ZipRecruiter

Log In

1

Automotive Customer Service Representative Jobs (NOW HIRING)

Paragon Acura

Customer Service Representative

Woodside, NY · On-site

$18 - $21/hr

About Paragon Acura Paragon Acura, located in Woodside, NY, is a reputable automotive dealership ... Woodside, NY 11377 Position Overview We are seeking a Customer Service Representative who excels in ...

Rob's Automotive and Collision

Be Seen First

Customer Service Representative

Bristol, PA · On-site

$15.75 - $21.25/hr

Customer Service Representative Robs Automotive & Collision Location: Bristol, PA Employment Type: Full-Time Be the First Impression of One of the Region's Leading Collision Repair Facilities Robs ...

previous page

Showing results 41-60

All JobsAutomotive Customer Service Representative Jobs

Automotive Customer Service Representative information

See salary details

$9

$18

$31

How much do automotive customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for automotive customer service representative in the United States is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What does an automotive customer service representative do?

An Automotive Customer Service Representative assists customers with inquiries related to automotive products and services, such as scheduling service appointments, answering questions about repairs or warranties, and processing orders or payments. They act as a liaison between the customer and the service or sales departments, ensuring a smooth and positive experience. Their role often involves handling complaints, providing information on products and services, and maintaining customer records to help build lasting relationships. Strong communication and problem-solving skills are essential for this position.

What does an automotive customer service representative do?

As an automotive customer service representative, your responsibilities include answering phone calls, texts, online chats, and emails from customers interested in buying a vehicle at your car dealership. In many positions, you are the first point of contact with potential customers and work at the front desk to greet walk-in customers, answer questions, and provide assistance as needed. Other duties include setting up appointments, connecting with new leads and following up with old leads, and developing positive working relationships with the sales team. In some positions, you may also collect payments or arrange for billing. You typically use CRM software to keep leads and customer files organized and updated.

How does an automotive customer service representative typically interact with other departments within a dealership or service center?

As an Automotive Customer Service Representative, you will frequently collaborate with technicians, sales staff, and parts departments to ensure customers receive accurate information and timely service. Regular coordination is required to schedule appointments, relay customer concerns, and provide updates on the status of vehicles. Building strong working relationships across departments helps resolve issues efficiently and enhances the overall customer experience. This teamwork-driven environment is both dynamic and rewarding, especially for those who enjoy problem-solving and communication.

What is the difference between Automotive Customer Service Representative vs Automotive Sales Associate?

AspectAutomotive Customer Service RepresentativeAutomotive Sales Associate
CredentialsHigh school diploma; customer service experienceHigh school diploma; sales training often preferred
Work EnvironmentDealerships, service centers, call centersShowroom, dealership floor, sales offices
Employer & Industry UsageAutomotive dealerships, service departmentsCar dealerships, automotive retail
Primary FocusCustomer support, service scheduling, issue resolutionVehicle sales, customer engagement, closing deals

While both roles work within automotive dealerships, Automotive Customer Service Representatives focus on supporting customers with service needs and inquiries, whereas Automotive Sales Associates primarily handle vehicle sales and customer acquisition. Understanding these differences helps job seekers identify the right career path in the automotive industry.

What are the key skills and qualifications needed to thrive as an automotive customer service representative, and why are they important?

To thrive as an Automotive Customer Service Representative, you need a solid understanding of automotive products and services, strong communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dealership management systems, and point-of-sale tools is commonly required. Outstanding problem-solving abilities, patience, and active listening are crucial soft skills for building rapport and resolving customer concerns. These competencies are vital to ensuring customer satisfaction, repeat business, and effective resolution of service issues in a competitive automotive market.
More about Automotive Customer Service Representative jobs

What cities are hiring for Automotive Customer Service Representative jobs?

Cities with the most Automotive Customer Service Representative job openings:

Who are the top companies hiring for Automotive Customer Service Representative jobs?

The top employers for Automotive Customer Service Representative jobs are:

What states have the most Automotive Customer Service Representative jobs?

States with the most job openings for Automotive Customer Service Representative jobs include:

What job categories do people searching Automotive Customer Service Representative jobs look for?

The top searched job categories for Automotive Customer Service Representative jobs are:

What are popular job titles related to Automotive Customer Service Representative jobs?

For Automotive Customer Service Representative jobs, the most frequently searched job titles are:

Automotive Customer Service Representative jobs near you
Infographic showing various Automotive Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $38,866 per year, or $18.7 per hour.

Customer Service Representative

Apple Ford Shakopee

Shakopee, MN

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Automotive Customer Service Representative

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $18.00- $20.00 per hour

Are you looking for a company that Supports You and Your Career Goals, Encourages You to Make a Difference, and helps you Champion Your Lifelong Journey? Then you need to look at Apple Autos.

Apple Autos is a 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.

Apple Autos is seeking a dedicated and customer-focused individual to join our team as an Automotive Customer Service Representative. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, scholarships, tuition reimbursement, and career growth and development opportunities. 

What you will do:

  • Ensure all inbound inquiries are answered promptly, professionally, and according to script.
  • Answering incoming phone calls, directing them to the appropriate department, or taking messages.
  • Schedule customer appointments for the service drive.
  • Assisting customers with inquiries related to automotive products, services, and warranties.
  • Address and resolve customer concerns or issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless customer experiences.
  • Maintain up-to-date knowledge of our products and service to better assist customers.
  • Document customer interactions and feedback to contribute to continuous improvement.

What we are looking for:

  • Previous experience in customer service, preferably in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Friendly and approachable personality.
  • Strong organizational and multitasking abilities.
  • Proficiency in using basic office software.
  • Ability to multitask and thrive in a fast-paced environment.
  • Positive attitude and a willingness to go the extra mile for customers.

Benefits

  • Competitive Pay
  • Flexible Working Hours
  • Advancement Opportunities
  • Scholarships, Tuition Reimbursement, Growth and Development Plans
  • Professional and Respectful Work Environment
  • Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
  • Company Paid Life Insurance along with Voluntary Life and Disability
  • Health Club Reimbursement
  • New and Used Vehicle, Parts, and Service Discounts
  • Vacation, Holiday, Volunteer Time Off
  • 401k with a Company Matching Contribution
  • Employee Assistance programs

Why Work for Apple Autos

  • We strive to make a positive impact in our world, you will get the opportunity to give back.
  • Internal promotions, we offer our employees the opportunity to advance internally. 
  • We encourage teamwork, positivity, and kindness.
  • Learning and development programs are available.
  • We empower our employees to do what is best for our customers, and other employees.
  • Continually giving back to our employees for all their hard work that does not go unnoticed.  We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
  • Ranked Top workplaces in MN (2020,2021,2022)

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply