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Case Manager Veteran Services information

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How much do case manager veteran services jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for case manager veteran services in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

How does a case manager veteran services typically collaborate with other professionals to support clients?

Case Managers in Veteran Services work closely with a multidisciplinary team, including social workers, healthcare providers, mental health counselors, and community organizations. This collaboration ensures veterans receive comprehensive support tailored to their specific needs, such as housing assistance, healthcare access, and employment services. Regular team meetings and coordinated care plans are common, allowing the Case Manager to act as a central point of contact and advocate for the veteran throughout their service journey.

What is the difference between Case Manager Veteran Services vs Social Worker?

AspectCase Manager Veteran ServicesSocial Worker
Required CredentialsRelevant certifications, sometimes state-specific licensesLicensure as a Licensed Clinical Social Worker (LCSW) or similar
Work EnvironmentVeteran hospitals, military facilities, community veteran programsHospitals, clinics, community agencies, government programs
Employer & IndustryVeteran-focused organizations, government agenciesHealthcare, social services, government agencies
Common Search & ComparisonVeteran services, veteran case managementSocial work, case management

While both roles involve supporting individuals through case management, Case Manager Veteran Services specializes in assisting military veterans with benefits and resources, often within veteran-specific settings. Social Workers have a broader scope, working with diverse populations across various settings. The key difference lies in the focus on veteran-specific needs versus general social service work.

What are the key skills and qualifications needed to thrive as a case manager veteran services, and why are they important?

To thrive as a Case Manager in Veteran Services, you need a background in social work or counseling, knowledge of veterans' issues, and typically a relevant degree or certification such as an LMSW or LCSW. Familiarity with case management software, government benefit systems, and documentation protocols is important. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust and effectively support veterans. These skills ensure veterans receive personalized support and access to resources, improving their quality of life and successful reintegration.

What is a case manager veteran services?

Case Manager Veteran Services are professionals who help military veterans and their families access support services such as housing, healthcare, employment, and benefits. They assess clients’ needs, develop individualized care plans, and coordinate with various agencies and organizations to ensure veterans receive the assistance they require. These case managers also provide advocacy, guidance, and ongoing support to help veterans navigate complex systems and improve their quality of life.
More about Case Manager Veteran Services jobs
What cities are hiring for Case Manager Veteran Services jobs? Cities with the most Case Manager Veteran Services job openings:
What states have the most Case Manager Veteran Services jobs? States with the most job openings for Case Manager Veteran Services jobs include:
What job categories do people searching Case Manager Veteran Services jobs look for? The top searched job categories for Case Manager Veteran Services jobs are:
Infographic showing various Case Manager Veteran Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Case Manager (Veteran Services)

Veterans Multi-Service Center, Inc.

Reading, PA • On-site

$24/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Position Overview:

Guided by our mission of 'serving those who served, the Case Manager provides trauma-informed advocacy and comprehensive case management for a portfolio of 15–30 Veteran households. This role is essential in helping Veterans and their families navigate the path from housing crisis to permanent stability by co-developing and achieving individualized housing stability plans. This Case Manager acts as a dedicated navigator, ensuring every Veteran in the Supportive Services for Veteran Families program receives the equity, respect, and resources they have earned.

Key Responsibilities:

  • Maintains a caseload and provides case management with a focus on housing first.
  • Consults with clients to assess program eligibility and service needs.
  • Works with clients to create individualized housing stability plans with client-specific goals.
  • Provides ongoing support and expertise through assessment, planning, and implementation of program resources and services.
  • Consults with multiple interdisciplinary teams as needed and are primarily responsible for the assessment and completion of quality assurance program principles.
  • Collaborates with case management team on service plans to coordinate approaches for successful outcomes.
  • Ensure case files comply with regulatory agency standards and agency policies and procedures ensuring compliance with confidentiality, security and safety policies and procedures.
  • Organizes program efforts to meet requirements of outreach, case management, access to VA benefits and access to other public benefits.
  • Financial assistance to eligible households as needed.
  • Conducts outreach to identify and provide services to target populations.
  • Develop and maintain relationships beneficial to the program and agency to generate referrals of veteran households to the program and to promote agency services.
  • As required, attend all internal, external and community meetings and events relevant to the position.
  • Performs additional program-related duties as assigned by the Program Manager.
  • Maintain consistent and reliable attendance as an essential function of this role and perform other duties within the scope of the position, as assigned by the Program/Department Manager, to effectively support program/department operations and our agency's mission of serving veterans.

Qualifications:

  • Bachelor’s degree or equivalent work experience in social services, non-profit management, administrative or case management capacity.
  • Minimum two (2) years’ experience in non-profit, social services, or related program delivery and/or coordination among multiple stakeholders.
  • Experience working with grant-funded programs—particularly focused on veteran housing services experience working with diverse populations, as well as low-income individuals.
  • Good computer skills with knowledge of databases and Microsoft Word Suite.
  • Strong organizational, time-management, communication, and people skills.
  • Possess and maintains a valid, unrestricted driver's license, with an acceptable driving record in accordance with agency policy, current automobile insurance, and vehicle registration.

Core Competencies & Capabilities:

  • Analytical Skills and Mindfulness: Gather and interpret data to identify trends, patterns, and insights that inform effective decision-making. Ensure a high standard of quality, accuracy, and precision in all tasks.
  • Collaboration and Teamwork: Build positive, effective working relationships with colleagues, participants, and stakeholders. Contribute to team goals while recognizing and valuing the unique strengths of others.
  • Communication: Demonstrate the ability to communicate effectively, both verbally and in writing, across all levels of the organization. Maintain a friendly and positive demeanor when engaging with veterans, families, staff, and the public.
  • Creativity and Initiative: Act decisively without prompting, demonstrating a proactive approach to work and a willingness to embrace additional responsibilities. Generate innovative solutions to complex problems or organizational challenges.
  • Critical Thinking and Problem Solving: Evaluate information and situations logically to identify key issues and consider alternatives. Effectively set work priorities and develop reasoning-based solutions to achieve desired outcomes.
  • Ethics, Boundaries, and Composure: Uphold the highest ethical standards and maintain professional boundaries in all interactions. Remain calm and maintain self-control during difficult circumstances or emergencies.
  • Computer Proficiency: Maintain a working knowledge of Microsoft Office software (Word, Excel, Outlook) to support administrative and programmatic functions.
  • Organization and File Management: Manage multiple assignments simultaneously while maintaining thorough, accurate files and contract documentation. Ensure data integrity in alignment with grant-related funding requirements.
  • Case Management & Resource Navigation: Demonstrate specialized knowledge of case management services and community resources. Maintain expertise in Federal, State, and local assistance programs, including housing, utilities, and disability benefits.

VMC is committed to fostering a workplace culture where diverse voices are respected and valued, ensuring a safe and inclusive environment for all employees. We utilize data-driven strategies to demonstrate how our workforce consistently prioritizes and delivers quality client service from program entry through to exit, aligning directly with our mission to serve veterans and their families.