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Motorcycle Service Writer Jobs (NOW HIRING)

Tom Bell Chevrolet

Service Writer

Redlands, CA · On-site

Service Advisor Opportunity Are you tired of working in a dirty, dark shop? Are you ready to become ... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ...

Tom Bell Chevrolet

Service Writer

Redlands, CA · On-site

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

Tom Bell Chevrolet

Service Writer

Redlands, CA · On-site

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

Tom Bell Chevrolet

Service Writer

Redlands, CA

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

Tom Bell Chevrolet

Service Writer

Redlands, CA · On-site

... motorcycles, side by sides, jet skis, and anything else that goes fast. Tom Bell Chevrolet of ... Discounts on products and services Responsibilities * Meet with customers and determine their needs ...

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All JobsMotorcycle Service Writer Jobs

Motorcycle Service Writer information

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$11

$24

$42

How much do motorcycle service writer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for motorcycle service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

How do I become a motorcycle service writer?

To become a motorcycle service writer, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of motorcycle mechanics. Gaining experience in customer service and understanding motorcycle parts and repairs can improve job prospects; some employers may also prefer candidates with certifications or technical training related to motorcycles.

How does a motorcycle service writer typically interact with technicians and customers during the service process?

A Motorcycle Service Writer acts as the main point of contact between customers and the service department. They are responsible for clearly communicating customers' concerns to technicians, ensuring all necessary information is gathered for accurate diagnostics and repairs. Throughout the process, Service Writers provide updates to customers, relay technical explanations in an easy-to-understand manner, and coordinate with technicians to manage workflow and prioritize jobs. This role requires strong communication and organizational skills to balance customer expectations with the service team's capabilities.

What is the difference between Motorcycle Service Writer vs Motorcycle Technician?

AspectMotorcycle Service WriterMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle repairsTechnical certifications, repair experience
Work EnvironmentService department, customer interactionRepair bays, hands-on motorcycle repairs
Industry UsageFrontline role in motorcycle service shopsBack-end role focusing on repairs and diagnostics

The Motorcycle Service Writer primarily handles customer communication, estimates, and service documentation, while the Motorcycle Technician performs the actual repairs and maintenance. Both roles are essential in motorcycle service centers, but they focus on different aspects of the service process.

What are the key skills and qualifications needed to thrive as a motorcycle service writer, and why are they important?

To thrive as a Motorcycle Service Writer, you need a solid understanding of motorcycle mechanics, customer service expertise, and typically a high school diploma or vocational training in automotive or motorcycle technology. Familiarity with dealership management systems (DMS), parts catalogs, and service scheduling software is commonly required. Strong communication, organizational skills, and the ability to multitask help you excel in managing customer expectations and coordinating with technicians. These skills ensure efficient service operations, high customer satisfaction, and smooth workflow within the service department.

What does a motorcycle service writer do?

A Motorcycle Service Writer acts as the liaison between customers and the service technicians at a motorcycle repair shop or dealership. They greet customers, listen to their concerns about their motorcycles, write up service requests, and communicate necessary repairs or maintenance to the technicians. Additionally, they provide cost estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial for smooth shop operations and excellent customer service.
More about Motorcycle Service Writer jobs
What states have the most Motorcycle Service Writer jobs? States with the most job openings for Motorcycle Service Writer jobs include:
What job categories do people searching Motorcycle Service Writer jobs look for? The top searched job categories for Motorcycle Service Writer jobs are:
Motorcycle Service Writer jobs near you
Infographic showing various Motorcycle Service Writer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Motorcycle Technician - Motorcyles of Charlotte

Sonic Automotive

Charlotte, NC • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

114th of 151 rated car dealerships

Job description

Company Description

Welcome to Motorcycles of Charlotte & Greensboro, one of the Southeast's oldest European Motorcycle Dealers. We specialize in BMW, Ducati, Triumph, Morgan Three-Wheelers, MV Agusta, Ural and Zero. Our goal is to offer a premium experience with what we consider to be the premium/luxury options in motorcycling.

From our sales making sure you are on the right bike for you to the parts department making sure they get the latest gadgets you found for your bike, to the service department making sure your bike is in top form, even while you wait, or simply down to just finding someone to talk motorcycling with on any given day we are here. Come by, make friends, and make us your place to help you enjoy your passion.

What we offer:

  • Full benefits offered- health, dental, vision and 401k
  • $75,000 to $100,000 a year is typical compensation
  • Up to $10,000 sign-on bonus based on experience and qualifications-
Job Description
  • Accept work assignments from Service Writer / Manager.
  • Request parts for the job as early as possible when needs become known.
  • Perform service, repair, and customization work in accordance to factory specifications.
  • Complete repair work within the scheduled time period
  • Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
  • Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
  • Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
  • Ensure proper filing of paperwork upon completion of repairs.
  • Deliver customer's vehicle in cleaner condition than when it was dropped off.
  • Keep work area clean and assist others with maintaining shop cleanliness.
  • Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.
Qualifications
  • Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
  • Current Motorcycle license.
  •  All Service Technicians are required to own a set of tools within 60 days of hire. 
  • Ability to effectively perform duties in time sensitive environment
  • Positive attitude, coachable and willing to learn new skills
  • Detail-oriented and precise
Additional Information

All your information will be kept confidential according to EEO guidelines.

What Sonic Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

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