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Motorcycle Service Writer Jobs in Ohio (NOW HIRING)

Big Hometown Motorsports

Service Writer

Marietta, OH · On-site

Big Hometown Motorsports is seeking a Service Writer to join our team in Marietta, Ohio. Duties ... Knowledge and experience with motorcycles and off-road vehicles Benefits: * Base pay based on ...

Ohio Jobs

Driver License Examiner 1

Cincinnati, OH · On-site

$35K - $49K/yr

... Services/District 8 Seven Hills Report in location: 10940 Hamilton Avenue, Cincinnati, OH 45231 ... Administers driving tests to applicants for class D license, motorcycle license, moped license ...

Kenda Tires

Warehouse Worker

Reynoldsburg, OH · On-site

$14.75 - $17.75/hr

... motorcycles, ATVs (All-Terrain Vehicles), golf carts, industrial vehicles, light trucks ... Excellent active listening, verbal, and written communication skills * Excellent organizational and ...

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All JobsMotorcycle Service Writer JobsMotorcycle Service Writer Jobs in Ohio

Motorcycle Service Writer information

See Ohio salary details

$11

$23

$40

How much do motorcycle service writer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for motorcycle service writer in Ohio is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.49 per hour, depending on experience, location, and employer.

What does a motorcycle service writer do?

A Motorcycle Service Writer acts as the liaison between customers and the service technicians at a motorcycle repair shop or dealership. They greet customers, listen to their concerns about their motorcycles, write up service requests, and communicate necessary repairs or maintenance to the technicians. Additionally, they provide cost estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial for smooth shop operations and excellent customer service.

How does a motorcycle service writer typically interact with technicians and customers during the service process?

A Motorcycle Service Writer acts as the main point of contact between customers and the service department. They are responsible for clearly communicating customers' concerns to technicians, ensuring all necessary information is gathered for accurate diagnostics and repairs. Throughout the process, Service Writers provide updates to customers, relay technical explanations in an easy-to-understand manner, and coordinate with technicians to manage workflow and prioritize jobs. This role requires strong communication and organizational skills to balance customer expectations with the service team's capabilities.

What are the key skills and qualifications needed to thrive as a motorcycle service writer, and why are they important?

To thrive as a Motorcycle Service Writer, you need a solid understanding of motorcycle mechanics, customer service expertise, and typically a high school diploma or vocational training in automotive or motorcycle technology. Familiarity with dealership management systems (DMS), parts catalogs, and service scheduling software is commonly required. Strong communication, organizational skills, and the ability to multitask help you excel in managing customer expectations and coordinating with technicians. These skills ensure efficient service operations, high customer satisfaction, and smooth workflow within the service department.

What is the difference between Motorcycle Service Writer vs Motorcycle Technician?

AspectMotorcycle Service WriterMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle repairsTechnical certifications, repair experience
Work EnvironmentService department, customer interactionRepair bays, hands-on motorcycle repairs
Industry UsageFrontline role in motorcycle service shopsBack-end role focusing on repairs and diagnostics

The Motorcycle Service Writer primarily handles customer communication, estimates, and service documentation, while the Motorcycle Technician performs the actual repairs and maintenance. Both roles are essential in motorcycle service centers, but they focus on different aspects of the service process.

How do I become a motorcycle service writer?

To become a motorcycle service writer, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of motorcycle mechanics. Gaining experience in customer service and understanding motorcycle parts and repairs can improve job prospects; some employers may also prefer candidates with certifications or technical training related to motorcycles.

What are popular job titles related to Motorcycle Service Writer jobs in Ohio?

For Motorcycle Service Writer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Motorcycle Service Writer jobs in Ohio look for?

The top searched job categories for Motorcycle Service Writer jobs in Ohio are:

Motorcycle Service Writer jobs near you
Infographic showing various Motorcycle Service Writer job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,029 per year, or $23.1 per hour.

Service Writer

Big Hometown Motorsports

Marietta, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Big Hometown Motorsports is an authorized Honda, Yamaha, Kawasaki, Suzuki, Polaris, KTM and CF Moto dealership serving the Mid-Ohio Valley and Tri-State area. We are proud to carry the largest selection of new and pre-owned inventory.
Our mission is to provide UNBEATABLE SELECTION and UNBEATABLE SERVICE! We are growing and looking to add to our team. If you would like to join a team that prides itself on integrity and high-quality work, we want to hear from you!

Big Hometown Motorsports is seeking a Service Writer to join our team in Marietta, Ohio. Duties include accepting customer vehicles, recognizing problems, servicing customer needs and selling additional services to each customer. Scheduling work and assigning jobs to service technicians and communicating job status to customers. Keeping accurate and on-time reports and records relative to the service department’s operation within the dealership are essential. Assuring that all charges related to work orders are posted properly and are closed on a timely basis.

Duties and Responsibilities:

  • Greet customers promptly and politely
  • Gather customer and vehicle information
  • Understand and Document vehicle symptoms described by the customer
  • Prepare a complete and accurate estimate of repair and maintenance cost for the customer
  • Clearly communicate repair and maintenance timeline to the customer
  • Promptly notify customers of any changes, delays, or additional work needed
  • Reconcile work performed and associated costs on the repair order
  • Explain work that was done to the machine to the customer upon pick-up
  • Re-Schedule customer for their next routine maintenance appointment

Qualifications & Job Requirements:

  • Superior communication and customer service skills
  • Sales and Selling skills
  • Knowledge and experience with motorcycles and off-road vehicles

Benefits:

  • Base pay based on experience plus commission on sales
  • Health, Dental and Vision Insurance
  • 401(k) with company match
  • Paid time off