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Remote Comcast Billing Representative Jobs in Indiana

Beacon Health System

Billing Specialist (Remote)

Granger, IN · On-site +1

$17.25 - $23.25/hr

The Billing Specialist Representative is responsible for securing timely and accurate reimbursement by resolving billing issues with commercial and government payers. This role requires strong ...

Becton, Dickinson and Company

$13.50 - $18.25/hr

S.A. remote. Role Summary The Associate Service Sales Representative is an entrylevel sales role ... This role is at the forefront of customer billable (time & materials) interactions, working to ...

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Remote Comcast Billing Representative information

What skills and qualifications are needed to thrive as a remote Comcast billing representative?

To thrive as a Remote Comcast Billing Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM systems, billing software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for resolving customer inquiries and handling billing concerns. These skills and qualifications ensure accurate billing support, high customer satisfaction, and efficient issue resolution in a remote work environment.

What is the difference between Remote Comcast Billing Representative vs Remote Verizon Customer Service Representative?

AspectRemote Comcast Billing RepresentativeRemote Verizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageTelecommunications, cable servicesTelecommunications, wireless and internet services
Common Search IntentCustomer billing, account managementCustomer support, billing inquiries

Both roles involve remote customer service within the telecommunications industry, focusing on billing and account support. The main difference lies in the specific company and services provided: Comcast primarily handles cable and internet billing, while Verizon covers wireless, internet, and other telecom services. Skills and credentials are similar, making these roles comparable for job seekers interested in remote telecom customer support positions.

What are common challenges faced by remote Comcast billing representatives, and how can they be managed effectively?

Remote Comcast Billing Representatives often encounter challenges such as managing high call volumes, addressing complex billing disputes, and maintaining clear communication with customers without face-to-face interaction. To manage these effectively, it's important to stay organized, make use of available digital resources, and follow established escalation procedures for difficult cases. Regular training sessions and team huddles also help representatives stay updated on policy changes and share best practices, fostering a supportive remote work environment.

What is a remote Comcast billing representative?

Remote Comcast Billing Representatives are customer service professionals who work from home to assist Comcast customers with billing inquiries, payment processing, and account management. Their responsibilities include resolving billing issues, explaining charges, setting up payment arrangements, and answering questions related to customer accounts. They use phone, chat, or email to provide support and must be familiar with Comcast’s billing systems and policies. Working remotely allows them to provide these services from virtually any location with a reliable internet connection.
What are popular job titles related to Remote Comcast Billing Representative jobs in Indiana? For Remote Comcast Billing Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Comcast Billing Representative jobs in Indiana look for? The top searched job categories for Remote Comcast Billing Representative jobs in Indiana are:
What cities in Indiana are hiring for Remote Comcast Billing Representative jobs? Cities in Indiana with the most Remote Comcast Billing Representative job openings:
Remote Comcast Billing Representative jobs near you

Patient Billing Representative

Five Star Solutions

Evansville, IN • Remote

$14/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Join us as a Patient Billing Specialist, where you'll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Qualifications
  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.
Essential Functions

These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.

Patient Payment & Account Support

  • Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
  • Create, update, and maintain payment plans following established guidelines.
  • Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support

  • Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
  • Verify, audit, and update insurance information for completeness and accuracy.
  • Add or update insurance data within the EMR and resubmit pending or corrected claims.
  • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
  • Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education

  • Research account history to determine the root cause of billing or payment concerns.
  • Recommend appropriate resolutions and next steps in alignment with Privia policies.
  • Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization

  • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
  • Navigate multiple systems simultaneously while assisting patients.
  • Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning

  • Maintain schedule adherence and consistent availability during assigned hours.
  • Complete all required Privia and client-mandated training.
  • Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct

  • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
  • Demonstrate professionalism, accountability, and patient-centered service in all interactions.
Requirements
  • Strong verbal and written communication skills.
  • Analytical problem-solving abilities and high attention to detail.
  • Solid understanding of healthcare billing and insurance concepts.
  • Ability to clearly explain complex billing information in patient-friendly language.
  • Comfort working across multiple systems and tools simultaneously.
  • Organized, self-motivated, and collaborative approach to work.
Pay and Benefits

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 8:00am-8:00pm (EST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

$14 - $14 an hour

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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