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Motorcycle Service Writer Jobs (NOW HIRING)

Ed Morse Automotive Group

Service Writer

Moberly, MO · On-site

... powersports, and motorcycle brands. Join a family-oriented company that values personal and ... We are currently seeking a Service Writer to join our team. * Answering phone calls, providing ...

ED Morse Auto

Service Writer

Moberly, MO · On-site

... powersports, and motorcycle brands. Join a family-oriented company that values personal and ... We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone ...

Ed Morse Automotive Group

Service Writer

Moberly, MO · On-site

... powersports, and motorcycle brands. Join a family-oriented company that values personal and ... We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone ...

East Bay Motorsports Inc

Service Writer

Hayward, CA · On-site

Our product lines include motorcycles, watercraft, Side by Sides, ATV's and generators. Job responsibilities: (including but not limited to) Greet customers and schedule service appointments Write ...

Big Hometown Motorsports

Service Writer

Marietta, OH · On-site

Big Hometown Motorsports is seeking a Service Writer to join our team in Marietta, Ohio. Duties ... Knowledge and experience with motorcycles and off-road vehicles Benefits: * Base pay based on ...

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Motorcycle Service Writer information

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$42

How much do motorcycle service writer jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for motorcycle service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What does a motorcycle service writer do?

A Motorcycle Service Writer acts as the liaison between customers and the service technicians at a motorcycle repair shop or dealership. They greet customers, listen to their concerns about their motorcycles, write up service requests, and communicate necessary repairs or maintenance to the technicians. Additionally, they provide cost estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial for smooth shop operations and excellent customer service.

How does a motorcycle service writer typically interact with technicians and customers during the service process?

A Motorcycle Service Writer acts as the main point of contact between customers and the service department. They are responsible for clearly communicating customers' concerns to technicians, ensuring all necessary information is gathered for accurate diagnostics and repairs. Throughout the process, Service Writers provide updates to customers, relay technical explanations in an easy-to-understand manner, and coordinate with technicians to manage workflow and prioritize jobs. This role requires strong communication and organizational skills to balance customer expectations with the service team's capabilities.

What are the key skills and qualifications needed to thrive as a motorcycle service writer, and why are they important?

To thrive as a Motorcycle Service Writer, you need a solid understanding of motorcycle mechanics, customer service expertise, and typically a high school diploma or vocational training in automotive or motorcycle technology. Familiarity with dealership management systems (DMS), parts catalogs, and service scheduling software is commonly required. Strong communication, organizational skills, and the ability to multitask help you excel in managing customer expectations and coordinating with technicians. These skills ensure efficient service operations, high customer satisfaction, and smooth workflow within the service department.

What is the difference between Motorcycle Service Writer vs Motorcycle Technician?

AspectMotorcycle Service WriterMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle repairsTechnical certifications, repair experience
Work EnvironmentService department, customer interactionRepair bays, hands-on motorcycle repairs
Industry UsageFrontline role in motorcycle service shopsBack-end role focusing on repairs and diagnostics

The Motorcycle Service Writer primarily handles customer communication, estimates, and service documentation, while the Motorcycle Technician performs the actual repairs and maintenance. Both roles are essential in motorcycle service centers, but they focus on different aspects of the service process.

How do I become a motorcycle service writer?

To become a motorcycle service writer, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of motorcycle mechanics. Gaining experience in customer service and understanding motorcycle parts and repairs can improve job prospects; some employers may also prefer candidates with certifications or technical training related to motorcycles.
More about Motorcycle Service Writer jobs

What states have the most Motorcycle Service Writer jobs?

States with the most job openings for Motorcycle Service Writer jobs include:

What job categories do people searching Motorcycle Service Writer jobs look for?

The top searched job categories for Motorcycle Service Writer jobs are:

Motorcycle Service Writer jobs near you
Infographic showing various Motorcycle Service Writer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

Ed Morse Automotive Group

Moberly, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Ed Morse Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

123rd of 155 rated car dealerships

Job description

Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.

We are currently seeking a Service Writer to join our team. 


  • Answering phone calls, providing price quotes and other information regarding both parts & service
  • The goal is to provide customer satisfaction and maximize dealership sales of parts and service
  • Review work-in-progress to ensure quality and timeliness.
  • Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
  • Promptly meet and greet service customers warmly and be the perfect host
  • Listen to customer's reason(s) for bringing their vehicle to the service department
  • Provide accurate estimates for all the services or repairs recommended

  • Candidates must be well spoken, have excellent telephone skills.
  • Be a positive associate who provides exceptional personalized service to our guests and community.
  • Must pass a pre-employment background check

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following:

  • Weekly Pay
  • Uncapped earning potential! -Bonuses, Commissions, etc.
  • 401K with company match
  • Competitive Health Benefits including: Medical, Dental, Vision
  • Supplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term Disability
  • Employee Assistance Program
  • Quarterly Wellness Program
  • Vacation Pay
  • Sick Pay
  • Six Paid Holidays each calendar year
  • Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
  • Employee Referral Program - Get rewarded for working with friends
  • Become involved in our community with Ed Morse Cares
  • Unlimited career potential - opportunities in multiple states with over 30+ brands
  • Ongoing Education - receive manufacturer and product knowledge training

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