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Motorcycle Service Writer Jobs (NOW HIRING)

Big Hometown Motorsports

Service Writer

Marietta, OH · On-site

Big Hometown Motorsports is seeking a Service Writer to join our team in Marietta, Ohio. Duties ... Knowledge and experience with motorcycles and off-road vehicles Benefits: * Base pay based on ...

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Motorcycle Service Writer information

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$11

$24

$42

How much do motorcycle service writer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for motorcycle service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What qualifications do you need to be a service writer?

To be a motorcycle service writer, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of motorcycle mechanics and repair processes. Experience with customer service and familiarity with repair shop management software are also beneficial, and some employers may prefer candidates with industry certifications or technical training.

How does a Motorcycle Service Writer typically interact with technicians and customers during the service process?

A Motorcycle Service Writer acts as the main point of contact between customers and the service department. They are responsible for clearly communicating customers' concerns to technicians, ensuring all necessary information is gathered for accurate diagnostics and repairs. Throughout the process, Service Writers provide updates to customers, relay technical explanations in an easy-to-understand manner, and coordinate with technicians to manage workflow and prioritize jobs. This role requires strong communication and organizational skills to balance customer expectations with the service team's capabilities.

What is the difference between Motorcycle Service Writer vs Motorcycle Technician?

AspectMotorcycle Service WriterMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle repairsTechnical certifications, repair experience
Work EnvironmentService department, customer interactionRepair bays, hands-on motorcycle repairs
Industry UsageFrontline role in motorcycle service shopsBack-end role focusing on repairs and diagnostics

The Motorcycle Service Writer primarily handles customer communication, estimates, and service documentation, while the Motorcycle Technician performs the actual repairs and maintenance. Both roles are essential in motorcycle service centers, but they focus on different aspects of the service process.

How much do John Deere service writers make?

John Deere service writers typically earn between $35,000 and $55,000 annually, depending on experience, location, and certifications. Their role involves diagnosing and repairing equipment, often requiring knowledge of machinery and customer service skills.

What is the average pay for an automotive service writer?

The average pay for a motorcycle service writer is typically between $30,000 and $50,000 annually, depending on experience, location, and dealership size. Compensation often includes commissions or bonuses based on service sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Motorcycle Service Writer, and why are they important?

To thrive as a Motorcycle Service Writer, you need a solid understanding of motorcycle mechanics, customer service expertise, and typically a high school diploma or vocational training in automotive or motorcycle technology. Familiarity with dealership management systems (DMS), parts catalogs, and service scheduling software is commonly required. Strong communication, organizational skills, and the ability to multitask help you excel in managing customer expectations and coordinating with technicians. These skills ensure efficient service operations, high customer satisfaction, and smooth workflow within the service department.

What does a motorcycle service writer do?

A motorcycle service writer acts as a liaison between customers and the service department, documenting repair needs, explaining maintenance procedures, and providing cost estimates. They coordinate with technicians to ensure repairs are completed accurately and efficiently, often using dealership management software. Good communication skills and knowledge of motorcycle parts and services are essential for this role.
More about Motorcycle Service Writer jobs
What states have the most Motorcycle Service Writer jobs? States with the most job openings for Motorcycle Service Writer jobs include:
What job categories do people searching Motorcycle Service Writer jobs look for? The top searched job categories for Motorcycle Service Writer jobs are:
Motorcycle Service Writer jobs near you
Motorcycle Technician - Motorcyles of Greensboro

Motorcycle Technician - Motorcyles of Greensboro

Sonic Automotive

Greensboro, NC

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

112th of 143 rated car dealerships

Job description

Company Description

Welcome to Motorcycles of Charlotte & Greensboro, one of the Southeast's oldest European Motorcycle Dealers. We specialize in BMW and Ducati. Our goal is to offer a premium experience with what we consider to be the premium/luxury options in motorcycling.

From our sales making sure you are on the right bike for you to the parts department making sure they get the latest gadgets you found for your bike, to the service department making sure your bike is in top form, even while you wait, or simply down to just finding someone to talk motorcycling with on any given day we are here. Come by, make friends, and make us your place to help you enjoy your passion.

Job Description

Responsibilities:

  • Accept work assignments from Service Writer / Manager.
  • Request parts for the job as early as possible when needs become known.
  • Perform service, repair, and customization work in accordance to factory specifications.
  • Complete repair work within the scheduled time period
  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
  • Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
  • Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
  • Ensure proper filing of paperwork upon completion of repairs.
  • Deliver customer's vehicle in cleaner condition than when it was dropped off.
  • Keep work area clean and assist others with maintaining shop cleanliness.
  • Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

What we offer:

  • Full benefits offered- health, dental, vision and 401k
  • $75,000 to $100,000 a year is typical compensation
  • Up to $10,000 sign-on bonus based on experience and qualifications

Qualifications

  • Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
  • Current Motorcycle license.
  •  All Service Technicians are required to own a set of tools within 60 days of hire. 
  • Ability to effectively perform duties in time sensitive environment
  • Positive attitude, coachable and willing to learn new skills
  • Detail-oriented and precise
Additional Information

All your information will be kept confidential according to EEO guidelines.

What Sonic Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

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