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Behavioral Health Case Manager Jobs (NOW HIRING)

Pay Range:$27.81 - $38.62 This Behavioral Health Case Manager position supports adults and/or children and families with, or at risk of developing, serious emotional, mental, and/or substance use ...

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Behavioral Health Case Manager information

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$37

How much do behavioral health case manager jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for behavioral health case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
What cities are hiring for Behavioral Health Case Manager jobs? Cities with the most Behavioral Health Case Manager job openings:
Who are the top companies hiring for Behavioral Health Case Manager jobs? The top employers for Behavioral Health Case Manager jobs are:
What states have the most Behavioral Health Case Manager jobs? States with the most job openings for Behavioral Health Case Manager jobs include:
Infographic showing various Behavioral Health Case Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.
Behavioral Health Case Mgr

$74K - $112K/yr

Full-time

Posted 4 days ago


The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

52nd of 260 rated insurance


Job description

Behavioral Health Case Mgr - CT08IE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Monitors the medical treatment to ensure quality, effective, and cost-efficient care. Conducts comprehensive evaluations of disability claimants' functionality via functional assessments. Independently reviews and interprets clinical information and utilizes established clinical guidelines and protocols .Drives the crisis support initiative for the disability organization by assessing crisis situations and initiating the threat protocol process when deemed clinically appropriate. Advises on highly complex claims at multidisciplinary clinical review roundtables to ensure optimal outcomes. Determines when claims contain quality of care issues and escalates these through established channels. Independently conferences with treating providers and/or other higher level facilities to evaluate clinical symptomatology present in claimants being managed. Leverages resources such as vocational rehabilitation, risk management unit, physician reviews, home assessments, etc. Manages risk and resources on highly complex behavioral health claims. Identifies appropriate return to work options and/or barriers in order to partner with internal resources and ensure a smooth transition to employability and normal activities. Reviews clinical integration systems and determines appropriate referral resources to achieve optimum level of health. Supports the leadership team by demonstrating understanding of customer needs and expectations as well as ensuring performance objectives are met, contributing to the success of the organization. Ensures excellent documentation that clearly and concisely communicates focus of functionality vs. impairment and provides a recommendation of support or non-support of clinical findings. Collaborates with Disability Benefits Manager and other key players (vocational rehabilitation consultants, medical nurse reviewers, etc.) for proactive movement of claim to resolution. Manages STD to LTD transition on all behavioral health claims, coordinating with all resources necessary to ensure a seamless process.
Qualifications:
3-5 years of direct clinical practice experience post master's degree, e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility
Case management and discharge planning experience preferred
Managed care/utilization review experience preferred
Crisis intervention skills preferred
Licensed independent Behavioral Health clinician in state of service with unrestricted license.
Minimum of a Master's degree in Behavioral/Mental Health or related field.
Registered nurse with active licensure; with behavioral health/mental health experience.
Work Arrangements:
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$74,800 - $112,200
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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