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Client Manager Jobs in Anderson, IN (NOW HIRING)

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the ...

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Client Manager information

See Anderson, IN salary details

$28.6K

$57.3K

$92.7K

How much do client manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client manager in Anderson, IN is $57,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $67,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Anderson, IN? The most popular types of Client jobs in Anderson, IN are:
What cities near Anderson, IN are hiring for Client Manager jobs? Cities near Anderson, IN with the most Client Manager job openings:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Anderson, IN as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $57,279 per year, or $27.5 per hour.

Client Manager, Employee Benefits

The MJ Companies

Carmel, IN • On-site

Full-time

Medical, Life

Re-posted 22 days ago

Job description

ABOUT THE JOB

This role will guide clients through their benefits program needs, offering both short- and long-term solutions. Key responsibilities include project planning, project management, implementation, and the daily management of employee benefits vendors. This role provides day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility. 

ESSENTIAL FUNCTIONS

Client Onboarding and Implementation 

  • Manage new client onboarding and benefit administration configurations. 
  • Work with Client Executive to execute implementation processes, including meetings, documentation, and coordination with carriers and vendors. 
  • Set up new groups, renewals, and terminations, ensuring seamless client transitions and accurate record maintenance. 
  • Participate in client meetings as needed. 

Client and Vendor Relations 

  • Serve as day-to-day point of contact for clients and vendors, handling queries, meetings, and communications, including escalated claims and eligibility issues. 
  • Maintain client advocacy lists and manage billing and enrollment audits to ensure service quality. 
  • Save and organize crucial correspondence and meeting notes to ensure consistency and accessibility of information. 

Compliance and Reporting 

  • Assist in preparing and reviewing documents like NQTL Analysis Forms and COBRA updates to ensure regulatory compliance. 
  • Coordinate annual compliance tasks for clients in collaboration with internal Compliance Team 

Marketing and Renewals 

  • Lead and project manage the renewal and marketing process, including preparing and distributing RFP packets, analyze and view proposals; provide recommendations to the Sales/Consulting team 
  • Engage in pre-marketing strategies, gather analytics for marketing and ensure client needs are met effectively. 

Financial Management 

  • Review and maintain executed client contracts, plan documents, SBCs, SPDs, Business Associate Agreements and amendments for accuracy; provide final approval to carrier/TPA, and coordinate delivery to client 
  • Verify receipt of final client contract from carrier/TPA/vendor; review final contract to ensure reflection of negotiated terms and accuracy of data 

Open Enrollment and Communications 

  • Facilitate open enrollment sessions, using tools like Knovio for presentations and handling communication tasks to ensure smooth operations. 
  • Review and assist in updating benefit guides to ensure they are comprehensive and reflective of current offerings. 

Operational Support 

  • Manage carrier communications, including termination letters and documentation related to sold proposals and renewals. 
  • Update essential operational documents like the EB Playbook and Benefits Inventory to keep internal teams informed and aligned with client needs. 
  • Ensure internal systems are up-to-date and accurate; maintain client benefit plan information in Agency Management System and Document Management System 
  • Attend team and department meetings as needed

EDUCATION

  • Bachelor's degree preferred
  • Life & Health License (required upon hire) 

KNOWLEDGE AND EXPERIENCE

  • Preferred minimum of 5 years of experience with client-facing customer service and/or marketing with an in-depth knowledge of the insurance brokerage business; preferably with self-funded benefit plans, medical stop loss and ancillary coverages 
  • Demonstrated skills: project management, prioritization, problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, follow through and ability to work independently 
  • Excellent verbal and written communication skills; professional presentation skills 

TECHNICAL FUNCTIONS

  • Highly proficient in the use of Microsoft Office products (Excel, Word, Outlook, PowerPoint) 
  • Familiar with the use of an Agency Management System and Document Management System (BenefitPoint experience a plus) 
  • Strong project management and client service skills

Apply