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Behavioral Health Case Manager Jobs in Arizona (NOW HIRING)

NATIVE HEALTH

Behavioral Health Case Manager

Phoenix, AZ · On-site

$23.51/hr

The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost ...

NATIVE HEALTH

Behavioral Health Case Manager

Phoenix, AZ · On-site

$23.51/hr

The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost ...

NATIVE HEALTH

Behavioral Health Case Manager

Phoenix, AZ · On-site

$23.51/hr

The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost ...

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How much do behavioral health case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for behavioral health case manager in Arizona is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $28.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
More about Behavioral Health Case Manager jobs
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Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $48,899 per year, or $23.5 per hour.

Behavioral Health Case Manager

NATIVE HEALTH

Phoenix, AZ • On-site

$23.51/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Company Description
At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services.
Mission: To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being.
Vision: Healthy People in Healthy Communities.
NATIVE HEALTH Benefits and Perks Include:
  • Medical, Vision, and Dental Insurance
  • Retirement Benefits - Up to 5% Matching Contribution
  • Paid Time Off/Sick Leave
  • Paid Holidays (12)
  • Tuition Reimbursement and Educational Leave
  • Employee Recognition Program

Starting Hourly Pay: $23.51
Job Description
The Behavioral Health Case Manager (BHCM) serves as a member of a multi-disciplinary patient care team for NATIVE HEALTH'S Behavioral Health Department. The BHCM provides case management services that support the treatment goals of the patient's care plan. The Behavioral Health Case Manager represents the company in a professional and positive manner to enhance and promote the core values and mission of NATIVE HEALTH, always exercising the utmost discretion, diplomacy, and tact in customer interactions. The Behavioral Health Case Manager reports directly to the Behavioral Health Coorindator.
KEY ACCOUNTABILITIES:
  1. Provides non-intensive case management services in support of Behavioral Health patients and providers.
  2. Supports the behavioral health program and its team members.
  3. Engages in quality improvement and quality assurance activities for the department.
  4. Supports the organization as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:
  1. Knowledge of case management practices.
  2. Foster a person-centered approach and maximize patient self-determination.
  3. Demonstrates respect for the patient's preferences, interests, needs, culture, language, and belief system.
  4. Positive attitude and the ability to advocate for the patient's needs.
  5. Knowledge of existing social and behavioral health resources for patient care.
  6. Excellent written and verbal communication skills and ability to establish rapport.
  7. Good documentation skills, including detailed and accurate documentation.
  8. Knowledge and understanding of mental health/substance abuse terminology.
  9. Knowledge of the mental health issues of the populations served.
  10. Ability to work independently with a strong sense of focus, task-oriented, non-judgmental, and a clear sense of boundaries.
  11. A strong sense of and respect for confidentiality.
  12. Courteous, honest, and professional always.
  13. Customer service oriented.
  14. Ability to plan work and execute assignments effectively.
  15. Excellent computer skills with Microsoft Office and electronic health records.
  16. Remain current and complete all assigned Relias trainings on time.

Qualifications
  1. A bachelor's degree in social work or a related behavioral health field is required. A master's degree in social work or a related field is preferred.
  2. Two years of relevant work experience.
  3. Bilingual in Spanish is highly preferred
  4. Experience working with underserved and diverse populations is preferred.

Standard Employment Requirements:
  1. Must possess a valid and unrestricted Arizona driver's license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver's license during employment. Must be insurable under NATIVE HEALTH's liability auto policy.
  2. Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
  3. Must pass substance abuse testing upon employment and submit to random testing during employment.
  4. Must provide an updated immunization (IZ) record at the time of employment.
  5. Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
  6. Must obtain Basic Life Support (BLS) certification within (90) calendar days of employment and maintain certification during employment.

Additional Information
Native Health complies with all state and federal requirements, including EEOC requirements.

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