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Behavioral Health Case Manager Jobs (NOW HIRING)

Managed Staffing

Behavioral Health Case Manager

MI · Remote

$47 - $48/hr

Nurse Case Manager / Behavioral Health Case Manager Location: 100% Remote - Must Reside in Specified Michigan Counties Hours: Monday - Friday, 8 AM - 5 PM (40 hrs/week) Required Residence - Michigan ...

NATIVE HEALTH

Behavioral Health Case Manager

Phoenix, AZ · On-site

$23.51/hr

The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost ...

NATIVE HEALTH

Behavioral Health Case Manager

Phoenix, AZ · On-site

$23.51/hr

The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost ...

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How much do behavioral health case manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for behavioral health case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
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Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.
Behavioral Health Case Manager

Behavioral Health Case Manager

Managed Staffing

MI • Remote

$47 - $48/hr

Contractor

Posted 29 days ago

Job description

Nurse Case Manager / Behavioral Health Case Manager


Location: 100% Remote – Must Reside in Specified Michigan Counties
Hours: Monday – Friday, 8 AM – 5 PM (40 hrs/week)

Required Residence – Michigan Only

Candidate MUST reside in one of these Michigan counties:
Berrien, Van Buren, Cass, Kalamazoo, St. Joseph, Calhoun, Branch, Jackson, Hillsdale, Livingston, Washtenaw, Lenawee, Monroe, Oakland, Macomb, Wayne, Clinton, Eaton, Ingham

Position Summary

The Behavioral Health Case Manager is responsible for performing comprehensive telephonic assessments, care planning, and ongoing case management for members enrolled in health plans. This role focuses on behavioral health support, quality-of-care improvement, and coordinating services to achieve optimal, cost-effective outcomes.

Key ResponsibilitiesMember Assessment & Care Planning

  • Conduct comprehensive member assessments using clinical tools and data review.

  • Evaluate benefit plans, eligibility, and available internal/external resources.

  • Develop individualized care plans and strategies to address behavioral and medical needs.

  • Perform crisis intervention and ensure appropriate follow-up care.

Clinical Collaboration & Care Coordination

  • Apply clinical judgment to reduce risk factors and support behavioral health needs.

  • Consult with Medical Directors, supervisors, and interdisciplinary teams as needed.

  • Identify and escalate quality-of-care issues.

  • Coach members using motivational interviewing techniques to promote lifestyle changes.

Monitoring, Documentation & Compliance

  • Monitor care plan progress and adjust plans based on member needs.

  • Document all interactions and clinical decisions in case management systems.

  • Maintain compliance with regulatory standards, accreditation requirements, and company policies.

Required Qualifications

  • Minimum Master's Degree in Behavioral Health, Mental Health, Social Work, or Human Services.

  • Active, unrestricted Michigan license:

    • LMSW (Licensed Master Social Worker) OR

    • LPC (Licensed Professional Counselor)

  • 3+ years clinical experience in hospital, outpatient, ambulatory, or similar settings.

  • Experience in healthcare or managed care environments.

  • Strong computer proficiency (multiple systems navigation, documentation accuracy).

  • Excellent verbal and written communication skills.

  • Ability to work in a fast-paced, high-volume environment and manage multiple priorities.

Preferred Qualifications

  • CCM Certification (Certified Case Manager)

  • Behavioral Health case management experience

  • Crisis intervention experience