ZipRecruiter

Log In

1

Agent Manager Jobs in Boston, MA (NOW HIRING)

Cnoinc

Branch Office Administrator

Boston, MA

$21.75 - $22.25/hr

Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic Agent Management & support: maintain agent files, process agent application for ...

Hiscox SA

Product Manager - Agent Experience

Boston, MA · On-site

$140 - $215/hr

Product Manager - Agent Experience**At Hiscox USA, we're on a mission to transform the digital experience for our independent agents and distribution partners. As a **Product Manager (Agent ...

New

Hiscox

Product Manager - Agent Experience

Boston, MA

$140 - $215K/hr

As a Product Manager (Agent Experience) , you will lead the vision, strategy, and execution of the next generation of agent-facing experiences and APIs. Your work will directly influence how agents ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

Engineering Manager, Customer Agent Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational ...

Woburn Hotel Management

Front Desk Agent

Woburn, MA

$22/hr

Front Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests ... Anticipate problems and call management as needed. Job Requirements This role requires good verbal ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site

Engineering Manager, Customer Agent Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational ...

Klaviyo

Engineering Manager, Customer Agent

Boston, MA · On-site +1

Engineering Manager, Customer Agent Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational ...

Husch Blackwell Llp

Patent Agent

Boston, MA · Remote

$100K - $170K/yr

The program manager focuses on the professional development of patents agents and engineers and ... Registered as a Patent Agent before the U.S. Patent and Trademark Office. * Artificial Intelligence ...

NetApp

IP Agent

Waltham, MA · Hybrid

Manage technology and systems for patent portfolio management, including evaluating possible uses ... Experience as a registered Patent Agent or Patent Attorney is acceptable. A law degree is not ...

Husch Blackwell LLP

Patent Agent

Boston, MA · Remote

$100K - $170K/yr

The program manager focuses on the professional development of patents agents and engineers and ... Registered as a Patent Agent after the U.S. Patent and Trademark Office. * Artificial Intelligence ...

New Castle Hotels and Resorts

Front Desk Agent

Woburn, MA · On-site

$15.50 - $19.75/hr

Front Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests ... Anticipate problems and call management as needed. Job Requirements This role requires good verbal ...

New Castle Hotels and Resorts

Front Desk Agent

Woburn, MA · On-site

$22/hr

Front Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests ... Anticipate problems and call management as needed. Job Requirements This role requires good verbal ...

next page

Showing results 1-20

All JobsAgent JobsAgent Manager JobsAgent Manager Jobs in Boston, MA

Agent Manager information

See Boston, MA salary details

$12

$28

$64

How much do agent manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for agent manager in Boston, MA is $28.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $33.17 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.
What are the most commonly searched types of Agent jobs in Boston, MA? The most popular types of Agent jobs in Boston, MA are:
What are popular job titles related to Agent Manager jobs in Boston, MA? For Agent Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Agent Manager jobs in Boston, MA look for? The top searched job categories for Agent Manager jobs in Boston, MA are:
Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Boston, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,912 per year, or $28.8 per hour.

Sales Planning & Area Business Manager

King & Prince Seafood

Gloucester, MA • On-site

$160K - $195K/yr

Full-time

Re-posted 20 days ago

Job description

Be part of something BIG here at Gorton's. With the iconic yellow slicker and a catchy jingle, Gorton's is now reaching more households than ever. As the #1 brand within Frozen Prepared Seafood, we have long been committed to a passion for the consumer and driving growth through innovation. We are looking for equally passionate people to help us fulfill our mission of spreading the goodness of the sea to everyone!
Position Summary: Responsible for leading our sales planning team as well as managing regional business managers. This person will be a key liaison between the field sales team, marketing and operations to ensure strong communication of Gorton's sales and marketing strategies. They will also help manage sales agent partnerships, shape sales strategies, and drive strong execution in the marketplace.
What you'll do:
  • Profit and Volume Growth - shape and lead the strategic direction needed to deliver the company's sales volume and profit objectives by helping to set priorities, aligning resources, identifying growth opportunities, and guiding execution across regions, customers, and sales agents.
  • People Development - lead, coach, and develop members of the sales planning team and regional business manager(s) reporting to you by setting clear expectations, providing regular feedback, building capabilities, and supporting career growth to strengthen individual and team performance.
  • Sales Agent Management - manage senior level sales agent and broker relationships by setting clear expectations, aligning priorities, monitoring performance, providing direction and feedback, and ensuring strong execution of company sales strategies across the marketplace.
  • Position Location: Gorton's Main Office, Gloucester, MA

What you'll need:
  • 10-15 years of successful CPG customer and people management experience
  • Experience working in a corporate headquarter role
  • Can demonstrate they have successfully worked cross functionally within an organization
  • Have experience engaging and motivating sales agents at the senior levels
  • Strong leadership, communication, and presentation skills
  • Experience using third-party syndicated data (Circana/ Nielsen) to build compelling and motivating sales stories
  • Outstanding organizational skills and the ability to effectively manage multiple priorities
  • Assertive self-starter with ability to work under pressure and meet tight deadlines
  • Ability to recognize business building opportunities and design creative programs to capture them
  • Minimum of a bachelor's degree education
  • Willingness to travel up to 30%

Gorton's offers excellent growth potential along with attractive benefits and compensation package.
Pay Range: $160,000 - $195,000/Annual
Candidates must have permanent U.S. work authorization.
Gorton's is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply