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Client Manager Jobs in Indiana (NOW HIRING)

Robert Half

Client Solutions Manager

Indianapolis, IN · On-site

JOB REQUISITION Client Solutions Manager LOCATION IN INDIANAPOLIS Job Summary As a Client Solutions Manager , your responsibilities will include: * Business development: Develop and grow your own ...

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Client Manager information

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$31.4K

$62.9K

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How much do client manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client manager in Indiana is $62,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Indiana?

The most popular types of Client jobs in Indiana are:

What cities in Indiana are hiring for Client Manager jobs?

Cities in Indiana with the most Client Manager job openings:

What are popular job titles related to Client Manager jobs in IN?

For Client Manager jobs in IN, the most frequently searched job titles are:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $62,900 per year, or $30.2 per hour.

Commercial Lines Assistant Client Manager

Carmel, IN • On-site

EPIC Brokers
See more jobs at EPIC Brokersexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Respond to client inquiries and maintain documentation in the agency management system.

  • Manage the certificate renewal process, including issuing certificates and auto ID cards, and ensure accurate issuance throughout the policy term.

  • Support renewal activities such as launching renewal workflows, preparing checklists, obtaining loss runs, assisting with proposal preparation, and managing the renewal process with clients.

Job description

Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: Carmel, Indiana, or Terre Haute, Indiana- hybrid 3 days a week
WHAT YOU'LL DO:
  • Respond to client inquiries promptly; maintain documentation in the agency management system.
  • Issue certificates of insurance and auto ID cards within standard turnaround times.
  • Manage certificate renewal process and ensure accurate issuance throughout policy term.
  • Process notices of cancellation immediately upon receipt; update systems and notify Client Manager.
  • Maintain suspense items and follow up on outstanding tasks.

Renewals:
  • Launch renewal workflow 150 days out.
  • Prepare renewal checklists; update tasks and maintain progress.
  • Obtain loss runs and experience modification worksheets.
  • Assist with proposal preparation and transition to Client Manager for review.
  • Support remarketing and rewrite preparation activities, ensuring all required data and documents are gathered and organized.
  • Confirm renewal deliverables (loss runs, certificate lists) meet quality expectations and are ready for next-step review.
  • Manage the certificates of insurance, auto ID cards, and posting notices renewal process with clients to ensure timely and accurate issuance/distribution.

Endorsements:
  • Request endorsements from carriers or process online when possible.
  • Update exposure workbooks and Sagitta with changes.
  • Send Auto ID cards and certificates as needed.
  • Verify accuracy of endorsements upon receipt; invoice and transmit to client.

Policy Maintenance:
  • Collect policies and perform first review; notify Client Manager for second review.
  • File policies, endorsements, and correspondence in ImageRight.

General Responsibilities:
  • Prepare materials for presentations and meetings, as requested.
  • Coordinate and attend carrier marketing meetings as needed.
  • Stay informed on internal policy and procedural changes, including changes in systems and technologies.

WHAT YOU'LL BRING:
  • 1+ years of experience in the insurance carrier or brokerage industry preferred
  • Strong verbal and written communication skills.
  • Service-oriented with excellent interpersonal skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office and prior experience with any agency systems (Sagitta, ImageRight, CSR24).
  • Self-motivated, detail-oriented, and able to work independently.
  • High school diploma or G.E.D. equivalent required; bachelor's degree preferred.
  • Certificates, Licenses, Registrations
  • Must obtain Property & Casualty license within 90 days

COMPENSATION: Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women's Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We're in the top 10 of property/casualty agencies according to "Insurance Journal"
To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Hybrid

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