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Agent Manager Jobs in Arizona (NOW HIRING)

$78.54K/yr

As a Special Agent in the Major Fraud Unit, an ideal applicant will have at least three years of investigative experience managing a diverse and complex caseload with minimal supervision. Applicants ...

Purchasing Agent

Phoenix, AZ · On-site

$23 - $28/hr

The Purchasing Agent plays a critical role in managing the procurement process to ensure that the organization acquires goods and services at the best possible cost, quality, and delivery terms. This ...

Proficiency in HTML & CSS for email optimization and experience managing databases like SQL or ... Agent Logic: A strong grasp of Large Language Models (LLMs) and emerging agentic design patterns.

Proficiency in HTML & CSS for email optimization and experience managing databases like SQL or ... Agent Logic: A strong grasp of Large Language Models (LLMs) and emerging agentic design patterns.

Proficiency in HTML & CSS for email optimization and experience managing databases like SQL or ... Agent Logic: A strong grasp of Large Language Models (LLMs) and emerging agentic design patterns.

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Agent Manager information

See Arizona salary details

$10

$24

$55

How much do agent manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for agent manager in Arizona is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $28.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agent Manager, and why are they important?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

How does an Agent Manager typically support and guide their team of agents to achieve performance targets?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What does an Agent Manager do?

An Agent Manager is responsible for overseeing and supporting a team of agents, often in industries like insurance, real estate, or customer service. Their duties include recruiting, training, and evaluating agents to ensure they meet performance goals. They also develop strategies to improve productivity, handle escalated issues, and ensure compliance with company policies and industry regulations. Agent Managers often serve as a bridge between agents and upper management, ensuring clear communication and efficient operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

What are the most commonly searched types of Agent jobs in Arizona? The most popular types of Agent jobs in Arizona are:
What are popular job titles related to Agent Manager jobs in Arizona? For Agent Manager jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Agent Manager jobs? Cities in Arizona with the most Agent Manager job openings:
SPECIAL AGENT

$78.54K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 24 days ago


Job description

SPECIAL AGENT
Job No: 516423
Work Type: Full-time
Location: REMOTE OPTIONS, VARIOUS-STATEWIDE
Categories: Law Enforcement/Detective/Corrections/Protective Services
ATTORNEY GENERAL (DEPT OF LAW)
SPECIAL AGENT
ATTORNEY GENERAL (DEPT OF LAW)
Job Location:
Address: PHOENIX, TUCSON AND PRESCOTT
Posting Details:
Salary: $78,540
Grade: 21
Closing Date: CONTINUOUS
Job Summary:
The Arizona Attorney General's Office ("AGO") seeks motivated Special Agents to be assigned to the Criminal Division/Special Investigations Section. Units within the Special Investigations Section supported by Special Agents include Major Fraud, Health Care Fraud, Consumer Fraud, and Financial Crimes. The mission of the special investigations section is to investigate fraud, intercept illicit proceeds, dismantle criminal organizations, recover assets, and protect Arizonans.
A Special Agent will experience a team-oriented atmosphere and a rewarding work environment. The AGO promotes a work-life balance and fosters employee development, ingenuity, and inclusion. Special Agent positions may be eligible for remote work and a flexible work schedule based upon the department's business needs and continual meeting of performance measures.
As a Special Agent, the position will:
1. Conduct interviews of victims, witnesses, investigative leads, and suspects.
2. Properly collect, process, control, and analyze evidence.
3. Prepare clear, concise, grammatically correct, and detailed written reports to document all aspects of the investigation.
4. Communicate regularly and effectively with prosecutors and provide courtroom/Grand Jury testimony as needed.
5. Be able to physically control a suspect and be prepared and able to use deadly force if necessary.
6. Provide support to other AGO employees and perform administrative tasks as needed.
7. Be safety conscious and use proper work methods by following standard police policies and procedures.
8. Maintain proficiency with a firearm and maintain AZPOST peace officer certification.
9. Maintain a professional appearance and demeanor at all times.
Remote Options: This position may be eligible for Remote Work up to two days a week based upon the department's business needs and continual meeting of expected performance measures.
As a Special Agent conducting felony investigations, operational considerations may require you to work varying hours, weekends, holidays, and respond after hours; agents can also be deployed to assist allied agencies in response to a critical incident that falls within the protocols of the National Incident Management System or the State of Arizona Mutual Aid protocols.
Job Duties:
• Conduct investigations (conduct interviews, analyze evidence, write investigative reports, consult with prosecutor).
• Provide support to other AGO activities (support to other investigations, search and seizure warrants, etc.).
• Training (maintain firearms proficiency and AZPOST certification; continuing education).
• Perform administrative tasks (attend staff meetings; complete timecards and status reports; scan and copy documents; organize case files).
Knowledge, Skills & Abilities (KSAs):
• As a Special Agent, the position will be expected to know and understand various Arizona criminal and civil statutes; the Arizona criminal justice system; rules of evidence; and tactics, procedures, and techniques for general investigations, searches, seizures, and arrests.
• As a Special Agent, assigned to the Major Fraud Unit, the position will be expected to know and understand the elements and legal standards of conducting long-term criminal investigations involving fraud, money laundering, racketeering and other white-collar crimes.
• The Special Agent will be familiar with various financial databases that track proceed movements and have the knowledge to conduct analysis of financial statements.
• As a Special Agent, this position must have the skills to communicate effectively with people of various backgrounds and education levels using both verbal and non-verbal communication skills; conduct effective interviews and interrogations; maintain strict compliance with chain-of-custody and evidence control procedures; prepare search/seizure warrant affidavits; safely plan and execute search/seizure warrants; safely make arrests; manage time and resources effectively; work effectively with team members including attorneys, forensic accountants, computer forensics experts, administrative staff, and other investigators; and maintain proficiency with a firearm.
• As a Special Agent, the position will be expected to know and understand various Arizona criminal and civil statutes; the Arizona criminal justice system; rules of evidence; and tactics, procedures, and techniques for general investigations, searches, seizures, and arrests.
• As a Special Agent, the position will be expected to know and understand the elements and legal standards of conducting long-term criminal investigations involving fraud, money laundering, racketeering and other white-collar crimes.
• The Special Agent will be familiar with various financial databases that track proceed movements and have the knowledge to conduct analysis of financial statements.
• As a Special Agent, this position must have the ability to find, collect, preserve, and evaluate information to determine the validity of and relevance to the alleged violation(s). This position must demonstrate initiative, self-motivation, and determination to consistently advance investigations and bring them to a successful conclusion.
Selective Preference(s):
As a Special Agent in the Major Fraud Unit, an ideal applicant will have at least three years of investigative experience managing a diverse and complex caseload with minimal supervision. Applicants should have experience in authoring and executing search warrants and have experience in crime scene management, evidence collection, and the forensic processing of evidence. Applicants must have a strong understanding and working knowledge of Arizona Revised Statutes to investigate fraud, political corruption, conspiracy, money laundering, racketeering, and other white-collar crimes. Applicants must be team driven and able to collaborate with prosecuting attorneys and federal and state agencies.
As a Special Agent in the Organized Retail Theft Unit, an ideal applicant will have proactive investigative experience including, the use of pole-cams, GPS trackers, cell phone ping orders, cell phone extraction and analysist and Title III wiretap affidavit writing experience.
Special Agents in the Elder Abuse Unit will facilitate protecting Arizona seniors from abuse and exploitation through the investigation of Cryptocurrency scams, financial frauds, homicides, and abuse/neglect. Many cases will work side by side with Adult Protective Services, and local and Federal financial task forces. An ideal candidate will possess experience in these areas.
Applicants for this Tobacco Enforcement Unit (TEU) position should possess a thorough understanding of Arizona laws as they pertain to tobacco and vapor product sales. This position requires the ability to work as a team consisting of federal, state, local and school officials, as well as direct supervision of undercover youth volunteers from across the state. The TEU Special Agent is responsible for recruitment and training of the UC volunteers, and must exhibit a strong ability to assess each inspection site for issues of officer safety to ensure the wellbeing of the inspection team. Inspections are conducted in all fifteen (15) Arizona counties and may require extensive travel and occasional overnight stays. An understanding of specialized equipment used in covert operations would be beneficial but not required.
Pre-Employment Requirements:
• Travel is required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically.
• Requires certification by the Arizona Peace Officer Standards and Training Board (A.Z P.O.S.T.). Applicants must be a certified Arizona peace officer in good standing or be eligible to obtain Arizona peace officer certification via the AZPOST waiver process within 90 days of hire date. To be eligible, a person must have previously served as a certified peace officer in Arizona, another state, or federal agency; must have completed basic and advanced training that demonstrates substantial comparability to the Arizona basic course; and must meet all of the minimum qualifications for certification as an Arizona Peace Officer. Refer to https://post.az.gov/certification/waiver-process for more information on the waiver process.
• All peace officer applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted, complete a criminal background check, pass a polygraph test, and complete a medical examination. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be considered.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Attorney General's Office offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Student Loan Assistance
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
• Positions in this classification participate in the Public Safety Personnel Retirement System (PSPRS).
• Please note, enrollment eligibility will become effective after 90 days of employment.
Contact Us:
If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov.
During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at (602) 542-8056 or via e-mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000.
Advertised: 21 Mar 2023 US Mountain Standard Time
Applications close:
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