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Fallon Health

60 Fallon Health Behavioral Health Case Manager Jobs Hiring Near You

Fallon Health

SCO RN Case Manager - Lowell

Lowell, MA · On-site

Fallon Health is a company that cares. We prioritize our members-always-making sure they get the ... Collaborate with Navigators, PCPs, Behavioral Health Case Managers, pharmacists, and community ...

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Fallon Health Jobs Information

Do workers at Fallon Health get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Fallon Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2026.

At Fallon Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Fallon Health affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get paid time off at Fallon Health?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Fallon Health worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Fallon Health?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Fallon Health managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Fallon Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Fallon Health?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Fallon Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Fallon Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Fallon Health get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Fallon Health?

Most people feel stressed here.
86% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Fallon Health enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Fallon Health recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Fallon Health?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Fallon Health?

Most people aren’t given support to advance their career here.
In the last year, 69% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Fallon Health’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Fallon Health is doing?

Most people feel well informed about how the company is doing.
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Behavioral Health Case Manager jobs?

What are the most popular jobs at Fallon Health?

What are the most popular categories at Fallon Health?

Infographic showing various Behavioral Health Case Manager job openings at Fallon Health in the United States as of August 2026, with employment types broken down into 7% As Needed, 90% Full Time, and 3% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

SCO RN Case Manager - Lowell

Fallon Health

Lowell, MA • On-site

Other

Posted 11 days ago

Fallon Health rating

7.8

Company rating: 7.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview
About us:
Fallon Health is a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation's top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs-including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)- in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.
Brief summary of purpose:
The RN Nurse Case Manager (NCM) is an integral part of an interdisciplinary team focused on care coordination, care management and improving access to and quality of care for NaviCare members. The NCM seeks to establish face-to-face and telephonic relationships with the member/caregiver(s) to better ensure ongoing service provision and care coordination, consistent with the member specific care plan developed by the NCM and Care Team. Responsibilities may include conducting in-house face-to-face visits for members identified as needing face-to-face visit interaction and care planning with the goal of coordinating and facilitating services to meet member needs according to benefit structures and available community resources. NCMs are responsible for completing all Transition of Care Assessments, which may be done both in person and telephonically. The NCM is responsible for reconciling all medications at time of transition. The NCM creates all initial care plans, updates care plans as needed and executes care planning activities for medically complex members. The NCM collaborates with Navigators on the care of all members to address medical concerns and to provide holistic and comprehensive case management.
Responsibilities
Primary Job Responsibilities
Member Assessment, Education, and Advocacy
  • Assess and manage a member panel through in-person and telephonic outreach.
  • Complete medication reconciliations and care transition assessments.
  • Educate members on benefits, rights, disease management, medications, and preventive screenings. Ensure members and authorized representatives participate in and approve care plans.
  • Support member self-management through coaching and health education.

Care Coordination and Collaboration
  • Develop and update individualized care plans based on assessments.
  • Coordinate services and authorize care according to program and regulatory standards.
  • Collaborate with Navigators, PCPs, Behavioral Health Case Managers, pharmacists, and community partners.
  • Track progress toward goals and adjust care plans as needed.
  • Participate in interdisciplinary rounds and team communication.
  • Build strong relationships with members, caregivers, and providers for coordinated, culturally appropriate care.
    Regulatory Requirements - Actions and Oversight
    • Complete assessments, screenings, notes, and care plans within regulatory timelines.
    • Follow HIPAA and organizational confidentiality policies.
    • Support HEDIS, Medicare 5-Star, and quality initiatives through outreach and education.
    • Assist with departmental campaigns, projects, and coverage as assigned.

Qualifications
Education
RNs: Graduate from an accredited school of nursing, associate's degree required, bachelor's or higher preferred
License/Certifications
License: RN Candidates (Required) Active, unrestricted license as a Registered Nurse in Massachusetts
Certification: Certification in Case Management strongly desired, willingness to obtain when eligible
Other: Driving your personal motor vehicle is an essential job function for this position and the following requirements apply:
  • Must possess a valid drivers' license
  • Must attest to no disqualifiers per Driver Safety Policy
  • Must possess and provide proof of minimal state required auto insurance
  • Must have reliable transportation

Experience
  • 1+ years of clinical RN experience with complex medical, behavioral, and social co-morbidities.
  • Ability to conduct assessments in-person and telehealth.
  • Ability to work on interdisciplinary teams.
  • Skill in screening social determinants of health.
  • Strong communication and interviewing skills. Problem-solving skills and adaptability.
  • Knowledge or willingness to learn regulatory requirements.
  • Preferred experience: Home Health, OASIS/MDS, Medicare/Medicaid, face-to-face member interactions.
  • Reliable home internet.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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