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Behavioral Health Case Manager Jobs (NOW HIRING)

ViaQuest

Behavioral health Case Manager

Elyria, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity expectations ...

ViaQuest

Behavioral Health Case Manager

Youngstown, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Monday-Friday 9am-5pm At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children ...

ViaQuest

Behavioral Health Case Manager

Youngstown, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Monday-Friday 9am-5pm At ViaQuest Psychiatric amp; Behavioral Solutions we offer unique and individualized care to children ...

ViaQuest

Behavioral Health Case Manager

Logan, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full time At ViaQuest Psychiatric amp; Behavioral Solutions we offer unique and individualized care to children, adolescents ...

ViaQuest

Behavioral Health Case Manager

Logan, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full time At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to children, adolescents ...

ViaQuest

Behavioral Health Case Manager

Willoughby, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full-time Monday-Friday 9am-5pm At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to ...

ViaQuest

Behavioral Health Case Manager

Wadsworth, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity Monday - Friday 9am-5pm with some flexibility for evenings or earlier start times $18-$21 based on education and experience plus monthly incentive ...

ViaQuest

Behavioral Health Case Manager

South Point, OH · On-site

$18 - $21/hr

Float Behavioral Health Case Manager A Great Opportunity Full-Time Monday - Friday 9am-5pm $18-$21 based on education and experience plus monthly incentive program for exceeding productivity ...

ViaQuest

Behavioral Health Case Manager

Hudson, OH · On-site

$18 - $21/hr

Behavioral Health Case Manager A Great Opportunity / $18-$21 per hour/ Full-time Monday-Friday 9am-5pm At ViaQuest Psychiatric & Behavioral Solutions we offer unique and individualized care to ...

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Behavioral Health Case Manager information

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$14

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How much do behavioral health case manager jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for behavioral health case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

Is being a BHT a stressful job?

Behavioral Health Case Managers often work in high-pressure environments, managing complex patient needs and coordinating care, which can lead to stress. The job requires strong communication skills, emotional resilience, and the ability to handle challenging situations regularly.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

What does a case manager do in behavioral health services?

A behavioral health case manager coordinates and monitors care for individuals with mental health or substance use disorders. They develop treatment plans, connect clients to community resources, and collaborate with healthcare providers to ensure appropriate support and services. Strong communication skills and knowledge of mental health issues are essential in this role.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

Can I be a BHT without a degree?

Behavioral Health Technicians (BHTs) typically do not require a college degree but must complete specific training and certification, which vary by state or employer. Some positions may prefer or require a high school diploma or equivalent, along with skills in communication and basic mental health support. Certification programs like CPR and first aid are often recommended or required for employment.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.

What is a behavioral case manager?

A behavioral health case manager is a professional who coordinates and manages treatment plans for individuals with mental health or substance use disorders. They assess client needs, connect clients to services, and monitor progress, often working in healthcare or community settings and requiring relevant certifications or training. Their role helps ensure clients receive comprehensive, personalized care to support recovery and well-being.
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Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 18% Full Time, 59% Part Time, 21% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.
Behavioral Health Case Manager

Behavioral Health Case Manager

Elevance Health

Saint Louis, MO

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Elevance Health rating

7.7

Company rating: 7.7 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

175th of 263 rated insurance

Job description

Title: Behavioral Health Case Manager I

Location: Virtual- This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift: Monday-Friday 9:00-6:00PM

Be Part of an Extraordinary Team

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

The Behavioral Health Case Manager is responsible for performing case management telephonically within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

How you will make an impact:

Primary duties may include, but are not limited to:

  • Carries a caseload of adult and adolescent member's with BH, ED, and SUD needs.

  • Makes daily outbound calls to enroll members (from a queue) and to keep members engaged.

  • Takes inbound calls from members to assist with needs/resources or returning our outbound calls.

  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.

  • Conducts assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.

  • Monitors and evaluates effectiveness of care plan and modifies plan as needed.

  • Supports member access to appropriate quality and cost effective care.

  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

Minimum Requirements:

  • Requires MA/MS in social work, counseling, or a related behavioral health field or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

  • Current active unrestricted license such as RN LCSW (as applicable by state law and scope of practice) LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

Preferred Skills, Capabilities and Experiences:

  • Experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

Social media

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