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Automotive Service Writer Jobs (NOW HIRING)

Heartland Tire

Automotive Service Writer

Sioux City, IA · On-site

$50K - $65K/yr

Automotive Service Writer REPORTS TO: Service Manager DEPARTMENT: Service POSITION SUMMARY: The Automotive Service Writer acts as the liaison between customers and the service department to ensure ...

Heartland Tire

Automotive Service Writer

Wadena, MN · On-site

$50K - $60K/yr

Automotive Service Writer Wadena REPORTS TO: Service Manager DEPARTMENT: Service POSITION SUMMARY: The Automotive Service Writer acts as the liaison between customers and the service department to ...

Car Guys

Automotive Service Writer

Lowell, MA

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Midas

Automotive Service Writer

Cypress, CA · On-site

We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

SmartTalent

Automotive Service Writer

Tacoma, WA

$25 - $30/hr

Service Writer Location: Tacoma WA Salary: $25 - $30 an hour DOE + weekly group commission of up to $600 depending on sales + benefits Schedule: M-F 8am - 5pm Industry : Automotive Position Overview ...

Finesse Auto

Automotive Service Writer

Bellevue, WA

$70K - $140K/yr

Automotive Service Writer Company: Finesse Auto Job Type: Full-time Pay: $70,000 - $140,000 per year (Commission-Based, High Earning Potential) Location: Seattle, WA Hours: Monday - Friday About ...

Highway 12 Motorsports

Be Seen First

Automotive Service Writer

Nashville, TN · On-site

$15 - $17/hr

We are currently seeking ​a full-time Automotive Service Writer to become an integral part of our team! You will need the experience and skills to be able to diagnose necessary repairs for ...

Car Guys

Automotive Service Writer

Albuquerque, NM

Automotive Service Writer CarGuys Inc. -America's #1 Automotive RecruiterIf you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships ...

Midas

Automotive Service Writer

Grapevine, TX · On-site

$800 - $1.20K/wk

Automotive Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

Midas of NTX

Automotive Service Writer

Grapevine, TX

$800 - $1.20K/wk

We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Writer

Grapevine, TX · On-site

$800 - $1.20K/wk

We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

JOHN KAMAL CARS

Automotive Service Writer

Houston, TX · On-site

$41.60K - $50K/yr

Automotive Service Writer Southwest Houston, TX | John Kamal Cars Full-Time | Growth Opportunity | Fast-Paced Environment About Us: John Kamal Cars is one of the fastest-growing Buy Here Pay Here ...

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How much do automotive service writer jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for automotive service writer in the United States is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.85 per hour, depending on experience, location, and employer.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

More about Automotive Service Writer jobs
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What are popular job titles related to Automotive Service Writer jobs? For Automotive Service Writer jobs, the most frequently searched job titles are:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,214 per year, or $24.1 per hour.

Automotive Service Writer

Heartland Tire

Sioux City, IA • On-site

$50K - $65K/yr

Full-time

Posted 18 days ago

Job description

POSITION TITLE: Automotive Service Writer
REPORTS TO: Service Manager
DEPARTMENT: Service
POSITION SUMMARY: The Automotive Service Writer acts as the liaison between customers and the service department to ensure timely and accurate service and build customer relationships.
Essential Job Functions:
  • Provides helpful, friendly and respectful customer service with a We Can Do That attitude.
  • Combines advanced automotive knowledge with strong leadership skills to effectively collaborate with the service technician team to ensure best in class service to customers.
  • Builds strong customer relationships to generate repeat customers.
  • Creates work schedules and manages service center workflow.
  • Leads and mentors junior technicians to assist in their growth and development.
  • Road tests vehicles.
  • Maintain a clean and safe work environment.

Secondary Job Functions:
  • Cross train in other areas as needed.
  • Other duties as assigned

Requirements
Position Requirements:
  • Minimum 2 years of experience as an Automotive Service Technician.
  • Must possess a valid Driver's License.
  • ASE Certifications and/or a technical school degree are preferred but not required.
  • Strong communication skills

Salary Description
$50,000 to $65,000 plus incentives

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