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Automotive Service Writer Jobs (NOW HIRING)

Car Guys

Automotive Service Writer

Mount Pleasant, TX · On-site

Automotive Service Advisor / Service Writer / Service Consultant Nationwide automotive service advisor opportunities with dealerships and automotive groups Full-Time High Pay + Commission + Bonuses ...

Alpha Automotive LLC

Automotive Service Writer

Columbus, OH · On-site

$48K - $75K/yr

Alpha Automotive is looking for an Automotive Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by ...

Jims Auto Service

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Automotive Service Writer

Plymouth, WI · On-site

$55K/yr

Position Overview We are looking for a reliable, organized, and customer-focused Automotive Service Writer to join our team. This position serves as the main point of contact between customers and ...

Beck Automotive

Automotive Service Writer

Franklin, IN · On-site

$40K - $65K/yr

Auto Service Writer Needed! We are changing our Industry!! Do you want to be part of it? Have you considered a career in the Automotive Service Industry, but don't have the experience? This is an ...

Midas

Automotive Service Writer

Cypress, CA · On-site

Midas Automotive Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

Midas

Automotive Service Writer

Scottsdale, AZ · On-site

$700 - $1.4K/wk

We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

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Automotive Service Writer information

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$12

$24

$40

How much do automotive service writer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for automotive service writer in the United States is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.85 per hour, depending on experience, location, and employer.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

How much do Walmart auto service writers make?

Walmart auto service writers typically earn an average hourly wage of around $12 to $20, depending on experience and location. They often work in a retail environment with flexible schedules and may need basic automotive knowledge and customer service skills.

How to become a service writer for a dealership?

To become a service writer for a dealership, candidates typically need strong communication skills, basic automotive knowledge, and customer service experience. Many employers prefer candidates with a high school diploma or equivalent, and some may require familiarity with dealership management software. Gaining experience in automotive service or sales can improve job prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What does an automotive service writer do?

An automotive service writer acts as a liaison between customers and the service department, documenting vehicle issues, explaining repair options, and preparing work orders. They often use dealership management software and need good communication skills to ensure customer satisfaction and accurate service delivery.

How much do car writers make?

Automotive service writers typically earn between $30,000 and $60,000 annually, with the average around $45,000. Earnings can vary based on experience, location, and the dealership or repair shop size, and often include commissions or bonuses for upselling services.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
What cities are hiring for Automotive Service Writer jobs? Cities with the most Automotive Service Writer job openings:
Who are the top companies hiring for Automotive Service Writer jobs? The top employers for Automotive Service Writer jobs are:
What states have the most Automotive Service Writer jobs? States with the most job openings for Automotive Service Writer jobs include:
What job categories do people searching Automotive Service Writer jobs look for? The top searched job categories for Automotive Service Writer jobs are:
What are popular job titles related to Automotive Service Writer jobs? For Automotive Service Writer jobs, the most frequently searched job titles are:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 8% As Needed, 77% Full Time, 10% Part Time, 1% Contract, and 3% Nights. Highlights an 61% Physical, 2% Hybrid, and 37% Remote job distribution, with an average salary of $50,214 per year, or $24.1 per hour.
Automotive Service Writer

Automotive Service Writer

Car Guys

Mount Pleasant, TX • On-site

Other

Posted 4 days ago

Job description

Automotive Service Advisor / Service Writer / Service Consultant

Nationwide automotive service advisor opportunities with dealerships and automotive groups

Full-Time High Pay + Commission + Bonuses

CarGuys Inc., America's and Canada's #1 Automotive Recruiter, connects Automotive Service Advisors, Service Writers, and Service Consultants with top-performing dealerships and automotive groups across the U.S. and Canada. We work with employers actively hiring customer-focused service professionals who manage repair orders, communicate with customers, and drive service department revenue. Our clients provide the opportunity—you choose the best fit.

High Earning Potential for Service Advisors

Competitive base pay plus commission and bonuses

Performance-based incentives tied to service sales and CSI

High-Volume Service Departments

Strong customer traffic and steady workflow

Established service processes and support teams

Career Growth Opportunities

Advancement into Service Manager and Fixed Operations roles

Ongoing training in service sales and customer experience

Access to top automotive service advisor and service writer jobs

Personalized job matching based on your experience

No cost to candidates—employers retain our services

Greet customers and assist with service needs

Write repair orders and document customer concerns

Recommend maintenance and repairs based on technician findings

Communicate repair timelines, costs, and updates to customers

Coordinate with technicians to ensure accurate diagnostics and repairs

Manage workflow and ensure timely completion of service

Maintain high levels of customer satisfaction and CSI scores

Upsell services and increase service department revenue

Experience as a service advisor, service writer, or automotive service consultant

Strong communication and customer service skills

Ability to sell recommended services and build customer trust

Knowledge of automotive repair and maintenance processes

Ability to work in a fast-paced dealership environment

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