Marion, IN, Hybrid (2 Office / 3 Remote) Categories: Business/Accounting/Finance Job Title: Account Representative for Special Programs Reporting Relationship: Account Coordinator for Special ...
Marion, IN, Hybrid (2 Office / 3 Remote) Categories: Business/Accounting/Finance Job Title: Account Representative for Special Programs Reporting Relationship: Account Coordinator for Special ...
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Remote Account Representative information
See Indiana salary details
$24.7K - $30.5K
10% of jobs
$30.5K - $36.2K
9% of jobs
$38.6K is the 25th percentile. Wages below this are outliers.
$36.2K - $41.9K
16% of jobs
$41.9K - $47.6K
13% of jobs
The median wage is $49.5K / yr.
$47.6K - $53.3K
10% of jobs
$53.3K - $59K
7% of jobs
$59K - $64.7K
11% of jobs
$65K is the 75th percentile. Wages above this are outliers.
$64.7K - $70.4K
11% of jobs
$70.4K - $76.1K
10% of jobs
$76.1K - $81.8K
2% of jobs
$81.8K - $87.5K
3% of jobs
$24.7K
$53.7K
$87.5K
How much do remote account representative jobs pay per year?
What is a Remote Account Representative job?
A Remote Account Representative is responsible for managing client accounts, building relationships, and ensuring customer satisfaction—all while working remotely. They handle customer inquiries, process orders, and provide support to meet sales and retention goals. Strong communication and organizational skills are essential for success in this role. Depending on the company, they may also be responsible for cold calling, upselling, or troubleshooting client issues.
What are the key skills and qualifications needed to thrive in the Remote Account Representative position, and why are they important?
To thrive as a Remote Account Representative, you need strong communication skills, customer relationship management abilities, and experience in sales or account management, usually supported by a high school diploma or higher. Familiarity with CRM software such as Salesforce, proficiency in virtual meeting tools, and basic data entry are commonly required. Excellent time management, self-motivation, and problem-solving skills help individuals stand out in this remote setting. These competencies ensure effective client engagement, efficient workflow management, and the ability to meet or exceed targets from a remote environment.
What are some common challenges faced by Remote Account Representatives, and how can these be overcome?
One common challenge for Remote Account Representatives is maintaining clear and consistent communication with clients and team members due to the virtual nature of the role. It can also be difficult to stay organized and motivated without direct in-person supervision or support. To overcome these challenges, it’s important to establish a routine, use digital collaboration tools effectively, and proactively schedule check-ins with clients and colleagues. Successful representatives often leverage CRM systems to track interactions and set reminders for follow-ups, ensuring they can deliver excellent customer service and meet sales goals.

Full-time
Posted 12 days ago
Indiana Wesleyan University rating
8.6
Based on 14 frontline employees who took The Breakroom Quiz
54th of 560 rated colleges and universities
Job description
Job no: 495138
Work type: Hourly (Full Time)
Location: Marion, IN, Hybrid (2 Office / 3 Remote)
Categories: Business/Accounting/Finance
Job Title: Account Representative for Special Programs
Reporting Relationship: Account Coordinator for Special Programs
Unit: National & Global
Department: Student Account Services - IWU National & Global
Campus Location: NGM Building, Marion, IN (This position is 2 days onsite Marion, IN and 3 days remote hybrid schedule.)
Summary of Position: The account representative for special programs will assist the Account Coordinator in all aspects of serving students who have applied to or enrolled in special programs, including processing class starts, reviewing payment reports, and managing account balances.
Duties and Responsibilities
- Guide international students through the class start process, providing practical assistance as necessary
- Calculate and communicate final balances prior to graduation for students in special programs
- Evaluate reports for third-party payments according to established guidelines
- Communicate with international students regularly via phone, Salesforce, and Teams
- Evaluate account status for students in special programs and implement past due procedures as needed
- Serve student needs during residencies either virtually or in-person
- Other duties as assigned by Coordinator or other management
Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
- Associates degree required or work equivalent
Experience
- Bookkeeping desired
Required Skills
- Ability to work accurately with attention to detail and numbers
- Analytical thinking skills
- Ability to handle and prioritize multiple tasks
- Excellent interpersonal skills relating effectively with staff, students, and other departments
- Computer skills, primarily with Excel and web based programs
IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 13 Jul 2026 Eastern Daylight Time
Applications close: 16 Aug 2026 Eastern Daylight Time
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About Indiana Wesleyan University
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
501 - 1,000 Employees
Headquarters location
Marion, IN, US
Year founded
1920