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Subaru Service Advisor Jobs in Ohio (NOW HIRING)

Byers Subaru Dublin

Service Advsior

Columbus, OH · On-site

Service Advisor At Byers Dublin Subaru, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we ...

Byers Subaru Dublin

Service Advsior

Columbus, OH · On-site

Service Advisor At Byers Dublin Subaru, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we ...

Byers Subaru Dublin

Service Advsior

Columbus, OH · On-site

Service Advisor At Byers Dublin Subaru, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we ...

Byers Subaru Dublin

Service Advsior

Columbus, OH · On-site

Service Advisor At Byers Dublin Subaru, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we ...

Byers Subaru Dublin

Service Advsior

Columbus, OH

Service Advisor At Byers Dublin Subaru, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we ...

Boardman Subaru

Service Technician

Youngstown, OH · On-site

Boardman Subaru is a fast-growing dealership that's served the Youngstown, Ohio community since ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Boardman Subaru

Service Technician

Youngstown, OH · On-site

Boardman Subaru is a fast-growing dealership that's served the Youngstown, Ohio community since ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Boardman Subaru

Service Technician

Youngstown, OH · On-site

Boardman Subaru is a fast-growing dealership that's served the Youngstown, Ohio community since ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Boardman Subaru

Service Technician

Youngstown, OH · On-site

Boardman Subaru is a fast-growing dealership that's served the Youngstown, Ohio community since ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Diehl Subaru of Massillon

Service Advisor

Massillon, OH · On-site

Service Advisor Massillon, Ohio Rare Career Opportunity - Six-Figure Earning Potential This position rarely becomes available. We are looking for an ambitious, customer-focused professional to join ...

Diehl Subaru of Massillon

Service Advisor

Massillon, OH · On-site

Service Advisor Massillon, Ohio Rare Career Opportunity - Six-Figure Earning Potential This position rarely becomes available. We are looking for an ambitious, customer-focused professional to join ...

Wagner Subaru

Express Service Advisor

Fairborn, OH · On-site

The Express Service Advisor is responsible for managing the customer experience in the Express Service lane. The position requires excellent communication skills with customers AND service ...

Wagner Subaru

Express Service Advisor

Fairborn, OH · On-site

The Express Service Advisor is responsible for managing the customer experience in the Express Service lane. The position requires excellent communication skills with customers AND service ...

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All JobsSubaru Service Advisor JobsSubaru Service Advisor Jobs in Ohio

Subaru Service Advisor information

See Ohio salary details

$11

$24

$43

How much do subaru service advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for subaru service advisor in Ohio is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Subaru service advisor?

To thrive as a Subaru Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), electronic repair order software, and possibly ASE certifications are commonly required. Strong communication, active listening, and organizational skills help build trust with customers and ensure smooth coordination between technicians and clients. These skills are essential for delivering exceptional service, accurately relaying technical information, and ensuring customer satisfaction and retention.

What are some common challenges faced by Subaru service advisors, and how can they be managed effectively?

Subaru Service Advisors often encounter challenges such as balancing high customer expectations with repair timelines, accurately communicating technical information, and coordinating between technicians and customers. Managing these challenges involves strong organizational skills, clear and empathetic communication, and staying up-to-date with Subaru's latest service protocols. Advisors who proactively update customers and work collaboratively with the service team tend to build trust and ensure a positive service experience.

Is Subaru a good company to work for?

Subaru Service Advisors typically work in a customer service environment at Subaru dealerships, where they assist customers with vehicle repairs and maintenance. The company is known for a positive work culture, competitive pay, and opportunities for advancement, though experiences can vary by location. Overall, Subaru is considered a reputable employer within the automotive industry.

Is it worth being a Subaru Service Advisor?

A Subaru Service Advisor is responsible for communicating with customers, scheduling repairs, and explaining service recommendations. The role typically offers a stable income, opportunities for commissions or bonuses, and requires good customer service and technical knowledge. It can be a worthwhile career for those interested in automotive service and working in a customer-facing environment.

What is a Subaru Service Advisor?

A Subaru Service Advisor is a customer service professional who acts as a liaison between customers and the service department. They schedule appointments, explain repairs, provide cost estimates, and ensure customer satisfaction during vehicle maintenance and repair processes. Strong communication skills and knowledge of automotive services are essential for this role.

What are popular job titles related to Subaru Service Advisor jobs in Ohio?

For Subaru Service Advisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Subaru Service Advisor jobs in Ohio look for?

The top searched job categories for Subaru Service Advisor jobs in Ohio are:

Subaru Service Advisor jobs near you
Infographic showing various Subaru Service Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,282 per year, or $24.7 per hour.

Service Department Secretary- Full Time

Wagner Subaru

Fairborn, OH • On-site

$17 - $23/hr

Full-time

Re-posted 7 days ago

Job description

Position Summary

We are seeking a highly organized, dependable, and customer-focused Service Secretary to join our Subaru Service Department. This full-time position is the first point of contact for many of our customers and plays a critical role in delivering the exceptional service experience Subaru owners expect.

The ideal candidate is professional, energetic, detail-oriented, and thrives in a fast-paced dealership environment. Outstanding attendance, strong communication skills, and a genuine passion for customer service are essential.

Responsibilities
  • Answer incoming phone calls promptly, professionally, and courteously.
  • Schedule service appointments efficiently while maximizing shop productivity.
  • Contact customers after service visits to perform quality follow-up calls and ensure complete satisfaction.
  • Provide outstanding customer service during every customer interaction.
  • Assist service advisors with administrative and clerical tasks.
  • Coordinate daily with the Parts and Service Departments to ensure smooth communication and workflow.
  • Greet customers warmly and direct them to the appropriate team members.
  • Maintain accurate customer information and appointment records.
  • Respond to customer questions and concerns with professionalism and urgency.
  • Assist with filing, data entry, and other office duties as needed.
  • Help maintain a clean, organized, and welcoming service reception area.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong phone etiquette and customer service experience.
  • Exceptional organizational and multitasking abilities.
  • Ability to work efficiently in a fast-paced environment.
  • Positive attitude with a team-first mindset.
  • Strong computer skills and ability to learn dealership management software.
  • High attention to detail and accuracy.
  • Professional appearance and demeanor.
Requirements
  • Impeccable attendance and punctuality are required.
  • Ability to work a full-time schedule.
  • Previous dealership, automotive service, scheduling, receptionist, or customer service experience is preferred but not required.
  • Commitment to delivering "above and beyond" customer service every day.
What We're Looking For

We are looking for someone who enjoys helping people, communicates with confidence and professionalism, and takes pride in creating an outstanding customer experience. This position is ideal for someone who is dependable, motivated, and wants to be an important part of a successful Subaru Service Department.

If you're passionate about customer service and enjoy working with a team dedicated to excellence, we'd love to meet you.