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Behavioral Health Case Manager Jobs in Delaware (NOW HIRING)

CASE MANAGER

Claymont, DE · On-site

$18.25/hr

Connects participants to behavioral health, medical, housing, employment, transportation ... One (1) year of case management experience preferred. * Minimum two (2) years of experience ...

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Case Manager

Newark, DE · On-site

$21/hr

Behavioral Health Services Pay Rate: $21.00/hour Job Functions: * Carry a caseload of up to 30 clients * Perform case management duties for consumers involved in Behavioral Health Services * Provide ...

Case Manager

Seaford, DE · On-site

$21/hr

Behavioral Health Services Pay Rate: $21.00/hour Job Functions: * Carry a caseload of up to 30 clients * Perform case management duties for consumers involved in Behavioral Health Services * Provide ...

CASE MANAGER

Frankford, DE · On-site

$18.25/hr

Case Manager RHD Delaware - Behavioral Health Home (BHH) Department: MHGH Reports To: Program Manager FLSA Status: Non-Exempt Employment Type: Full-Time Position Summary The Case Manager is ...

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Behavioral Health Case Manager information

See Delaware salary details

$14

$25

$37

How much do behavioral health case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for behavioral health case manager in Delaware is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a behavioral health case manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a behavioral health case manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What does a behavioral health case manager do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a behavioral health case manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
What are popular job titles related to Behavioral Health Case Manager jobs in Delaware? For Behavioral Health Case Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Case Manager jobs in Delaware look for? The top searched job categories for Behavioral Health Case Manager jobs in Delaware are:
What cities in Delaware are hiring for Behavioral Health Case Manager jobs? Cities in Delaware with the most Behavioral Health Case Manager job openings:
Infographic showing various Behavioral Health Case Manager job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,518 per year, or $25.2 per hour.

Behavioral Health Case Manager II

State of Delaware - DHSS/SAMH

Dover, DE • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Introduction

Make a Difference with DHSS\r\nOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\r\nWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.\r\nFor more information, please visit https://dhss.delaware.gov/dhss/ today!\r\n

Summary Statement

The Behavior Health Case Manager II position at DPC performs a fundamental role in the recovery mission and compliance with inspection and audit criteria. The Behavior Health Case Manager II will interview clients and family members to obtain detailed social history. They will connect and collaborate with providers to locate housing and vital community supports. Other responsibilities include admissions tasks such as social assessments, interventions, progress notes, developing and implementing Treatment Plan goals/interventions.\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.\r\nThis class is distinguished from a licensed Social Worker as employees do not perform the following duties: diagnose individuals for mental, emotional, behavioral, addictive, and/or developmental disorders and disabilities; perform related client assessment or evaluation; provide psychotherapeutic treatment; or develop and implement assessment-based treatment plans. An employee in this class may participate as a member of a multi-disciplinary team to implement behavioral health services or treatment plans in accordance with Delaware Code, Title 24.\r\n\r\n\r\n\r\n Interviews clients, family members or any other persons deemed necessary to obtain the most complete case history possible.\r\n\r\n\r\n Provides guidance and relevant information to the client's family to enable them to facilitate solutions and promote positive interactions among family members.\r\n\r\n\r\n Evaluates information derived from client interviews, case history, and other pertinent sources and refers to proper channels for review.\r\n\r\n\r\n Prepares narrative, statistical reports and court reports as necessary.\r\n\r\n\r\n Provides input as a member of a multi-disciplinary team in the assessment of client human service needs and treatment planning, enabling the most beneficial placement in foster care, day care, nursing home, drug/alcohol rehabilitation or other special care facility.\r\n\r\n\r\n Prepares necessary forms of application for services or benefits. Contacts appropriate social agencies and coordinates referrals.\r\n\r\n\r\n Appears at court proceedings as required testifying to the social and environmental issues affecting the client.\r\n\r\n\r\n Provides technical guidance to organizations and staff regarding findings related to client care or provides consultation to other caregiving agencies.\r\n\r\n\r\n Provides consultative services to state and private agencies; may participate in community projects.\r\n\r\n\r\n Advocates for clients and families in the protection of rights; obtains consent for treatment.\r\n\r\n\r\n Uses automated information systems and computer software to research, review, evaluate, and report on health/human service data.\r\n\r\n\r\n May lead paraprofessional, professional or administrative support staff by assigning, monitoring, and reviewing work and providing on-the-job training, guidance, and direction.\r\n\r\n\r\n Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.\r\n\r\n\r\n Performs other related duties as required.\r\n\r\n\r\n\r\n\r\n\r\n

Job Requirements

JOB REQUIREMENTS for Behavioral Health Case Manager II\r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas:\r\n\r\n Possession of a Bachelor's degree or higher in Behavioral or Social Science or related field. \r\n Six months' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs. \r\n Six months' experiencein providing clinical treatment, counseling or determining eligibility for services or benefits as part of a treatment team. \r\n Six months' experiencein interpreting laws, rules, regulations, standards, policies, and procedures. \r\n Six months' experiencein narrative report writing. \r\n\r\n

Conditions of Hire

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicableterms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.\r\nCriminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.\r\n\r\n\r\nPre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.\r\nAll new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\nApplicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.\r\nDHSS does not provide employment-based sponsorship.\r\n

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab atStateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visitingdelawarerelay.com.\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.\r\n

Employment Type: Full Time