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Agent Manager Jobs in Columbus, OH (NOW HIRING)

PulteGroup, Inc.

Procurement Agent

Dublin, OH · On-site

This role includes managing supplier relationships, sourcing initiatives and community-specific procurement needs. The Procurement Agent aligns procurement strategies with construction and ...

Pulte Group

Procurement Agent

Dublin, OH

This role includes managing supplier relationships, sourcing initiatives and community-specific procurement needs. The Procurement Agent aligns procurement strategies with construction and ...

Byrider

Collections Agent

Columbus, OH · On-site

$22 - $25/hr

Career growth to Manager or Specialist * Industry-best customer program * 37 years in business * Growing national company Responsibilities for Collections Agent: * Collections, customer service ...

Byrider

Collections Agent

Columbus, OH · On-site

$22 - $25/hr

Career growth to Manager or Specialist * Industry-best customer program * 37 years in business * Growing national company Responsibilities for Collections Agent: * Collections, customer service ...

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See Columbus, OH salary details

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How much do agent manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for agent manager in Columbus, OH is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $29.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agent Manager, and why are they important?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

How does an Agent Manager typically support and guide their team of agents to achieve performance targets?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What does an Agent Manager do?

An Agent Manager is responsible for overseeing and supporting a team of agents, often in industries like insurance, real estate, or customer service. Their duties include recruiting, training, and evaluating agents to ensure they meet performance goals. They also develop strategies to improve productivity, handle escalated issues, and ensure compliance with company policies and industry regulations. Agent Managers often serve as a bridge between agents and upper management, ensuring clear communication and efficient operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

What are the most commonly searched types of Agent jobs in Columbus, OH? The most popular types of Agent jobs in Columbus, OH are:
What are popular job titles related to Agent Manager jobs in Columbus, OH? For Agent Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Agent Manager jobs in Columbus, OH look for? The top searched job categories for Agent Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Agent Manager jobs? Cities near Columbus, OH with the most Agent Manager job openings:
Agent Manager jobs near you
Procurement Agent

Procurement Agent

PulteGroup, Inc.

Dublin, OH • On-site

Full-time

Posted 26 days ago

Job description

Build a Career That Builds Your Future - with PulteGroup!
Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place.
As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.
For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.
Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.
Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact
Job Summary
The Procurement Agent manages procurement and community setup, combining sourcing and operational strategies to ensure efficient and effective execution. This role includes managing supplier relationships, sourcing initiatives and community-specific procurement needs. The Procurement Agent aligns procurement strategies with construction and operational goals while maintaining compliance, process accuracy, and budget efficiencies.
This position requires onsite attendance 5 days per week at our Division Office located in Dublin, Ohio.
Primary Job Responsibilities
  • Manage procurement processes for assigned categories, including sourcing strategy, contract execution, and supplier performance, to ensure alignment with cost, quality, and service goals.
  • Oversee community setup strategy, including category data entry, pricing validation, and procurement policy and procedures required for new communities.
  • Strategize with internal leadership, including construction, sales, and design, to ensure procurement and community-specific needs are met.
  • Lead category management strategies such as cost analysis, negotiation preparation, and implementation of contracts for communities.
  • Facilitate trade partner strategy and communication, to align with cost efficiencies, performance goals and legal requirements.
  • Provide input into and analysis of procurement and community-specific reports to provide actionable insights and ensure operational accuracy.
  • Manage supplier and trade partner relationships to address compliance, risk management, and ongoing performance improvements.
  • Monitor and improve procurement processes, and support initiatives for cost containment, value engineering, and operational efficiency.
  • Supervise and evaluate trade partner performance and inform hiring and termination decisions.
  • Contribute to cross-functional team efforts to resolve procurement and community challenges and drive continuous improvement.
  • Performs other duties as assigned.

Career Level (P2)
Organizational Impact:
  • Works to achieve day-to-day objectives with moderate impact on the area.
  • Works independently on larger, moderately complex projects/assignments.
  • Sets objectives for own area to meet the objectives or goals of projects and assignments.
  • May assist other professionals with tasks and assignments.

Leadership & Talent Management:
  • May provide guidance and assistance to entry level professionals and/or support employees.

Knowledge & Experience:
  • Requires practical knowledge of area typically obtained through advanced education combined with experience.
  • Minimum high school diploma or equivalent (GED) required.
  • Typically requires a University degree or equivalent experience and minimum 2-4 years of prior relevant experience.

Required Skills
  • Proficiency in procurement and community setup systems, logic, and tools, with strong organizational skills to manage multiple priorities.
  • Understanding of category management, supplier relationships, and construction industry practices.
  • Strong interpersonal and communication skills to collaborate with cross-functional teams, suppliers, and trade partners.
  • Analytical mindset to support cost analysis, reporting, and decision-making in procurement and community setup.
  • Ability to adapt to changing priorities, ensuring effective coordination of procurement and community-specific requirements.
  • Problem-solving skills to address procurement and operational challenges and identify areas for improvement.
  • Attention to detail and commitment to maintaining compliance with policies, procedures, and legal requirements.

Required Licensing, Registration and/or Certifications
  • ISCM (Certified Procurement) or equivalent accreditation a plus

Physical Requirements:
Not applicable
PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
This Organization Participates in e-Verify
Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.
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