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Comcast Billing Representative Jobs (NOW HIRING)

Comcast

Payment Services Representative

Sandy, UT

$15.25 - $20.75/hr

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential ... billing cycles, processes, and prorates to ensure that customers understand their statements ...

Atria Group LLC

QA Testers

Irving, TX

$500/day

We represent only high caliber technical professionals who have committed to making a change ... A) Telecom industry background B) experience working on some sort of billing or customer service ...

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How much do comcast billing representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for comcast billing representative in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Comcast Billing Representative position, and why are they important?

To thrive as a Comcast Billing Representative, you need strong analytical abilities, attention to detail, and experience with customer account management, often supported by a high school diploma or equivalent. Familiarity with billing software, CRM platforms, and basic office applications is typically required to efficiently handle billing inquiries and adjustments. Excellent communication, patience, and problem-solving skills help representatives resolve customer concerns and deliver positive experiences. These competencies are essential for accurately managing accounts, maintaining customer satisfaction, and upholding the company's reputation.

What are the typical daily responsibilities of a Comcast Billing Representative?

As a Comcast Billing Representative, your days typically involve responding to customer inquiries about billing issues, reviewing and troubleshooting account discrepancies, processing payments or adjustments, and explaining charges or policies. You'll use specialized billing and customer management systems to update records and resolve disputes quickly and accurately. The role often requires regular collaboration with technical support, sales, and other service teams to ensure seamless customer service. This position provides a structured environment with both individual and team-based performance goals, allowing you to develop communication, technical, and problem-solving skills that are valuable for future advancement within the company.

What is a Comcast Billing Representative job?

A Comcast Billing Representative is responsible for assisting customers with billing inquiries, payments, and account-related concerns. They help resolve billing discrepancies, explain charges, and provide support for payment options. The role involves handling customer interactions via phone, chat, or other communication channels while ensuring a positive customer experience. Strong problem-solving and communication skills are essential for success in this position.

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Comcast Billing Representative jobs near you
Infographic showing various Comcast Billing Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,166 per year, or $20.3 per hour.
Telecom Billing Specialist

Telecom Billing Specialist

Artech Information System LLC

Centennial, CO

$19.75 - $26.75/hr

Full-time

Posted 23 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Summary:

This positions will assist with Order Management and Customer Billing. This will include managing customer account set up in compliance with contract terms and conditions for accuracy, processing of orders in a timely and accurate method. This position will interface with multiple operational groups across Comcast Business and outside clients to obtain and secure accurate data for billing and customer service requests. The ideal candidate will have an understanding of advanced voice technology and operational issues related to billing issues.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Process billing set-up for customers accurately and timely for invoice runs.
  • Adjust billing parameters as needed in case of contract changes
  • Research and resolve customer disputes
  • Accurately processing of sales tax, fees, and other miscellaneous charges Process, track and maintain account records accurately.
  • Ability to communicate to high level customer representatives billing details
  • Research and resolve complex customer escalations.
  • Prepare Billing Reconciliations and Root Cause Analysis
  • Meets or exceeds departmental key performance indicators.
  • Professionally interact and engage multiple operational groups across Comcast and outside clients.
  • Represent Comcast in a professional and positive manner in all facets.
  • Ability to work mandatory overtime.
  • Must be able to work all shifts as scheduled, including evenings, weekends and holidays.
  • Punctual, regular, and consistent attendance.
  • Performs other duties as assigned.


Qualifications

QUALIFICATIONS:

Preferred QUALIFICATIONS:

  • Working knowledge of Accounting Principles
  • Telecommunication Billing Experience
Additional Information

For more information, Please contact

Pankhuri Razada

Associate Recruiter

Artech information Systems LLC

360 Mt. Kemble Avenue, Suite 2000  Morristown, NJ 07960

973.967.3384

[email protected] om

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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