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Client Manager Jobs in Indiana (NOW HIRING)

Heartland

Client Manager

Jeffersonville, IN

... Manages and resolves client complaints, providing excellent service and follow-up ● Ensures alignment with sales or service teams to ensure merchant satisfaction ● Identifies triggers for ...

FV Engineering

Client Manager

Danville, IN · On-site

... Client Manager to join our Danville, Indiana office who will best support our clients, co-workers, and Core Principles - "understand our customers and satisfy their needs, do what we say we are going ...

FV Engineering

Client Manager

Danville, IN · On-site

... Client Manager to join our Danville, Indiana office who will best support our clients, co-workers, and Core Principles - "understand our customers and satisfy their needs, do what we say we are going ...

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All JobsClient JobsClient Manager JobsClient Manager Jobs in Indiana

Client Manager information

See Indiana salary details

$31.4K

$62.9K

$101.8K

How much do client manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client manager in Indiana is $62,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Indiana?

The most popular types of Client jobs in Indiana are:

What cities in Indiana are hiring for Client Manager jobs?

Cities in Indiana with the most Client Manager job openings:

What are popular job titles related to Client Manager jobs in IN?

For Client Manager jobs in IN, the most frequently searched job titles are:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,900 per year, or $30.2 per hour.

Client Manager

Heartland

Jeffersonville, IN

Full-time

Re-posted 14 days ago

Job description

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.  Simply, we create meaningful technology centered experiences that enable our customers to prosper.  If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you.  If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Duties

●  Responsible for client relationship cultivation and retention, inspiring confidence through demonstrated expertise and meeting ongoing client needs

●  Collaborate with strategic partners to identify at-risk accounts and execute mutually-agreeable strategies to retain/grow relationships

●  Responsible for achieving set retention metrics ensuring the profitability of accounts within the defined portfolio

●  Interprets competitor statements/quotes and performs rate analysis. Negotiates directly with clients using consultative conversation to retain account and maximize revenue potential

●  Responds quickly and effectively to all requests for account review, rate analysis, product information, account terminations, etc. whether from internal or external customers

●  Stays current on Heartland products, services and important industry changes in order to assign appropriate solutions to client requests

●  Identifies product offerings for existing clients

●  Places proactive outreach to newly assigned accounts to establish a relationship

●  Answers inbound calls from merchants and resolves inquiry.

●  Manages and resolves client complaints, providing excellent service and follow-up

●  Ensures alignment with sales or service teams to ensure merchant satisfaction

●  Identifies triggers for attrition and can represent the current status of attrition in the defined portfolio to leadership. Recommends solutions to clients, teammates and leadership

●  Maintains compliance standards for Salesforce records and detailed documentation of client status and interactions

●  Display a commitment to receive necessary coaching for continuous improvement and team development

Job Requirements

Education/Certification

Bachelor’s degree in business or a related field, or equivalent operational, retention, or account management experience

Experience Required

●  At least 3 years related operational, retention, or account management experience

●  Has experience meeting sales goals with defined metrics and a proven track record of success.

●  Management experiences a plus

Skills/Abilities:

●  Highly effective interpersonal, relationship management, and both verbal and written communication skills

●  Strong business, analytics and technical aptitude

●  Above average execution of consultative selling techniques and negotiation

●  Critical thinking and problem solving

●  Account management skills with proven ability to build and manage internal and external relationships

●  Excellent organizational and time management skills in a high energy environment to manage multiple priorities

●  Displays empathy, adaptability, and a mindset of continuous improvement ●  Willingness to work independently or collaborate with a team

Diversity and EEO Statements

Heartland is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Heartland is an equal opportunity employer.

Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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