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Account Representative Jobs in Indiana (NOW HIRING)

Join our Team We are looking for a compassionate, caring and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence. Benefits: We pride ourselves ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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Precision Tools Service, Inc. a globally recognized leader in the automotive and machine tools industries has an immediate need for an Account Representative in our Columbus, Indiana office. Our ...

Join Our Team We are looking for a compassionate, caring, and dedicated Patient Account Representative I to join our team and help us continue our tradition of excellence. Benefits We pride ourselves ...

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Account Representative information

See Indiana salary details

$24.7K

$53.7K

$87.5K

How much do account representative jobs pay per year?

As of Jun 15, 2026, the average yearly pay for account representative in Indiana is $53,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $67,100.00 per year, depending on experience, location, and employer.

What are Account Representatives?

Account Representatives are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing customer needs, and ensuring customer satisfaction. Their duties often include handling client inquiries, processing orders, resolving issues, and maintaining strong relationships to encourage repeat business. Account Representatives typically work in industries like sales, finance, insurance, and customer service, helping to grow the company’s client base and revenue.

What Is an Account Representative?

An account representative manages customer accounts and attracts new clients for a company. Your job as an account representative is to provide stellar customer service, help resolve issues for existing clients, perform market research, identify new leads, build relationships with new clients, and collaborate with the marketing department to achieve sales goals. If you want a career as an account representative, you need significant sales experience in your company or industry. A bachelor’s degree in business or marketing can help you advance your career.

What are the key skills and qualifications needed to thrive as an Account Representative, and why are they important?

To thrive as an Account Representative, you need strong communication, sales acumen, and relationship-building skills, typically supported by a bachelor’s degree in business or a related field. Proficiency with CRM software (like Salesforce), Microsoft Office Suite, and sometimes industry-specific platforms is commonly required. Exceptional organizational skills, problem-solving abilities, and a customer-focused attitude set top performers apart. These skills are crucial for effectively managing client accounts, meeting sales targets, and ensuring client satisfaction in a competitive market.

How do Account Representatives typically collaborate with other teams to achieve client satisfaction?

Account Representatives work closely with internal departments such as sales, customer service, and product teams to address client needs and resolve issues efficiently. Regular communication and coordination are essential, as Account Representatives often relay client feedback and requirements to ensure products and services meet expectations. This collaborative approach helps build strong client relationships and contributes to overall customer satisfaction. Being proactive and organized in cross-functional teamwork is a key part of success in this role.

What is the difference between Account Representative vs Customer Service Representative?

AspectAccount RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; sometimes a bachelor's degree; sales or industry-specific certificationsHigh school diploma; customer service training often preferred
Work EnvironmentOffice setting; client meetings; sales-focusedCall centers; retail; office; support-focused
Employer & Industry UsageSales, finance, insurance, manufacturingRetail, telecommunications, hospitality, service industries
Common Search & Comparison IntentUnderstanding sales roles, client managementCustomer support, issue resolution

While both roles involve interacting with clients, an Account Representative primarily focuses on managing client accounts, sales, and building relationships to grow business. In contrast, a Customer Service Representative handles customer inquiries, resolves issues, and provides support. The roles often overlap in communication skills but differ in their core responsibilities and work environments.

What are the most commonly searched types of Account Representative jobs in Indiana? The most popular types of Account Representative jobs in Indiana are:
What are popular job titles related to Account Representative jobs in Indiana? For Account Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Account Representative jobs in Indiana look for? The top searched job categories for Account Representative jobs in Indiana are:
What cities in Indiana are hiring for Account Representative jobs? Cities in Indiana with the most Account Representative job openings:

MDU Account Representative

MAINSTREAM FIBER NETWORKS LLC

Nashville, IN • On-site

$55K - $65K/yr

Full-time

Posted 19 days ago


Job description

Summary

The MDU (Multi-Dwelling Unit) Account Representative supports the growth of Mainstream Fiber’s MDU business by identifying new opportunities, building relationships with property owners and managers, and assisting with sales development efforts across apartment communities, HOAs, and residential developments. This role will help promote Mainstream’s fiber internet solutions, support outreach and follow-up, assist with proposal coordination, and collaborate with internal teams to move opportunities through the pipeline from initial conversation to project handoff.


Role and Responsibilities
  • Develop and maintain relationships with property managers, owners, developers, HOA contacts, and other key decision-makers within the MDU market.
  • Research and identify new business opportunities within assigned markets, including apartments, multi-dwelling properties, HOAs, senior living communities, and residential developments.
  • Present and promote Mainstream Fiber Networks’ products and services to prospective property partners, with support from MDU leadership as needed.
  • Partner with internal teams, including engineering, construction, marketing, project management, legal, and sales, to support a smooth handoff from opportunity to project planning, installation, and activation.
  • Provide professional and timely support to property contacts, including existing accounts, helping address questions, concerns, and follow-up needs.
  • Prepare and deliver regular sales reports, forecasts, and updates to management, including reporting on outreach activity, pipeline status, property opportunities, and progress toward assigned goals.
  • Conduct site visits and presentations to educate property management and residents about the benefits of Fiber optic internet.
  • Negotiate and close sales agreements, ensuring terms are favorable and aligned with company goals.
  • Monitor market trends and competitor activities to stay informed and identify potential growth opportunities.
  • Participate in industry events, trade shows, and networking opportunities to expand business contacts and generate leads.
  • Complete additional tasks as assigned.

ADDITIONAL Role and Responsibilities
  • Support outreach efforts through phone calls, emails, in-person visits, follow-up communication, and CRM activity tracking.
  • Support proposal development, agreement follow-up, and coordination of sales opportunities to help move properties through the pipeline.
  • Maintain accurate property records, contact information, activity notes, next steps, and pipeline updates in company systems.
Qualifications and Education Requirements
  • High school diploma or equivalent required; associate or bachelor’s degree in business, Marketing, Communications, Real Estate, or a related field preferred.
  • 1–3 years of experience in sales, customer service, account management, business development, real estate, property management, telecommunications, or a related relationship-based role preferred.
  • Proven track record of meeting or exceeding sales targets and quotas.
  • Strong understanding of the MDU market and experience working with property managers and owners.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Proficiency in Microsoft Office Suite and CRM software.

additional qualifications
  • Experience with prospecting, customer outreach, relationship-building, or managing follow-up with clients or business contacts.
  • Ability to communicate professionally with property managers, owners, developers, HOA representatives, residents, and internal team members.
  • Strong organizational skills with the ability to manage multiple follow-ups, property opportunities, and priorities at one time.
  • Comfortable making phone calls, sending professional emails, conducting in-person visits, and assisting with presentations or property meetings.

PREFERRED SKILLS

  • Experience with Fiber optic internet services or other high-speed internet solutions.
  • Familiarity with the telecommunications industry and its regulatory environment.
  • Strong problem-solving and analytical skills.
  • Ability to manage multiple projects and priorities simultaneously.
  • Willingness to travel as needed to meet with clients and attend industry events.
  • Demonstrated ability to build and maintain long-term client relationships.


Additional Notes

  • Position will require occasional travel


Mainstream Fiber Networks reserves the right to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise.