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Behavioral Health Case Manager Jobs (NOW HIRING)

The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost ...

The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost ...

Job Posting Title Behavioral Health Case Mgr II Agency 452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV. Supervisory Organization JTCMHC Outpatient Job Posting End Date Refer to the date listed at the top ...

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Behavioral Health Case Manager information

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How much do behavioral health case manager jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for behavioral health case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
What cities are hiring for Behavioral Health Case Manager jobs? Cities with the most Behavioral Health Case Manager job openings:
Who are the top companies hiring for Behavioral Health Case Manager jobs? The top employers for Behavioral Health Case Manager jobs are:
What states have the most Behavioral Health Case Manager jobs? States with the most job openings for Behavioral Health Case Manager jobs include:
Infographic showing various Behavioral Health Case Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.
Behavioral Health Case Manager

Behavioral Health Case Manager

Crusader Community Health

Rockford, IL • On-site

$44K - $66K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 hours ago


Crusader Community Health rating

6.8

Company rating: 6.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Make a Meaningful Impact Every Day — Join Our Team as a Behavioral Health Case Manager at Crusader!

POSITION SUMMARY:

This is a direct service position with Crusader Community Health (CCH) that provides services in the clinic and in the community and within the context of the Integrated Primary Care model. The Behavioral Health Case Manager works with patients (child, adolescent, adult) with behavioral health needs, including mental health, substance use, and psychosocial issues. The Behavioral Health Case Manager works in conjunction with the provider(s), patient, family, specialty services, community entities and managed care organizations. The Case Manager will be responsible for the provision of services including comprehensive case management, behavioral health counseling and education, patient and family skills training and support, health promotion, transitional care, as well as advocacy, linkage, coordination, collaboration and referral to/with community services and agencies. This position reports to the Chair of Behavioral Health.

EDUCATION/EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree from an accredited college/university in the human services field (i.e. psychology, social work, sociology, nursing, human development and family services) required
  • Master’s degree in Social Work, Counseling, Psychology or Human Service related field preferred
  • Certified Alcohol and Other Drug Counselor (CADC) certification or successful completion of CADC certification preferred
  • Previous experience working with populations with substance use disorders required
  • Previous experience working with populations with mental health issues required
  • Case management/care management experience preferred
  • Previous experience in ambulatory care preferred
  • Electronic Health Record experience preferred

Crusader Community Health serves the Rock River Valley area with quality primary health care for all people in need. CCH provides a comprehensive benefits package which includes: Medical, Dental, Flexible Spending/Health Savings Account, Life Insurance, Accident Coverage, Critical Illness Coverage. Employees enjoy company paid Life Insurance, Short Term Disability and Long Term Disability, paid Holidays, Personal Days, accrued Paid Time Off hours (PTO)- 18 days in the first year, and continuing medical education time and financial reimbursement. Additionally, employees may enroll in the CCH 403(b) Retirement Plan, with employer match after one year of service.

To review the full job description, please visit the Crusader Community Health website.

Crusader Community Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, family responsibilities, reproductive health rights, or any other status protected under federal, state, or local law.