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Dealership Service Writer Jobs (NOW HIRING)

Car Guys

Automotive Service Writer

Stone Mountain, GA · On-site

Currently, we have a dealership in your area looking to hire Automotive Service Writers. These dealerships may offer: * Training provided * Top performance based pay programs * Opportunity for bonus ...

Car Guys

Automotive Service Writer

North Charleston, SC · On-site

Currently, we have a dealership in your area looking to hire Automotive Service Writers. These dealerships may offer: * Training provided * Top performance based pay programs. * Opportunity for bonus ...

Car Guys

Automotive Service Writer

Brandon, MS · On-site

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Car Guys

Automotive Service Writer

Norfolk, VA · On-site

Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a ... We work with dealerships that are looking to hire, all across the country. Anytime you are looking ...

Car Guys

Automotive Service Writer

Columbia, MO · On-site

Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a ... We work with dealerships that are looking to hire, all across the country. Anytime you are looking ...

Car Guys

Automotive Service Writer

Port Angeles, WA · On-site

Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a ... We work with dealerships that are looking to hire, all across the country. Anytime you are looking ...

Car Guys

Automotive Service Writer

Grand Rapids, MI · On-site

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Car Guys

Automotive Service Writer

Evansville, IN · On-site

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Car Guys

Automotive Service Writer

North Canton, OH · On-site

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... You must have State or Local certifications Automotive service advisor, Automotive Service writer ...

Car Guys Inc.

Automotive Service Writer

Norfolk, VA · On-site

$45K - $75K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Car Guys

Automotive Service Writer

Woodbridge, VA · On-site

Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a ... We work with dealerships that are looking to hire, all across the country. Anytime you are looking ...

Car Guys

Automotive Service Writer

Charleston, SC · On-site

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Service Writers These dealerships may offer: * Training provided * Top Performance Based Pay ...

Car Guys Inc.

Automotive Service Writer

Flagstaff, AZ · On-site

$60K - $125K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

CarGuys Inc.

Automotive Service Writer

Brunswick, GA

$65K - $127K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Car Guys Inc.

Automotive Service Writer

Columbia, MO · On-site

$45K - $91K/yr

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

Car Guys

Automotive Service Writer

Detroit, MI · On-site

We work with dealerships that are looking to hire, all across the country. Anytime you are looking ... Automotive service advisor, Automotive Service writer, Automotive dealership service writer ...

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Dealership Service Writer information

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$42

How much do dealership service writer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for dealership service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What does a dealership service writer do?

A Dealership Service Writer acts as the liaison between customers and the service department at an automotive dealership. They are responsible for understanding customer vehicle issues, creating work orders, communicating repair needs to technicians, and keeping customers informed throughout the repair process. Service Writers also estimate costs, schedule appointments, and ensure customer satisfaction by providing clear explanations of services and repairs. Their goal is to ensure a smooth and efficient service experience for both the customer and the dealership.

What are the key skills and qualifications needed to thrive as a dealership service writer, and why are they important?

To thrive as a Dealership Service Writer, you need a solid understanding of automotive service processes, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and basic automotive diagnostic tools is often required. Excellent communication, customer service orientation, and multitasking abilities help you excel when interacting with customers and coordinating with technicians. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and smooth workflow in a fast-paced dealership environment.

What are some common challenges faced by dealership service writers, and how can they be managed effectively?

Dealership Service Writers often juggle multiple responsibilities, including managing customer expectations, coordinating with technicians, and ensuring timely completion of repairs. A common challenge is communicating technical information in a way that customers can understand, while also keeping workflow efficient in a fast-paced environment. Building strong organizational skills, maintaining clear communication with both customers and the service team, and staying up-to-date with dealership procedures are key strategies for overcoming these challenges. Proactive problem-solving and a customer-focused attitude can also help Service Writers excel and reduce workplace stress.

What is the difference between Dealership Service Writer vs Automotive Service Advisor?

AspectDealership Service WriterAutomotive Service Advisor
CredentialsHigh school diploma, some certifications (ASE)High school diploma, ASE certifications often preferred
Work EnvironmentDealership service departmentDealership or independent repair shops
Job RoleWrites repair orders, communicates customer concerns to techniciansAdvises customers, explains repairs, estimates costs
Common UsageUsed interchangeably in dealershipsMore common in independent shops, but similar roles

Both Dealership Service Writers and Automotive Service Advisors work in dealership or repair shop environments, handling customer communication and repair documentation. While their roles overlap, Service Writers primarily focus on writing repair orders and coordinating with technicians, whereas Service Advisors often have a broader role in advising customers and explaining repairs. Understanding these distinctions helps clarify career paths and job expectations in automotive service settings.

Do dealership service writers get commission?

Dealership service writers typically do not receive commissions; they are usually paid a salary or hourly wage. Their compensation may include bonuses based on performance metrics or customer satisfaction, but commissions on sales or repairs are uncommon for this role.

How to become a dealership service writer?

To become a dealership service writer, candidates typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Experience in customer service or automotive repair can be beneficial, and some employers may require or prefer certification such as the Automotive Service Advisor Certification (ASAC). On-the-job training is common, and familiarity with dealership management software is often helpful.
More about Dealership Service Writer jobs

What states have the most Dealership Service Writer jobs?

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What are popular job titles related to Dealership Service Writer jobs?

For Dealership Service Writer jobs, the most frequently searched job titles are:

Dealership Service Writer jobs near you
Infographic showing various Dealership Service Writer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Dealership Service Writer

Kent City, MI • On-site

GreenMark Equipment, Inc.
Machinery Manufacturing • 201 - 500 employees
Learn more about GreenMark Equipment, Inc.external

Full-time

Medical, Retirement, PTO

Posted 13 days ago

GreenMark Equipment rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.
Are you detail oriented? Do you have experience working in a service department and enjoy working with customers? If you answered YES, then we want YOU to apply!
Service Writers are detail oriented and keep customers updated on the progress of their repair. Thats why GreenMark offers the following benefits and resources:
  • Health insurance starts on your first day of employment
  • 401k with company match
  • Paid Holidays
  • Paid Time Off
  • Competitive wages
  • Company paid uniforms
  • Continued training through John Deere
  • Advancement opportunities
  • Employee discounts

Purpose:
Assists the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Answers customer inquiries about service work and generates repair quotes. Prepares and manages work orders to ensure technicians have work in front of them.
Responsibilities
  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains service department filings and records and service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Updates customer profiles using equipment, hours, or other information from the customer work order
  • Maintains service accessories and supplies and prepares replacement orders
  • May prepare Service Technician labor performance, productivity, and efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
  • May participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Maintains knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge
  • Experience working in a service department
  • Experience with basic accounting practices
  • Experience with basic computer functions
  • Experience working cooperatively in a team environment
  • Experience communicating effectively
  • High School Diploma, GED, or equivalent experience required; Associates degree preferred

#GMR

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