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How much do behavioral health case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for behavioral health case manager in Florida is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
More about Behavioral Health Case Manager jobs
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Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,213 per year, or $18.9 per hour.

Behavioral Health Case Manager

Children's Home Society of Florida

Orlando, FL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Children's Home Society Of Florida rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Children's Home Society of Florida
Offering a Sign on Bonus of $500!
Full Time - $20.19 hour
Every Child. Every Dream. Every Future
At CHS, we create spaces where every child and family is supported and has access to the opportunities they need to pursue their dreams. Together, we're building strong, safe and stable homes for children. And we're helping children throughout Florida realize their full potential.
Join our team and embark upon a career that changes lives - including yours!
As a Behavioral Health Case Manager, they assess client and family needs and coordinate the provision of necessary services and/or treatment. Overall, the Behavioral Health Case Manager contributes to the CHS high-performance culture by exhibiting our values and providing quality results that keep CHS as the premier provider of child, family and behavioral health support services.
Join our Team as a Behavioral Health Case Manager and Get Rewarded!
Some jobs pay the bills. This one changes lives. At Children's Home Society of Florida (CHS), we're reimagining what HOME means. Every day, we help children and families overcome challenges, access critical resources, and build brighter futures. We're looking for a passionate, driven Behavioral Health Case Manager who wants more than just a career-they want meaningful impact.
*$500 Sign on bonus opportunity for eligible candidates when joining the team!
Why This Role Matters?
As a Behavioral Health Case Manager, you'll be the advocate, connector, and champion that vulnerable children and families need. You'll work directly with youth experiencing serious emotional and behavioral challenges, helping families navigate complex systems, access services, and create pathways toward stability and success. This is not a desk job. You'll be in homes, schools, communities, and care settings-building relationships, solving problems, and helping families move from crisis to confidence.
What You'll Do
  • Conduct comprehensive assessments to identify client and family needs and develop individualized service plans that drive meaningful outcomes
  • Connect children and families to critical community resources and treatment services
  • Advocate for clients across schools, healthcare systems, behavioral health providers, and community organizations
  • Provide in-home support and guidance to families
  • Document progress and outcomes through our electronic health record system
  • Participate in family service planning, case reviews, and community outreach efforts

Who Thrives Here?
You're someone who:
  • Believes every child deserves a chance to succeed
  • Is energized by helping kids and their families overcome obstacles
  • Can balance compassion with accountability
  • Communicates confidently with families, schools, providers, and community partners
  • Loves solving problems and finding creative solutions
  • Stays organized while managing multiple priorities, using various computer systems and MS Office
  • Wants to make a visible difference every single day

Job Qualifications Experiences:
  • Bachelor's Degree Required in Human Services/Social Work or related degree. Candidates with degrees outside Human Services may also qualify with additional relevant experience.
  • Minimum 1 year working with severely emotionally disturbed children (or 3 years if degree is outside of Human Services)
  • Florida Driver's License with access to a reliable, insured vehicle
  • Can work Mon-Fri, 8-5pm, with flexibility to work outside standard hours when needed
  • Completion of AHCA-approved Targeted Case Management certification training within three months of hire

Why People Stay at CHS?
We believe that people who dedicate their careers to helping others deserve exceptional support in return.
Meaningful Work - have a lasting impact with a supportive and collaborative team culture
Time to Recharge - paid holidays and vacation days (plus sick leave, too!)
Your Health Matters - robust health benefits, with wellness credits and support for healthier living
Your Financial Security Matters, Too - industry-leading 403(b) retirement support with a CHS match
Development and Growth - professional development, ongoing training , and opportunities to grow your career while serving your community
Extra Perks - discounts on auto insurance, cellular service, movie tickets, theme park admissions, and more
The CHS Difference
At CHS, our values aren't just words-they guide everything we do: Caring. Curious. Committed. Accountable. Inclusive. Excellence-Driven. If you're ready to use your skills, heart, and determination to help children and families thrive, we want to meet you!
Be the person who helps a child find hope, a family find stability, and a community grow stronger. Apply today and help us redefine what HOME means.
***The bonus will be paid in two installments with the first being after successful completion of your 90-day orientation period and the second installment being after your 12 months of service. This sign-on bonus is taxable; all regular payroll taxes will be withheld. In the event that you leave CHS within 12 months of your date of hire, you will be responsible for reimbursing CHS for the sign-on bonus at a pro-rated amount.
Reimagining what's possible for Florida's children.
All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit https://info.flclearinghouse.com
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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