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Behavioral Health Case Manager Jobs in Michigan (NOW HIRING)

VOA Michigan

Intake/Low Demand Case Manager

Detroit, MI · On-site

$43K - $47K/yr

The Intake/Low Demand Case Manager utilizes a trauma-informed, housing-focused approach to support participants with complex barriers, including chronic homelessness, behavioral health concerns ...

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How much do behavioral health case manager jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for behavioral health case manager in Michigan is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Case Manager, and why are they important?

To thrive as a Behavioral Health Case Manager, you need a background in social work, psychology, or counseling—often supported by a relevant degree and, in some settings, licensure or certification. Familiarity with case management software, electronic health records, and knowledge of community resources are typically required. Strong communication, problem-solving, and empathy are essential soft skills for building trust and advocating effectively for clients. These skills ensure comprehensive support for clients, efficient coordination of care, and positive health outcomes.

What is the difference between Behavioral Health Case Manager vs Mental Health Counselor?

AspectBehavioral Health Case ManagerMental Health Counselor
CredentialsCertification (e.g., CCMA, CMHC), relevant degreesMaster's degree in counseling or psychology, licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practice, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCare coordination, resource linkage, support planningTherapeutic counseling, diagnosis, treatment planning

While both roles support mental health, Behavioral Health Case Managers focus on coordinating care and connecting clients with resources, whereas Mental Health Counselors provide direct therapy and diagnosis. The roles often overlap but serve different primary functions within mental health services.

How does a Behavioral Health Case Manager typically collaborate with other healthcare professionals?

Behavioral Health Case Managers frequently work as part of interdisciplinary teams that may include psychiatrists, psychologists, social workers, nurses, and primary care providers. They coordinate care plans, share updates on client progress, and facilitate communication to ensure that all aspects of a client's mental and physical health are addressed. Regular team meetings and case conferences are common, allowing for collaborative problem-solving and holistic support for clients. Effective communication and relationship-building skills are crucial for navigating these collaborative environments.

What Does a Behavioral Health Case Manager Do?

As a behavioral health case manager, your responsibilities include assessing patients and working with counselors to develop a treatment plan, choose the necessary resources for each patients’ mental health needs, and set up referrals. You are expected to follow up and document the progress made by each of your clients and provide behavioral health education for individuals and groups by developing educational materials like articles, fact sheets, and public service announcements for the community. Additional duties of a behavioral health case manager include setting up meetings with providers and patients as needed and informing all necessary parties of the processes involved in each patients’ treatment and the plans for ongoing treatment. You keep updated records of each client, collect and analyze data to evaluate all treatment and recovery programs, and continuously improve your offerings.

What does a Behavioral Health Case Manager do?

A Behavioral Health Case Manager coordinates care and support services for individuals experiencing mental health or substance use challenges. They assess clients' needs, develop treatment plans, connect them with resources, and monitor progress to ensure effective treatment. Case managers also advocate for clients, collaborate with other healthcare providers, and help navigate barriers to care. Their goal is to support clients in achieving stability and improved quality of life.
More about Behavioral Health Case Manager jobs
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Behavioral Health Case Manager jobs near you
Infographic showing various Behavioral Health Case Manager job openings in Michigan as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,735 per year, or $22 per hour.

Case Manager Behavioral Health

Milestone Senior Services

Kalamazoo, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Job Title: BEHAVIORAL HEALTH CASE MANAGER
Reports To: Behavioral Health Program Supervisor
Scheduled Hours: Full-Time (37.5 hrs. per week)
FLSA Status Exempt
Purpose of Position:
Provide community based mental health case management services to mentally ill individuals who are living in the community (age 55 or over). Provide assessment, treatment planning, linking, monitoring, advocating, consultation, and intervention services for the Milestone Behavioral Health (BH) program. As professional licensure allows, provide as-needed backup coverage services for the OBRA and Nursing Home Monitoring (NHM) programs which provide services to mentally ill individuals who are residing in a nursing home (all ages).

Essential Functions:
  • Carries a caseload for the BH and/or NHM programs. At the direction of the Clinical Manager, offers community based BH services to consumers referred by ISK and/or offers nursing home based NHM services to those identified by an OBRA assessment as needing mental health intervention.
  • Case manages consumer’s overall delivery of service as stated in the Individual Plan of Service to ensure the comprehensive meeting of the consumer’s total unmet needs. This may include transporting the consumer in the case manager’s vehicle.
  • Collaborates with the appropriate medical, psychiatric in-patient, and ISK staff to facilitate the consumer’s discharge and safe return to the community from psychiatric hospital stays.
  • Provides consultation and education to family members of consumers to facilitate their understanding of the primary consumer’s needs and assist them in improving or preserving their involvement and relationship with the consumer.
  • Provides case consultation, staff education, training and support to AFC staff, nursing facility staff, or other involved service providers to increase their awareness of the consumer’s physical and mental health needs related to planned services.
  • Completes all documentation in a timely manner as required by funders and regulatory agencies. Interacts with consumers served, legal representatives, natural supports, AFC staff, nursing facility staff, referral agents, colleagues, funder sources, and other community agents in a positive and professional manner.
  • Participates in all required team and agency meetings, in-services, and trainings. Maintains professional Continuing Education requirements and State of Michigan licensure.
  • Complies with all federal, state, licensing, agency, and funder requirements.
  • Other duties as assigned.
Decision Making Authority:
Most decisions are made by the incumbent in conjunction with established guidelines from the Clinical Manager of Mental Health Services, Integrated Services of Kalamazoo guidelines, and established MDHHS program policies and procedures. Routinely consult with Clinical Manager of Mental Health Services regarding overall program success and areas of concern.
Education/Experience:
  • The position requires a minimum of a Bachelor’s degree in a human service field plus one year of experience working with people with mental illness.
  • Preference will be given to persons with a current state certification or licensure in one of the following Michigan Licensures: RN, LLBSW, LBSW, LLMSW, LMSW, LLPC ,LPC, LLP, LP.
  • Preference will be given to persons with a combination of public mental health system experience and working with the elderly for at least two years.
  • Preference will be given to candidates who have mental health case management experience working within the local CMH network of provider agencies and who are familiar with ISK service standards.
Competencies:
  • Rigorously exercise caution, sensitivity, and good judgment in dealing with consumers, their families, other service providers, and the community at large.
  • Managing close working relations with numerous staff and outside agencies to ensure continuity of care.
  • Ability to efficiently prioritize and process numerous tasks in a moderate to fast paced work setting. This involves the need to be well organized and thorough.
  • Must have reliable personal transportation plus a State of Michigan driver’s license in good standing.
  • Good verbal and written communication skills.
  • The ability to work with older adults and adults with disabilities of a diverse cultural, social, and economic background.
  • Computer and typing proficiency.
  • Perform a variety of procedures to assist consumers including the ability to lift and carry twenty (20) pounds, climb stairs, kneel, stoop, bend, carry packages, baskets, boxes, and bags to assist clients.

Compensation amp; Benefits
  • Exempt position with starting salary from 43k to 64k , based on license and experience level
  • Benefits packages include:
    • Medical, dental, vision
    • 403b retirement plan with matching
    • Short term disability
    • Life insurance
    • Employee assistance programs (EAP)
    • Robust Paid Time Off (PTO) accrual
    • Flexible scheduling to promote a great work/life balance

Who is Milestone Senior Services?
Our mission is to provide options that empower people to thrive in their community.
Core Values: Collaboration, Dedication, Resourcefulness, Inclusivity, and Integrity.
Milestone Senior Services (formerly Senior Services, Inc.) has been delivering to the Kalamazoo and surrounding communities for over 50 years. We encompass over 20 services that support the independence and well-being of older adults, adults with disabilities and caregivers throughout Southwest Michigan. We are dedicated to working in a collaborative manner with individuals in need, family members, and all others that support those we serve to live a healthy, meaningful, and productive life.
Why join Milestone Senior Services?
As a team member you will have the opportunity to work with mission driven co-workers within an environment that values their team members and creates great work/life balance. Milestone Senior Services embraces the belief that cultural, social, and all other differences should be respected and celebrated. Team members enjoy a well-rounded benefits package that includes 20 days of PTO in the first year of employment, 9 paid holidays + 1 floating holiday, 403b plan matching, and other employee-based assistance programs!
Additional Information

Milestone Senior Services is a drug-free, tobacco-free workplace and participates in E-Verify. All applicants will undergo a reference check, pre-employment drug testing, and a State of Michigan background check. Milestone Senior Services is an equal opportunity employer and welcomes a diverse field of qualified candidates.

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