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Automotive Service Writer Jobs in Ohio (NOW HIRING)

You must have some experience as a writer * You must have State or Local certifications Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive ...

You must have some experience as a writer * You must have State or Local certifications Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive ...

Alpha Automotive is looking for an Automotive Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by ...

Automotive Service Writer

Newark, OH · On-site

$60K - $120K/yr

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Writer/Advisor for our Newark GM location. The Service ...

Automotive Service Writer

Columbus, OH · On-site

$48K - $75K/yr

Alpha Automotive is looking for an Automotive Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by ...

Automotive Service Writer

Columbus, OH · On-site

$48K - $75K/yr

Alpha Automotive is looking for an Automotive Service Writer to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by ...

Automotive Service Writer

Newark, OH · On-site

$60K - $120K/yr

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Writer/Advisor for our Newark GM location. The Service ...

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Automotive Service Writer information

See Ohio salary details

$12

$22

$38

How much do automotive service writer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for automotive service writer in Ohio is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.40 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

Can you be an automotive service writer with no experience?

Yes, entry-level automotive service writer positions often do not require prior experience, as employers typically provide on-the-job training. Strong communication skills and a basic understanding of automotive systems can help candidates succeed, and some may pursue certifications like ASE to improve their prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
What job categories do people searching Automotive Service Writer jobs in Ohio look for? The top searched job categories for Automotive Service Writer jobs in Ohio are:
What cities in Ohio are hiring for Automotive Service Writer jobs? Cities in Ohio with the most Automotive Service Writer job openings:
Infographic showing various Automotive Service Writer job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,738 per year, or $23 per hour.

Automotive Service Writer

Coughlin Automotive

Newark, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

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Job description

Automotive Service Writer

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Writer/Advisor for our Newark GM location.

The Service Advisor serves as the primary point of contact for all automotive service customers. As a Service Advisor you will be responsible for all aspects of the repair process including greeting customers, setting expectations for completion of repairs, selling repairs, communicating with technicians and exceeding the customer expectations.

Coughlin Automotive is one of the fastest growing dealerships in Central Ohio. We carry thirteen brands including Buick, Chrysler, GMC, Ford, Chevrolet, Jeep, Dodge, Ram, Cadillac, Hyundai, Toyota, Nissan, and Kia. We have seventeen locations in the Central Ohio area, including Newark, Pataskala, Circleville, Heath, Chillicothe, Lancaster, Dublin, Lewis Center, and Marysville. We offer automotive service departments, body shops, and parts departments that are unmatched by others in the industry, due to our exceptional sales and service teams consisting of highly qualified, knowledgeable, and talented associates.

Benefits include:

  • Competitive pay plan
  • Medical, Vision, and Dental Insurance
  • Company matched 401k
  • Short Term and Long Term Disability
  • Life Insurance
  • Paid vacations and holidays
  • Employee Discounts
  • Excellent opportunity for advancement