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Automotive Service Writer Jobs in Ohio (NOW HIRING)

Big Hometown Motorsports

Service Writer

Marietta, OH · On-site

Big Hometown Motorsports is seeking a Service Writer to join our team in Marietta, Ohio. Duties include accepting customer vehicles, recognizing problems, servicing customer needs and selling ...

Crete Carrier Corporation

Service Writer

Columbus, OH · On-site

POSITION SUMMARY Coordinates the equipment repair process by writing and assigning repair work ... Contact vendors to schedule warranty repairs and follows up on services provided. Performs minor ...

ADMAR OHIO LLC

Service Writer

Columbus, OH

$23 - $27/hr

The Service Writer functions as the primary liaison between the Branch Service Department personnel and customers. The primary responsibility is to ensure that all customer contact and customer ...

Aramsco, Inc.

Service Writer

Cleveland, OH · On-site

$21 - $22/hr

The Service Writer provides exceptional customer service and supports the service department by managing repair orders, scheduling work, and ensuring efficient shop operations. This role is ...

Ag-Pro

Service Writer

Alliance, OH · On-site

Description Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership. Job Duties : * Fields internal and ...

Bobcat of Akron

Service Writer

Tallmadge, OH · On-site

We're looking for a motivated individual to join our Service team. If you've got a great attitude, strong work ethic, and a desire to learn, we'll provide the training and tools you need to thrive!

Ag-Pro

Service Writer

North Canton, OH · On-site

Description Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership. Job Duties : * Fields internal and ...

TRULAND Equipment

Service Writer

Napoleon, OH

Assists the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership. Answers customer inquiries about service work ...

Ag-Pro

Service Writer

Gibsonburg, OH · On-site

Description Assist the service manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership. Job Duties : * Fields internal and ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Ohio

Automotive Service Writer information

See Ohio salary details

$12

$22

$38

How much do automotive service writer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service writer in Ohio is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.40 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

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The top searched job categories for Automotive Service Writer jobs in Ohio are:

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Cities in Ohio with the most Automotive Service Writer job openings:

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For Automotive Service Writer jobs in OH, the most frequently searched job titles are:

Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,738 per year, or $23 per hour.

Service Writer

Big Hometown Motorsports

Marietta, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Big Hometown Motorsports is an authorized Honda, Yamaha, Kawasaki, Suzuki, Polaris, KTM and CF Moto dealership serving the Mid-Ohio Valley and Tri-State area. We are proud to carry the largest selection of new and pre-owned inventory.
  
Our mission is to provide UNBEATABLE SELECTION and UNBEATABLE SERVICE! We are growing and looking to add to our team. If you would like to join a team that prides itself on integrity and high-quality work, we want to hear from you!

Big Hometown Motorsports is seeking a Service Writer to join our team in Marietta, Ohio. Duties include accepting customer vehicles, recognizing problems, servicing customer needs and selling additional services to each customer. Scheduling work and assigning jobs to service technicians and communicating job status to customers. Keeping accurate and on-time reports and records relative to the service department’s operation within the dealership are essential. Assuring that all charges related to work orders are posted properly and are closed on a timely basis.  

Duties and Responsibilities:

  • Greet customers promptly and politely
  • Gather customer and vehicle information
  • Understand and Document vehicle symptoms described by the customer
  • Prepare a complete and accurate estimate of repair and maintenance cost for the customer
  • Clearly communicate repair and maintenance timeline to the customer
  • Promptly notify customers of any changes, delays, or additional work needed
  • Reconcile work performed and associated costs on the repair order
  • Explain work that was done to the machine to the customer upon pick-up
  • Re-Schedule customer for their next routine maintenance appointment

Qualifications & Job Requirements: 

  • Superior communication and customer service skills
  • Sales and Selling skills
  • Knowledge and experience with motorcycles and off-road vehicles

Benefits:  

  • Base pay based on experience plus commission on sales
  • Health, Dental and Vision Insurance
  • 401(k) with company match
  • Paid time off