... Manages and resolves client complaints, providing excellent service and follow-up ● Ensures alignment with sales or service teams to ensure merchant satisfaction ● Identifies triggers for ...
... Manages and resolves client complaints, providing excellent service and follow-up ● Ensures alignment with sales or service teams to ensure merchant satisfaction ● Identifies triggers for ...
Client Manager
Danville, IN · On-site
... Client Manager to join our Danville, Indiana office who will best support our clients, co-workers, and Core Principles - "understand our customers and satisfy their needs, do what we say we are going ...
Client Manager
Danville, IN · On-site
... Client Manager to join our Danville, Indiana office who will best support our clients, co-workers, and Core Principles - "understand our customers and satisfy their needs, do what we say we are going ...
Own Your Future SUMMARY The Client Manager provides efficient, professional, and courteous service to our Employee Benefits clients. In conjunction with the team, the Client Manager plans and ...
Own Your Future SUMMARY The Client Manager provides efficient, professional, and courteous service to our Employee Benefits clients. In conjunction with the team, the Client Manager plans and ...
Client Manager, Employee Benefits
Fort Wayne, IN · On-site +1
Own Your Future SUMMARY The Client Manager provides efficient, professional, and courteous service to our Employee Benefits clients. In conjunction with the team, the Client Manager plans and ...
Client Manager, Employee Benefits
Fort Wayne, IN · On-site +1
Own Your Future SUMMARY The Client Manager provides efficient, professional, and courteous service to our Employee Benefits clients. In conjunction with the team, the Client Manager plans and ...
Manage new client onboarding and benefit administration configurations. * Work with Client Executive to execute implementation processes, including meetings, documentation, and coordination with ...
Manage new client onboarding and benefit administration configurations. * Work with Client Executive to execute implementation processes, including meetings, documentation, and coordination with ...
Manage new client onboarding and benefit administration configurations. * Work with Client Executive to execute implementation processes, including meetings, documentation, and coordination with ...
Manage new client onboarding and benefit administration configurations. * Work with Client Executive to execute implementation processes, including meetings, documentation, and coordination with ...
The Client Manager works with and supports Producers and the account team within the Construction specialty practice to manage client service delivery throughout the insurance renewal and policy ...
The Client Manager works with and supports Producers and the account team within the Construction specialty practice to manage client service delivery throughout the insurance renewal and policy ...
The Client Manager works with and supports Producers and the account team within the Construction specialty practice to manage client service delivery throughout the insurance renewal and policy ...
The Client Manager works with and supports Producers and the account team within the Construction specialty practice to manage client service delivery throughout the insurance renewal and policy ...
The Client Manager works with and supports Producers and the account team within the Construction specialty practice to manage client service delivery throughout the insurance renewal and policy ...
The Client Manager works with and supports Producers and the account team within the Construction specialty practice to manage client service delivery throughout the insurance renewal and policy ...
Client Manager, SLED Indy
Zionsville, IN · On-site
$90K - $135K/yr
We are looking for a Client Manager to join our SLED Midwest team. What will you be doing? At WWT, our Client Managers are trusted advisors who help State, Local Government, and Education (SLED ...
Client Manager, SLED Indy
Zionsville, IN · On-site
$90K - $135K/yr
We are looking for a Client Manager to join our SLED Midwest team. What will you be doing? At WWT, our Client Managers are trusted advisors who help State, Local Government, and Education (SLED ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
Client Manager - Project Risk
Fort Wayne, IN · On-site
$80K - $103K/yr
Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup, ensuring accuracy and transparency. Conducts training for project teams, contractors, and client ...
Client Manager - Project Risk
Fort Wayne, IN · On-site
$80K - $103K/yr
Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup, ensuring accuracy and transparency. Conducts training for project teams, contractors, and client ...
Client Manager - Project Risk
Indianapolis, IN · On-site
$77K - $99K/yr
Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup, ensuring accuracy and transparency. Conducts training for project teams, contractors, and client ...
Client Manager - Project Risk
Indianapolis, IN · On-site
$77K - $99K/yr
Manages budgets, premiums, collateral requirements, and financial reporting for each wrapup, ensuring accuracy and transparency. Conducts training for project teams, contractors, and client ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
The Senior Client Manager maintains a clear understanding and knowledge of the insurance marketplace and uses their skills to negotiate terms and pricing, and obtain appropriate coverage and/or ...
Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client Manager Salary: $70-90K Location: Evansville, Indiana Our Evansville, IN based insurance firm is seeking an ...
Quick apply
Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client Manager Salary: $70-90K Location: Evansville, Indiana Our Evansville, IN based insurance firm is seeking an ...
Client Services Manager Homecare
Merrillville, IN · On-site
$43K - $50K/yr
Vision insurance Client Services Manager - Caregiver Experience and Recruiting At Right at Home, Client Services is where clients and caregivers come together. We are looking for a Client Services ...
Client Services Manager Homecare
Merrillville, IN · On-site
$43K - $50K/yr
Vision insurance Client Services Manager - Caregiver Experience and Recruiting At Right at Home, Client Services is where clients and caregivers come together. We are looking for a Client Services ...
Client Services Manager Homecare
$43K - $50K/yr
Vision insurance Client Services Manager - Caregiver Experience and Recruiting At Right at Home, Client Services is where clients and caregivers come together. We are looking for a Client Services ...
Quick apply
Client Services Manager Homecare
$43K - $50K/yr
Vision insurance Client Services Manager - Caregiver Experience and Recruiting At Right at Home, Client Services is where clients and caregivers come together. We are looking for a Client Services ...
As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business ...
As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business ...
Client Manager information
See Indiana salary details
$31.4K - $37.8K
8% of jobs
$42.4K is the 25th percentile. Wages below this are outliers.
$37.8K - $44.2K
23% of jobs
$44.2K - $50.6K
6% of jobs
$50.6K - $57K
8% of jobs
The median wage is $58.3K / yr.
$57K - $63.4K
18% of jobs
$63.4K - $69.8K
8% of jobs
$71.4K is the 75th percentile. Wages above this are outliers.
$69.8K - $76.2K
9% of jobs
$76.2K - $82.6K
6% of jobs
$82.6K - $89K
3% of jobs
$89K - $95.4K
4% of jobs
$95.4K - $101.8K
4% of jobs
$31.4K
$62.9K
$101.8K
How much do client manager jobs pay per year?
What jobs pay 2000 a day?
What are the key skills and qualifications needed to thrive as a Client Manager, and why are they important?
What does a Client Manager do?
What jobs in the US pay 300,000 a year?
What is the role of a client manager?
What job makes $10,000 a month without a degree?
What is the difference between Client Manager vs Account Executive?
| Aspect | Client Manager | Account Executive |
|---|---|---|
| Primary Role | Maintains client relationships, ensures client satisfaction, manages ongoing accounts | Generates new business, acquires new clients, presents products/services |
| Required Skills | Customer service, communication, relationship management | Sales, negotiation, presentation skills |
| Work Environment | Long-term client engagement, account management teams | Sales pitches, client meetings, prospecting |
| Industry Usage | Common in consulting, marketing, tech | Common in sales, advertising, tech |
While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.
What are some common challenges Client Managers face when handling multiple client accounts simultaneously?
Job description
Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.
Duties● Responsible for client relationship cultivation and retention, inspiring confidence through demonstrated expertise and meeting ongoing client needs
● Collaborate with strategic partners to identify at-risk accounts and execute mutually-agreeable strategies to retain/grow relationships
● Responsible for achieving set retention metrics ensuring the profitability of accounts within the defined portfolio
● Interprets competitor statements/quotes and performs rate analysis. Negotiates directly with clients using consultative conversation to retain account and maximize revenue potential
● Responds quickly and effectively to all requests for account review, rate analysis, product information, account terminations, etc. whether from internal or external customers
● Stays current on Heartland products, services and important industry changes in order to assign appropriate solutions to client requests
● Identifies product offerings for existing clients
● Places proactive outreach to newly assigned accounts to establish a relationship
● Answers inbound calls from merchants and resolves inquiry.
● Manages and resolves client complaints, providing excellent service and follow-up
● Ensures alignment with sales or service teams to ensure merchant satisfaction
● Identifies triggers for attrition and can represent the current status of attrition in the defined portfolio to leadership. Recommends solutions to clients, teammates and leadership
● Maintains compliance standards for Salesforce records and detailed documentation of client status and interactions
● Display a commitment to receive necessary coaching for continuous improvement and team development
Education/Certification
Bachelor’s degree in business or a related field, or equivalent operational, retention, or account management experience
Experience Required
● At least 3 years related operational, retention, or account management experience
● Has experience meeting sales goals with defined metrics and a proven track record of success.
● Management experiences a plus
Skills/Abilities:
● Highly effective interpersonal, relationship management, and both verbal and written communication skills
● Strong business, analytics and technical aptitude
● Above average execution of consultative selling techniques and negotiation
● Critical thinking and problem solving
● Account management skills with proven ability to build and manage internal and external relationships
● Excellent organizational and time management skills in a high energy environment to manage multiple priorities
● Displays empathy, adaptability, and a mindset of continuous improvement ● Willingness to work independently or collaborate with a team
Diversity and EEO StatementsHeartland is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Heartland is an equal opportunity employer.
Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
About Heartland Communications Consultants
Sourced by ZipRecruiter
Industry
Marketing
Company size
1 - 10 Employees
Headquarters location
Elizabethtown, KY, US
Year founded
2006