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Motorcycle Service Writer Jobs in California (NOW HIRING)

Cape Fox SS

MSF RiderCoach

Fort Irwin, CA · On-site

$30.42 - $31.09/hr

S. Army requirements in the execution of teaching a motorcycle Basic Rider Course (BRC) and ... Strong written and oral communication skills, organizational skills and attention to detail MSF ...

Cape Fox Corporation

MSF RiderCoach

Fort Irwin, CA · On-site

$30.42 - $31.09/hr

S. Army requirements in the execution of teaching a motorcycle Basic Rider Course (BRC) and ... the Service Contract Labor Standards (SCLS) regulations. The above rate represents the company ...

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All JobsMotorcycle Service Writer JobsMotorcycle Service Writer Jobs in California

Motorcycle Service Writer information

See California salary details

$11

$23

$41

How much do motorcycle service writer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for motorcycle service writer in California is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.50 per hour, depending on experience, location, and employer.

How do I become a motorcycle service writer?

To become a motorcycle service writer, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of motorcycle mechanics. Gaining experience in customer service and understanding motorcycle parts and repairs can improve job prospects; some employers may also prefer candidates with certifications or technical training related to motorcycles.

How does a motorcycle service writer typically interact with technicians and customers during the service process?

A Motorcycle Service Writer acts as the main point of contact between customers and the service department. They are responsible for clearly communicating customers' concerns to technicians, ensuring all necessary information is gathered for accurate diagnostics and repairs. Throughout the process, Service Writers provide updates to customers, relay technical explanations in an easy-to-understand manner, and coordinate with technicians to manage workflow and prioritize jobs. This role requires strong communication and organizational skills to balance customer expectations with the service team's capabilities.

What is the difference between Motorcycle Service Writer vs Motorcycle Technician?

AspectMotorcycle Service WriterMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle repairsTechnical certifications, repair experience
Work EnvironmentService department, customer interactionRepair bays, hands-on motorcycle repairs
Industry UsageFrontline role in motorcycle service shopsBack-end role focusing on repairs and diagnostics

The Motorcycle Service Writer primarily handles customer communication, estimates, and service documentation, while the Motorcycle Technician performs the actual repairs and maintenance. Both roles are essential in motorcycle service centers, but they focus on different aspects of the service process.

What are the key skills and qualifications needed to thrive as a motorcycle service writer, and why are they important?

To thrive as a Motorcycle Service Writer, you need a solid understanding of motorcycle mechanics, customer service expertise, and typically a high school diploma or vocational training in automotive or motorcycle technology. Familiarity with dealership management systems (DMS), parts catalogs, and service scheduling software is commonly required. Strong communication, organizational skills, and the ability to multitask help you excel in managing customer expectations and coordinating with technicians. These skills ensure efficient service operations, high customer satisfaction, and smooth workflow within the service department.

What does a motorcycle service writer do?

A Motorcycle Service Writer acts as the liaison between customers and the service technicians at a motorcycle repair shop or dealership. They greet customers, listen to their concerns about their motorcycles, write up service requests, and communicate necessary repairs or maintenance to the technicians. Additionally, they provide cost estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial for smooth shop operations and excellent customer service.
What are popular job titles related to Motorcycle Service Writer jobs in California? For Motorcycle Service Writer jobs in California, the most frequently searched job titles are:
What job categories do people searching Motorcycle Service Writer jobs in California look for? The top searched job categories for Motorcycle Service Writer jobs in California are:
Motorcycle Service Writer jobs near you
Infographic showing various Motorcycle Service Writer job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,858 per year, or $24 per hour.

Service Advisor/Writer

Huntington Beach Harley Davidson

Westminster, CA • On-site

$60K - $80K/yr

Full-time

Posted 24 days ago

Job description

Job Title: Service Advisor
Department: Service
Supervisor: Service Manager
Summary Description
Intake of customer vehicles, diagnose problems and service needs; sell service and/or parts and communicate job status to customer.
Duties and Responsibilities
  • Ensure that repair orders are complete, legible and clearly described on the repair order.
  • Estimate costs and completion times at point of sale. Clearly communicate them to customer.
  • Review work-in-progress to ensure quality and timeliness.
  • Assist technician to determine correct part numbers on repair orders and assist the parts department with picking and posting of parts used.
  • Make estimates for internal and wreck repairs with the assistance of the Service Manager.
  • Forward all customer paid, warranty, and internal repair orders.
  • Greet customer immediately, in a courteous and friendly manner.
  • Handle telephone transactions quickly, and courteously.
  • Notify customers ASAP of any changes, delays, or additional work needed.
  • Upsell additional services that would benefit the customer and their overall riding experience.
  • Handle customer complaints reasonably, showing empathy and a positive attitude.
  • Give special attention to repeat repairs to ensure the situation is corrected.
  • Ensure customer' vehicle is cleaner than when it was dropped off.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities
  • None

Qualifications & Job Requirements
  • Outgoing, friendly personality and superior communication and customer service skills.
  • Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Experience with Point-of-Sale and parts & service management computer software or the ability to quickly learn.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Maintain a positive attitude and relationship with all other employees.
  • Capable of pushing and loading motorcycles.
  • High school diploma or equivalent.
  • Valid driver's license and motorcycle endorsement.
  • Passion for the motorcycling lifestyle and riding community.
  • Attention to detail.
  • High energy level needed.
  • Ability to work a flexible schedule including weekends, Holidays, and evenings.
  • Proficient in meeting deadlines on a timely manner.

Physical Demands
  • Requires the use of both hands.
  • Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
  • Requires the ability to balance and push an 800+lb motorcycle.

Working Conditions
  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.
  • Frequently works near moving mechanical parts.

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