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Agent Manager Jobs (NOW HIRING)

The Talent Agent Manager takes responsibility for the delivery of sales and operations of their personal desk and the Agents under their leadership. The position requires a hands-on professional who ...

Office Assistant - Toledo

Toledo, OH

$16.50 - $21.75/hr

Proofread work before presenting to Procurement Agent/Manager for signature. * Compile and route agreements for execution using DocuSign system. * Release and update contract and insurances; update ...

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Agent Manager information

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How much do agent manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for agent manager in the United States is $26.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

How does an Agent Manager typically support and guide their team of agents to achieve performance targets?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What does an Agent Manager do?

An Agent Manager is responsible for overseeing and supporting a team of agents, often in industries like insurance, real estate, or customer service. Their duties include recruiting, training, and evaluating agents to ensure they meet performance goals. They also develop strategies to improve productivity, handle escalated issues, and ensure compliance with company policies and industry regulations. Agent Managers often serve as a bridge between agents and upper management, ensuring clear communication and efficient operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

What are the key skills and qualifications needed to thrive as an Agent Manager, and why are they important?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.
More about Agent Manager jobs
What cities are hiring for Agent Manager jobs? Cities with the most Agent Manager job openings:
What are the most commonly searched types of Agent jobs? The most popular types of Agent jobs are:
What states have the most Agent Manager jobs? States with the most job openings for Agent Manager jobs include:
Infographic showing various Agent Manager job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $55,151 per year, or $26.5 per hour.
Principal Technical Product Marketing Manager, Agent Platform

Principal Technical Product Marketing Manager, Agent Platform

Workday

Boulder, CO • On-site

$173K - $200K/yr

Full-time

Posted 2 days ago


Workday rating

9.2

Company rating: 9.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

13th of 186 rated software companies


Job description

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

The Workday Platform Product Marketing team drives the market strategy and go-to-market activity for Workday's platform offerings including the Agent Platform, Workday Build, Workday Extend, and more - empowering the Workday ecosystem to confidently empower agentic action and build custom solutions for their organizations. We work closely with Product, Engineering, Partner and GTM teams to bring new platform capabilities to market and accelerate adoption across the Workday ecosystem.

About the Role

About the Role

We're looking for a Senior Technical Product Marketing Manager to lead the narrative for Workday's Agent Platform - spanning agent governance, agent management, and agent interoperability. This role will be responsible for crafting a clear, market-leading story that resonates with CIOs, IT leaders, and enterprise architects.

This is a high-visibility role. Strong executive presence and operational rigor are key. Success in this role will be measured through impact across platform narrative clarity, market leadership perception, and field effectiveness. Example outcomes include:

  • Adoption & Growth Drive increased platform adoption by building a unified Agent Platform narrative that gives customers confidence to build their agentic strategy on Workday.

  • Market Narrative & Awareness Position Workday's Agent Platform through a clear, consolidated story that highlights Workday's differentiation and market-leading approach-- increasing analyst, partner, and customer recognition.

  • GTM Impact Equip Sales, Enterprise Architects, Partner, and Solution Consulting teams with a cohesive, technically grounded agent platform story and the enablement assets to deliver it confidently to CIOs and IT leaders.

This role sits at the intersection of product, engineering, partner, and GTM, translating a complex technology stack into a unified, market-leading platform narrative. It is a high-impact, highly visible position designed for a Technical PMM with strong executive presence, deep technical fluency, and the operational rigor to drive outcomes across the organization.

You will be responsible for:

1. Top-level Narrative & Message Generation

  • Establish and thread a holistic agent platform across spanning agent governance, agent management, and agent interoperability offerings.

  • Develop messaging frameworks that resonate with CIOs, IT leaders, and enterprise architects - highlighting the differentiation and value for our customers.

2. Executive-Level Engagement

  • Serve as a primary marketing voice for Workday's Agent Platform with CIOs, IT leaders, and senior customer stakeholders.

  • Support analyst briefings, executive roundtables, and customer advisory sessions.

3. Competitive Intelligence & Persona Insights

  • Monitor competitor agent platforms and governance approaches to identify differentiation opportunities and competitive risks.

  • Translate insights into positioning, personas, and strategic recommendations.

4. Technical Enablement & Content Creation

  • Create high-value field-facing and technical content (sales decks, guides, and thought leadership) that bring the Agent Platform story to life for field teams and customers.

  • Build and deliver compelling demos that illustrate the agent platform's value end-to-end.

5. GTM Strategy & Launch Execution

  • Lead cross-functional GTM programs for Agent Platform capabilities, partnering with Product, Engineering, and Events teams to drive adoption at DevCon, Workday Rising, and other tier 1 events.

  • Track success via platform adoption, narrative penetration, and enablement effectiveness metrics.

About You

Basic Qualifications:

  • 8+ years of experience in technical product marketing, with depth in platform, infrastructure, or enterprise AI products.

  • Strong executive presence: comfortable speaking with CIOs and IT leaders about their agentic strategy and how Workday enables it. Able to build trust with senior technical stakeholders.

  • Demonstrated ability to take complex, layered technologies and distill them into clear, compelling, differentiated narratives - driving adoption.

Other Qualifications:

  • Operationally rigorous: able to drive processes, align cross-functional teams, and deliver outcomes at scale with precision and accountability.

  • Thrives in ambiguity. Demonstrates a growth mindset, deep curiosity, and resourcefulness; not afraid to ask questions, take initiative, and operate independently in a fast-moving environment.


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.CO.Boulder


Primary Location Base Pay Range: $163,000 USD - $244,400 USD


Additional US Location(s) Base Pay Range: $154,800 USD - $275,000 USD

Additional Considerations:

The application deadline for this role is the same as the posting end date stated as below:

08/01/2026


Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.


At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.


Workday logo

About Workday

Sourced by ZipRecruiter

Workday's journey began with a transformative idea generated during a breakfast conversation between its founders in sunny California. What set us apart from the start was our people-centric culture, driven by the core value of prioritizing our employees. At Workday, the happiness, growth, and contributions of every team member are at the heart of who we are. Our collaborative and employee-focused culture is the key ingredient for our business success. We not only care for our people but also for the communities and the environment, all while maintaining profitability. Embrace your uniqueness, as we encourage our Workmates to shine brightly in their authentic selves. Our passion and energy make us distinct, and we are inspired to create a brighter workday for everyone.

Industry

Software development

Company size

10,000+ Employees

Headquarters location

Pleasanton, CA, US

Year founded

2005