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Motorcycle Service Writer Jobs (NOW HIRING)

Indian Motorcycle of Marietta

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Motorcycle / Automotive Service Writer

Marietta, GA · On-site

$20 - $25/hr

Your core skills in automotive and motorcycle diagnostics, vehicle maintenance, and service writing will enable you to accurately assess customer needs and provide reliable solutions. With premium ...

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Motorcycle Service Writer information

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$11

$24

$42

How much do motorcycle service writer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for motorcycle service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What qualifications do you need to be a service writer?

To be a motorcycle service writer, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of motorcycle mechanics and repair processes. Experience with customer service and familiarity with repair shop management software are also beneficial, and some employers may prefer candidates with industry certifications or technical training.

How does a Motorcycle Service Writer typically interact with technicians and customers during the service process?

A Motorcycle Service Writer acts as the main point of contact between customers and the service department. They are responsible for clearly communicating customers' concerns to technicians, ensuring all necessary information is gathered for accurate diagnostics and repairs. Throughout the process, Service Writers provide updates to customers, relay technical explanations in an easy-to-understand manner, and coordinate with technicians to manage workflow and prioritize jobs. This role requires strong communication and organizational skills to balance customer expectations with the service team's capabilities.

What is the difference between Motorcycle Service Writer vs Motorcycle Technician?

AspectMotorcycle Service WriterMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle repairsTechnical certifications, repair experience
Work EnvironmentService department, customer interactionRepair bays, hands-on motorcycle repairs
Industry UsageFrontline role in motorcycle service shopsBack-end role focusing on repairs and diagnostics

The Motorcycle Service Writer primarily handles customer communication, estimates, and service documentation, while the Motorcycle Technician performs the actual repairs and maintenance. Both roles are essential in motorcycle service centers, but they focus on different aspects of the service process.

How much do John Deere service writers make?

John Deere service writers typically earn between $35,000 and $55,000 annually, depending on experience, location, and certifications. Their role involves diagnosing and repairing equipment, often requiring knowledge of machinery and customer service skills.

What is the average pay for an automotive service writer?

The average pay for a motorcycle service writer is typically between $30,000 and $50,000 annually, depending on experience, location, and dealership size. Compensation often includes commissions or bonuses based on service sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Motorcycle Service Writer, and why are they important?

To thrive as a Motorcycle Service Writer, you need a solid understanding of motorcycle mechanics, customer service expertise, and typically a high school diploma or vocational training in automotive or motorcycle technology. Familiarity with dealership management systems (DMS), parts catalogs, and service scheduling software is commonly required. Strong communication, organizational skills, and the ability to multitask help you excel in managing customer expectations and coordinating with technicians. These skills ensure efficient service operations, high customer satisfaction, and smooth workflow within the service department.

What does a motorcycle service writer do?

A motorcycle service writer acts as a liaison between customers and the service department, documenting repair needs, explaining maintenance procedures, and providing cost estimates. They coordinate with technicians to ensure repairs are completed accurately and efficiently, often using dealership management software. Good communication skills and knowledge of motorcycle parts and services are essential for this role.
More about Motorcycle Service Writer jobs
What states have the most Motorcycle Service Writer jobs? States with the most job openings for Motorcycle Service Writer jobs include:
What job categories do people searching Motorcycle Service Writer jobs look for? The top searched job categories for Motorcycle Service Writer jobs are:
Motorcycle Service Writer jobs near you
Motorcycle Service Advisor / Writer

Motorcycle Service Advisor / Writer

Low Country Harley-Davidson

North Charleston, SC

$31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Run the service counter with confidence and urgency.

  • Write accurate repair orders and clearly explain work to customers.

  • Recommend maintenance, repairs, and upgrades to customers.

Job description

MOTORCYCLE SERVICE ADVISOR / WRITER WANTED

If you don’t know motorcycles, service flow, and customer communication—keep scrolling.

If you can write tickets, upsell work, and keep techs moving—we want YOU.

We’re looking for a high-performing Motorcycle Service Advisor / Writer who thrives in a fast-paced dealership and knows how to turn service drive chaos into smooth, profitable workflow.

WHAT YOU’LL DO:

• Run the service counter with confidence and urgency

• Write accurate repair orders and clearly explain work to customers

• Recommend maintenance, repairs, and upgrades without hesitation

• Communicate constantly with technicians to keep jobs moving

• Manage service appointments, follow-ups, and approvals

• Handle walk-ins, phone calls, and warranty conversations like a pro

• Deliver top-tier customer service while driving service revenue

WHAT YOU MUST HAVE:

• Knowledge and experience with servicing Harley-Davidson motorcycles and other products sold by the dealership

• Experience with POS computer software or general knowledge and experience with computers (required)

• Solid knowledge of motorcycle maintenance, repairs, and service terminology (preferred)

• Ability to upsell service ethically and effectively

• Passion for motorcycles and the riding lifestyle

• Motorcycle license (preferred)

WHY THIS JOB ROCKS:

• Competitive pay -Starting at $31,000.00 per year (commission after 90 days)- Offer based on experience

• Performance-based bonuses / commissions

• 401(k) matching

• Health, Dental, and Vision insurance

• Life insurance

• Paid time off

• Employee discounts on service, parts, accessories, and gear

• Work with techs and riders who know what they’re doing

• Long-term stability and advancement opportunities

READY TO PROVE YOU’VE GOT IT? APPLY TODAY!

Low Country Harley-Davidson®, has been operating in South Carolina since 1979, is in the epicenter of the Greater Charleston area. The name \Low Country\ represents the area of the state which it serves, a land of marsh and herons, a city walled against the sea and rich in history, culture, and scenic country roads. Charleston is a short drive from both Columbia, South Carolina and Savannah, Georgia.

\At 66,000 square feet, Low Country Harley-Davidson® dealership at Dorchester Road and the 526-Mark Clark Expressway is the largest Harley-Davidson® motorcycle sales and service center in South Carolina.
Farm Themed. The four-story silo is glass-enclosed at its peak, with a handful of motorcycles visible from outside the store and from the nearby expressway. The showroom and service center were designed to replicate a rambling country barn that had been added onto over the years. The showroom has a 4,800-square-foot section dedicated to selling Harley-Davidson® motorcycle memorabilia.
Low Country Harley-Davidson®, has been operating in South Carolina since 1979, is located in the epicenter of the Greater Charleston area. The name \\Low Country\\ represents the area of the state which it serves, a land of marsh and herons, a city walled against the sea and rich in history, culture, and scenic country roads. Charleston is a short drive from both Columbia, South Carolina and Savannah, Georgia.
You'll find both new and pre-owned Harley-Davidson® motorcycles on the floor, in addition to other brands.
A full line of the latest MotorClothes® apparel, collectibles, novelties and tees.
The \\lifestyle\\ area, housing a few Harley® tables and chairs, is surrounded by a nostalgic display of more than dozen rare, award winning motorcycles that spans the owners business career from the AMF-built models of the late 1970s to more modern V-twin models.
Our service and parts departments boast managers with more than 50 years combined experience in the motorcycle industry and a team of certified MMI/H-D® factory-trained technicians.\