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Motorcycle Service Writer Jobs in California (NOW HIRING)

East Bay Motorsports Inc

Service Writer

Hayward, CA

Our product lines include motorcycles, watercraft, Side by Sides, ATV's and generators. Job responsibilities: (including but not limited to) Greet customers and schedule service appointments Write ...

Tom Bell Chevrolet

Service Writer

Redlands, CA

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

Tom Bell Chevrolet

Service Writer

Redlands, CA · On-site

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

Tom Bell Chevrolet

Service Writer

Redlands, CA

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

Tom Bell Chevrolet

Service Writer

Redlands, CA

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

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All JobsMotorcycle Service Writer JobsMotorcycle Service Writer Jobs in California

Motorcycle Service Writer information

See California salary details

$11

$23

$41

How much do motorcycle service writer jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for motorcycle service writer in California is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.50 per hour, depending on experience, location, and employer.

How does a Motorcycle Service Writer typically interact with technicians and customers during the service process?

A Motorcycle Service Writer acts as the main point of contact between customers and the service department. They are responsible for clearly communicating customers' concerns to technicians, ensuring all necessary information is gathered for accurate diagnostics and repairs. Throughout the process, Service Writers provide updates to customers, relay technical explanations in an easy-to-understand manner, and coordinate with technicians to manage workflow and prioritize jobs. This role requires strong communication and organizational skills to balance customer expectations with the service team's capabilities.

What is the difference between Motorcycle Service Writer vs Motorcycle Technician?

AspectMotorcycle Service WriterMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle repairsTechnical certifications, repair experience
Work EnvironmentService department, customer interactionRepair bays, hands-on motorcycle repairs
Industry UsageFrontline role in motorcycle service shopsBack-end role focusing on repairs and diagnostics

The Motorcycle Service Writer primarily handles customer communication, estimates, and service documentation, while the Motorcycle Technician performs the actual repairs and maintenance. Both roles are essential in motorcycle service centers, but they focus on different aspects of the service process.

What are the key skills and qualifications needed to thrive as a Motorcycle Service Writer, and why are they important?

To thrive as a Motorcycle Service Writer, you need a solid understanding of motorcycle mechanics, customer service expertise, and typically a high school diploma or vocational training in automotive or motorcycle technology. Familiarity with dealership management systems (DMS), parts catalogs, and service scheduling software is commonly required. Strong communication, organizational skills, and the ability to multitask help you excel in managing customer expectations and coordinating with technicians. These skills ensure efficient service operations, high customer satisfaction, and smooth workflow within the service department.

What does a Motorcycle Service Writer do?

A Motorcycle Service Writer acts as the liaison between customers and the service technicians at a motorcycle repair shop or dealership. They greet customers, listen to their concerns about their motorcycles, write up service requests, and communicate necessary repairs or maintenance to the technicians. Additionally, they provide cost estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial for smooth shop operations and excellent customer service.
What are popular job titles related to Motorcycle Service Writer jobs in California? For Motorcycle Service Writer jobs in California, the most frequently searched job titles are:
What job categories do people searching Motorcycle Service Writer jobs in California look for? The top searched job categories for Motorcycle Service Writer jobs in California are:
Motorcycle Service Writer jobs near you
Infographic showing various Motorcycle Service Writer job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,858 per year, or $24 per hour.
ALL LEVELS Motorcycle Service Technician

ALL LEVELS Motorcycle Service Technician

House of Thunder Harley-Davidson

Morgan Hill, CA • On-site

Full-time

Posted yesterday

Job description

Salary: hourly rate DOE

We are looking for all levels of motorcycle service technicians to join our team.


Summary Description


Repair, customize, maintain, or overhaul both customer and dealer-owned motor vehicles as close to the allotted time schedule as possible with excellent quality.


Key Result Areas


Service Department Operations

Customer Service

Major Duties and Responsibilities


1) Service Department Operations


Provide prompt, dependable, high-quality vehicle service to (internal & external) customers.

Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this efficiency skill.

Maintain productivity (time spent working on billable jobs) as close to 100% as possible.

Accept work assignments from the Service Writer/Manager.

Request parts for the job as early as possible when needs become known.

Perform service, repair, and customization work in accordance with factory specifications.

Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue that will help ensure customer satisfaction.

Notify the Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known, so that the customer may be contacted and notified of the delay.

After the job is finished, ensure proper completion and filing of paperwork.

Keep work areas as clean as possible and assist others with maintaining shop cleanliness.

Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager.


2) Customer Service


Minimize comebacks and deal with them promptly and satisfactorily when they do occur.

Keep customers vehicle cleaner than when it was dropped off.


3) Other Duties


As assigned.


Supervisory Responsibilities


No Supervisory Responsibilities

Commitments


Treat all employees and customers fairly, courteously, and with dignity.

Model superior customer service behavior for all interactions with customers and employees.

Be prompt and available for flexible scheduling.

Maintain up-to-date technical qualifications (PHD and others) by completing all training programs assigned by the Service Manager.

Focus on quality.

Qualifications & Job Requirements


Completion of a factory-authorized training program, such as MMI Service School or equivalent work experience

Current Motorcycle license


Physical Demands


The noise level in the work environment is usually loud.

Requires the use of both hands.

Frequently required to bend, stoop, crouch, reach, handle tools, and lift 50 lb. of material.

Frequently requires the ability to balance and push an 850 lb. motorcycle.

Working Conditions


Frequently works near moving mechanical parts.

Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.

Occasionally, exposed to exhaust fumes or other airborne particles.