How to become a behavioral health case manager?

Qualifications needed to become a behavioral health case manager include a bachelor’s degree in social work, psychology, or a related field, and some employers prefer that you are a Licensed Social Worker (LSW) or Registered Nurse (RN). It is beneficial if you have experience with electronic medical records, and you must understand and be able to abide by HIPAA guidelines by maintaining patient confidentiality regarding treatment plans. It is vital that you have excellent written and verbal communication skills, the ability to work with a diverse group of patients, computer skills, and strong organizational skills for maintaining records. You must also have strong customer service skills and the ability to work well in stressful situations.