensure projects remain organized, on track, and aligned to onboarding milestones.This role will ...

New

This role serves as the primary day-to-day project coordinator for customers during onboarding, helping ensure projects remain organized, on track, and aligned to onboarding milestones.This role will ...

As an Onboarding Project Manager, you will lead complex onboarding projects for Cloudbeds' mid ... Experience coordinating cross-functional stakeholders and driving projects through completion in a ...

The position supports communications, recruitment and onboarding, project reporting, fiscal ... Coordinates administrative and operational activities supporting established digital content ...

Overview We're looking for a Client Onboarding Project Manager to support client accounts with ... Handle proofreading, print checks, and production coordination when needed. * Build strong working ...

Act as the central point of coordination across: * Sales (handoff + expectations) * Product ... Onboarding, or Project Management roles * Experience working with SaaS platforms, preferably in:

Act as the central point of coordination across: * Sales (handoff + expectations) * Product ... Onboarding, or Project Management roles * Experience working with SaaS platforms, preferably in:

Client Onboarding Project Manager

Austin, TX · On-site +1

$59K - $116K/yr

Overview We're looking for a Client Onboarding Project Manager to support client accounts with ... Handle proofreading, print checks, and production coordination when needed. * Build strong working ...

Qualifications * 2-4 years of experience in client onboarding, project coordination, account management, or a similar operations role. * Exceptional organizational skills and attention to detail ...

Serve as a direct point of contact for clients, coordinating key touchpoints across each onboarding project * Configure Netchex's payroll platform and activate all client assets within the system

New

The Onboarding Specialist is responsible for managing the end-to-end onboarding and implementation ... Experience coordinating multiple clients, projects, or workstreams simultaneously. * Experience ...

Serve as a direct point of contact for clients, coordinating key touchpoints across each onboarding project * Configure Netchex's payroll platform and activate all client assets within the system

The Project Coordinator works closely with project managers, engineers, sales teams, support ... Support customer onboarding activities and help establish project expectations. * Promote a ...

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Onboarding Project Coordinator information

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How much do onboarding project coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for onboarding project coordinator in the United States is $32.44, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $34.38 per hour, depending on experience, location, and employer.

What does an onboarding project coordinator do?

An Onboarding Project Coordinator manages and streamlines the process of integrating new hires or clients into an organization. Their responsibilities include planning onboarding schedules, coordinating with various departments, ensuring all necessary resources and documentation are prepared, and serving as the main point of contact during the onboarding period. They help create a positive first impression and ensure a smooth transition for new employees or clients, aiming to improve retention and engagement.

What are the key skills and qualifications needed to thrive as an onboarding project coordinator?

To thrive as an Onboarding Project Coordinator, you need strong organizational skills, attention to detail, and experience in project management, often supported by a degree in business or a related field. Familiarity with project management tools like Asana or Trello, HR information systems, and onboarding software is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate between new hires, internal teams, and stakeholders. These skills ensure a seamless onboarding process, driving employee satisfaction and organizational efficiency.

How does an onboarding project coordinator typically collaborate with other departments during the onboarding process?

An Onboarding Project Coordinator works closely with multiple departments, including HR, IT, facilities, and hiring managers, to ensure a seamless experience for new hires. They coordinate schedules, manage checklists, and communicate requirements across teams to ensure that equipment, access, and training are ready for each new employee's start date. Regular meetings and updates are essential to address any issues promptly and keep everyone aligned. This cross-functional collaboration requires strong organizational and communication skills.

What is the difference between Onboarding Project Coordinator vs Onboarding Specialist?

AspectOnboarding Project CoordinatorOnboarding Specialist
CredentialsTypically requires a bachelor's degree in business, HR, or related fieldOften requires similar educational background, sometimes with HR certifications
Work EnvironmentCoordinates onboarding projects across departments, often in corporate settingsFocuses on onboarding new employees, providing training and support
Employer & Industry UsageCommon in large organizations, project-based rolesUsed in HR departments across various industries

The Onboarding Project Coordinator manages onboarding projects, ensuring smooth processes across teams, while the Onboarding Specialist directly supports new employees through training and orientation. Both roles require similar credentials and are vital in HR and corporate settings, but their focus differs—one on project coordination, the other on employee support.

More about Onboarding Project Coordinator jobs

What cities are hiring for Onboarding Project Coordinator jobs?

Cities with the most Onboarding Project Coordinator job openings:

What are the most commonly searched types of Onboarding Project jobs?

The most popular types of Onboarding Project jobs are:

What states have the most Onboarding Project Coordinator jobs?

States with the most job openings for Onboarding Project Coordinator jobs include:

Infographic showing various Onboarding Project Coordinator job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $67,470 per year, or $32.4 per hour.

Full-time

Posted 3 days ago

New


Job description

About the Role

The Onboarding Specialist I is responsible for coordinating and executing customer onboarding projects from contract signature through successful activation. This role serves as the primary day-to-day project coordinator for customers during onboarding, helping ensure projects remain organized, on track, and aligned to onboarding milestones.This role will work across a range of customers to deliver a tailored onboarding experience based on their industry, size, and needs. 

This role is ideal for individuals who are highly organized, customer-focused, and motivated to develop strong project management and implementation skills within a SaaS environment.

The Onboarding Specialist I works within established onboarding processes and operational frameworks to support successful customer outcomes, maintain project momentum, and deliver a consistent onboarding experience. This role partners closely with Sales, Product, Engineering, Customer Success, Education, and Support teams to help customers successfully launch on Boulevard.

What You'll Do
  • Manage customer onboarding projects from kickoff through activation using established onboarding processes and implementation standards.
  • Serve as the primary customer contact throughout onboarding, maintaining consistent communication and strong customer experience standards.
  • Coordinate onboarding project plans, timelines, milestones, and customer deliverables.
  • Help maintain customer momentum by following up on action items, reinforcing timelines, and driving milestone completion.
  • Track onboarding progress and maintain accurate project documentation across Salesforce, GuideCX, and operational systems.
  • Support onboarding quality by coordinating configuration tasks, data collection, testing activities, and launch readiness preparation.
  • Identify project risks, delays, or blockers early and escalate concerns appropriately.
  • Partner cross-functionally with Sales, Product, Engineering, Data Migration, Support, Education, and Customer Success teams to help resolve customer needs and onboarding dependencies.
  • Maintain strong organizational discipline across a portfolio of onboarding projects while balancing competing priorities.
  • Contribute ideas and feedback to improve onboarding processes, customer experience, and operational efficiency.
  • Participate in onboarding enablement, coaching, and continuous learning opportunities.
What You'll Bring
  • 1-3 years of experience in customer onboarding, project coordination, implementation, customer success, or account management roles.
  • Strong organizational and time management skills with attention to detail.
  • Ability to manage multiple projects and competing priorities simultaneously.
  • Strong written and verbal communication skills.
  • Ability to build customer relationships while maintaining professionalism and accountability.
  • Comfortable working within structured processes, timelines, and operational expectations.
  • Strong follow-through and ownership mindset.
  • Ability to identify problems, ask questions, and escalate issues appropriately.
  • Technical aptitude and ability to learn SaaS onboarding workflows, system configurations, and operational processes.
  • Willingness to learn and develop project management, customer management, and onboarding expertise.
Bonus Points For
  • Experience in SaaS onboarding or software implementations
  • Experience using Salesforce, GuideCX, or similar CRM/project management platforms
  • Experience within wellness, healthcare, med spa, salon, or service-based industries
  • Experience managing customer-facing projects or timelines
Success in This RoleIn Your First 30 Days
  • Complete onboarding training and become familiar with Boulevard's products, onboarding methodology, systems, and customer journey.
  • Shadow onboarding projects and learn onboarding operational standards and workflows.
  • Begin supporting customer communication, project coordination, and onboarding administration tasks.
By 90 Days
  • Independently manage a portfolio of onboarding projects with support from leadership and team processes.
  • Maintain accurate project updates, customer communication, and onboarding documentation.
  • Demonstrate strong organizational discipline and customer follow-through.
By 6 Months and Beyond
  • Successfully manage onboarding projects with limited oversight.
  • Demonstrate consistent onboarding execution, project organization, and customer accountability management.
  • Maintain strong portfolio hygiene, forecasting discipline, and customer communication standards.
  • Contribute positively to team collaboration, onboarding quality, and customer outcomes.
Key Performance Expectations
  • Consistent progress toward activation velocity benchmarks
  • Accurate and timely project documentation
  • Strong customer communication and responsiveness
  • Healthy portfolio management and project organization
  • Consistent adherence to onboarding processes and operational standards
  • Proactive escalation of onboarding risks and blockers
Key Attributes for Success
  • Highly organized and detail-oriented
  • Strong customer service and communication skills
  • Coachable and eager to learn
  • Reliable and accountable
  • Calm and structured under pressure
  • Strong follow-through and prioritization skills
  • Collaborative mindset and team-oriented approach
  • Positive attitude with willingness to adapt and grow