Technical Support Representative
$16 - $18/hr
Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as
Technical Support Representative
$16 - $18/hr
Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as
Fintech Customer Support Representative
Bloomington, IN · Remote
$15.75 - $20/hr
NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work,
Fintech Customer Support Representative
Bloomington, IN · Remote
$15.75 - $20/hr
NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work,
$16.50 - $21.25/hr
NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work,
$16.50 - $21.25/hr
NEW: RAM requirement REDUCED to just 8GB! Easier to qualify! Earn revenue from day one. Certification is now paid! If you have worked in customer services and looking for flexible and varied work,
NCW is currently seeking a Field Support Representative to champion our growing labor force nationally. In this role, you can expect to be a liaison between our field client contacts and our field
Quick apply
NCW is currently seeking a Field Support Representative to champion our growing labor force nationally. In this role, you can expect to be a liaison between our field client contacts and our field
Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Shawn Higgins - State Farm Agent, you will generate the kind of
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Agent Services Representative
Zionsville, IN · Remote
$50K/yr
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Agent Services Representative
Zionsville, IN · Remote
$50K/yr
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Agent Services Representative
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Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Agent Services Representative
Zionsville, IN · On-site +1
$50K/yr
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Job Title Customer Service Representative - State Farm Agent Team Member with Amanda Procenti - State Farm Agent As a Customer Service Representative - State Farm Agent Team Member with Amanda
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Customer Service Representative - State Farm Agent Team Member Chad Mabry - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance
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Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Agent Services Representative
Zionsville, IN · On-site +1
$60K/yr
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Agent Services Representative
Zionsville, IN · On-site +1
$60K/yr
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability
Benefits: * License reimbursement * 401(k) matching * Bonus based on performance * Competitive salary * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Training &
Quick apply
Benefits: * License reimbursement * 401(k) matching * Bonus based on performance * Competitive salary * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Training &
Benefits: * License Reimbursement * Simple IRA * Bonus based on performance * Competitive salary * Flexible schedule * Opportunity for advancement * Paid time off * Training & development With 32
Quick apply
Benefits: * License Reimbursement * Simple IRA * Bonus based on performance * Competitive salary * Flexible schedule * Opportunity for advancement * Paid time off * Training & development With 32
Customer Relations Representative - State Farm Agent Team Member As a Customer Relations Representative - State Farm Agent Team Member with Kyle Barone - State Farm Agent, you will generate the kind
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Weekend Agent Support Representative information
What is the difference between Weekend Agent Support Representative vs Customer Service Associate?
| Aspect | Weekend Agent Support Representative | Customer Service Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require basic technical skills | High school diploma or equivalent; customer service experience often preferred |
| Work Environment | Call centers, remote support, or in-office settings, primarily during weekends | Retail stores, call centers, or office settings, with varied shifts including weekends |
| Industry Usage | Telecommunications, tech support, retail, and service industries | Retail, hospitality, telecom, and service sectors |
| Search & Comparison Intent | Focuses on weekend-specific support roles with technical or customer service duties | General customer service roles across various industries, including weekends |
The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.
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What are popular job titles related to Weekend Agent Support Representative jobs in Indiana? For Weekend Agent Support Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Weekend Agent Support Representative jobs in Indiana look for? The top searched job categories for Weekend Agent Support Representative jobs in Indiana are:
What cities in Indiana are hiring for Weekend Agent Support Representative jobs? Cities in Indiana with the most Weekend Agent Support Representative job openings:
Surf Internet rating
7.6
Based on 8 frontline employees who took The Breakroom Quiz
28th of 78 rated telecommunications companies
Job description
Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer’s internet issue as well as programming and troubleshooting Surf’s managed routers. They are also responsible for scheduling service appointments when a technician visit is required.
Reports to: Technical Support Manager
Job Status: Non-Exempt
Responsibilities:
Educate customers about our services and how they function using simple, easy to understand language.
Interact with customers in a friendly, professional and patient manner.
Deliver excellent customer service by providing technical support for the following services provided by Surf Internet.
Fixed wireless and fiber internet connections
Whole-home managed Wifi
Phone services
TV services
Schedule service call appointments as needed to resolve customer issues with the services listed above.
Document all customer interactions thoroughly using our ticketing system.
Respond in a timely manner to technical support requests using the phone and live chat support methods.
Escalate suspected infrastructure issues to the network operations team.
High School Education or equivalent required
Familiarity with basic networking including
Static IP reservations
Basic router function and configuration
Public and private IP assignments
Physical ethernet and fiber connections
Ability to read graphical monitoring reports and do basic data analysis to assist in troubleshooting.
Familiarity with basics of RF technology including
Local Wifi broadcasting
Interference mitigation
Channel bandwidth and RF frequencies
RF behavior
Familiarity with internet speed, latency, and jitter.
Ability to work weekends required
Ability to work well with people under stress
Able to be on the phone for long periods of time
Ability to follow basic troubleshooting processes consistently
Ability to juggle several projects or items at one time
Flexible schedule preferred
Familiarity with Microsoft Windows, Mac OSX, iOS, Android and other operating systems
Ability to generate and read error logs and reports.
About Surf Internet
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
51 - 200 Employees
Headquarters location
Elkhart, IN, US
Year founded
1999