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Remote Comcast Billing Representative Jobs in Indiana

Beacon Health System

Billing Specialist (Remote)

Granger, IN · On-site +1

$17.25 - $23.25/hr

The Billing Specialist Representative is responsible for securing timely and accurate reimbursement by resolving billing issues with commercial and government payers. This role requires strong ...

Becton, Dickinson and Company

$13.50 - $18.25/hr

S.A. remote. Role Summary The Associate Service Sales Representative is an entrylevel sales role ... This role is at the forefront of customer billable (time & materials) interactions, working to ...

Ourhrconnect

Premium Coordinator (Remote)

Fort Wayne, IN · On-site +1

$31.50 - $40.74/hr

... auditing, billing, claims, membership, or finance. * 2-3 years of experience in insurance ... Please note that this range represents the pay range for this and other positions that fall into ...

Ourhrconnect

Premium Coordinator (Remote)

Indianapolis, IN · On-site +1

$31.50 - $40.74/hr

... auditing, billing, claims, membership, or finance. * 2-3 years of experience in insurance ... Please note that this range represents the pay range for this and other positions that fall into ...

ABB

Protection and Control Engineer

Evansville, IN · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

Jobot

Construction Law Attorney

Evansville, IN · On-site +1

$100K - $175K/yr

We represent contractors, developers, architects, and other construction professionals in a wide ... Obtainable billable requirement (1500) * Employer paid insurance premium at 75% for the employee

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Remote Comcast Billing Representative information

What skills and qualifications are needed to thrive as a remote Comcast billing representative?

To thrive as a Remote Comcast Billing Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM systems, billing software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for resolving customer inquiries and handling billing concerns. These skills and qualifications ensure accurate billing support, high customer satisfaction, and efficient issue resolution in a remote work environment.

What is the difference between Remote Comcast Billing Representative vs Remote Verizon Customer Service Representative?

AspectRemote Comcast Billing RepresentativeRemote Verizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageTelecommunications, cable servicesTelecommunications, wireless and internet services
Common Search IntentCustomer billing, account managementCustomer support, billing inquiries

Both roles involve remote customer service within the telecommunications industry, focusing on billing and account support. The main difference lies in the specific company and services provided: Comcast primarily handles cable and internet billing, while Verizon covers wireless, internet, and other telecom services. Skills and credentials are similar, making these roles comparable for job seekers interested in remote telecom customer support positions.

What are common challenges faced by remote Comcast billing representatives, and how can they be managed effectively?

Remote Comcast Billing Representatives often encounter challenges such as managing high call volumes, addressing complex billing disputes, and maintaining clear communication with customers without face-to-face interaction. To manage these effectively, it's important to stay organized, make use of available digital resources, and follow established escalation procedures for difficult cases. Regular training sessions and team huddles also help representatives stay updated on policy changes and share best practices, fostering a supportive remote work environment.

What is a remote Comcast billing representative?

Remote Comcast Billing Representatives are customer service professionals who work from home to assist Comcast customers with billing inquiries, payment processing, and account management. Their responsibilities include resolving billing issues, explaining charges, setting up payment arrangements, and answering questions related to customer accounts. They use phone, chat, or email to provide support and must be familiar with Comcast’s billing systems and policies. Working remotely allows them to provide these services from virtually any location with a reliable internet connection.
What are popular job titles related to Remote Comcast Billing Representative jobs in Indiana? For Remote Comcast Billing Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Comcast Billing Representative jobs in Indiana look for? The top searched job categories for Remote Comcast Billing Representative jobs in Indiana are:
What cities in Indiana are hiring for Remote Comcast Billing Representative jobs? Cities in Indiana with the most Remote Comcast Billing Representative job openings:
Remote Comcast Billing Representative jobs near you

Enrollment/Billing Representative - Whitestown, Indiana

Cigna

Whitestown, IN • On-site, Remote

$17.50 - $22.50/hr

Full-time

Posted 7 days ago

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers

Job description

  • Please note: This is mainly a remote/work at home position but the candidate selected must be within driving distance to Whitestown, Indiana as it will require several days in office per quarter to be on-site in the Whitestown, Indiana office.
  • The schedule is Monday - Friday, 8:00am - 4:30pm EST.

ESSENTIAL FUNCTIONS
  • Prepare and review claims to ensure billing accuracy according to payor requirements, including but not limited to codes, modifiers, pricing, dates and authorizations.
  • Pursue collection activities to obtain reimbursement from payors and/or patients.
  • Contact payors to request overrides, retro authorizations, additional documentation, window extensions, etc. to ensure invoice has necessary elements for reimbursement or to work a rejected claim (denial).
  • Make 10-20 outbound calls daily, as needed.
  • Frequent follow up with payers and/or patients on outstanding accounts.
  • Respond to billing inquiries and questions relating to patient accounts.
  • Frequently use phone/email/portal communications with patients and payors.

QUALIFICATIONS
  • Must be local to Whitestown, Indiana & willing and able to come onsite as needed for training and meetings
  • Must be able to work an 8 hour shift Monday - Friday from 8:00am - 4:30pm EST
  • High school diploma or GED required
  • Customer service experience; healthcare/insurance/pharmacy industry preferred
  • Patient billing and collections experience preferred
  • Rx Home, CSP, Blue Zone experience a plus
  • PC Skills including Microsoft Outlook, Excel, Word and Teams
  • Strong written & verbal communication skills
  • Detail oriented and strong organizational skills
  • Self-starter and team player; willingness to learn
  • Focus on quality and service
  • Demonstrated ability to meet multiple deadlines and manage a heavy workload
  • Integrity to handle sensitive or confidential information is critical

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What Cigna Healthcare employees say

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

Social media

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