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Comcast Billing Representative Jobs (NOW HIRING)

Campaign Manager

New York, NY ยท On-site

$62K/yr

Ampersand represents 118M multiscreen households and over 75% of addressable households in the U.S ... Ampersand is owned by Comcast Corporation, Charter Communications, Inc. and Cox Communications. For ...

Ampersand represents 118M multiscreen households and over 75% of addressable households in the U.S ... Ampersand is owned by Comcast Corporation, Charter Communications, Inc. and Cox Communications.For ...

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Comcast Billing Representative information

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How much do comcast billing representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for comcast billing representative in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Comcast Billing Representative position, and why are they important?

To thrive as a Comcast Billing Representative, you need strong analytical abilities, attention to detail, and experience with customer account management, often supported by a high school diploma or equivalent. Familiarity with billing software, CRM platforms, and basic office applications is typically required to efficiently handle billing inquiries and adjustments. Excellent communication, patience, and problem-solving skills help representatives resolve customer concerns and deliver positive experiences. These competencies are essential for accurately managing accounts, maintaining customer satisfaction, and upholding the company's reputation.

What are the typical daily responsibilities of a Comcast Billing Representative?

As a Comcast Billing Representative, your days typically involve responding to customer inquiries about billing issues, reviewing and troubleshooting account discrepancies, processing payments or adjustments, and explaining charges or policies. You'll use specialized billing and customer management systems to update records and resolve disputes quickly and accurately. The role often requires regular collaboration with technical support, sales, and other service teams to ensure seamless customer service. This position provides a structured environment with both individual and team-based performance goals, allowing you to develop communication, technical, and problem-solving skills that are valuable for future advancement within the company.

What is a Comcast Billing Representative job?

A Comcast Billing Representative is responsible for assisting customers with billing inquiries, payments, and account-related concerns. They help resolve billing discrepancies, explain charges, and provide support for payment options. The role involves handling customer interactions via phone, chat, or other communication channels while ensuring a positive customer experience. Strong problem-solving and communication skills are essential for success in this position.

More about Comcast Billing Representative jobs
What are the most commonly searched types of Comcast Billing Representative jobs? The most popular types of Comcast Billing Representative jobs are:
What job categories do people searching Comcast Billing Representative jobs look for? The top searched job categories for Comcast Billing Representative jobs are:
Infographic showing various Comcast Billing Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,166 per year, or $20.3 per hour.
Campaign Manager

Campaign Manager

Ampersand

New York, NY โ€ข On-site

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Ampersand is Moving TV Forward ยฎ. As the industry's largest source of combined multiscreen TV inventory and viewership insights, we are changing the way TV is bought and measured. Powered by industry leading aggregated data insights, and with a commitment to protecting personal information, Ampersand gives advertisers true audience first planning, scale in execution, and advanced measurement of their TV investments. Ampersand represents 118M multiscreen households and over 75% of addressable households in the U.S. (63M households). Whether a local or national advertiser, we help clients reach their unique target audience and deliver their stories - anytime, anywhere and on whatever device. Ampersand is owned by Comcast Corporation, Charter Communications, Inc. and Cox Communications. For more information, please visit Ampersand at www.ampersand.tv
WHAT YOU'LL BE DOING:
Responsible for supporting Sales teams in campaign management, trafficking, and ad operations support for Ampersand's audience-based TV & digital offerings. Critical functions include successful implementation and launch of campaigns, as well as processing and maintaining online orders to meet client KPI's and revenue goals.
HOW YOU'LL BE CONTRIBUTING:
  • Act as primary service contact post-sale for all requests related to media campaigns
  • Work closely with Agency Customers, Affiliate Clients, Account Managers, & Sales to ensure campaigns are running as ordered
  • Review, validate, & book insertion orders (IO)
  • Create (local only) & monitor (all areas) delivery of schedules
  • Resolve invoice credits and discrepancies in accordance with policies
  • Handle all makegood and under delivery requests
  • Ensure vendor has necessary creative materials
  • Reporting on pre log and post log (local only)
  • Make suggestions on order optimization to sales team (local, national only)
  • Enter all delivery information for monthly billing (digital, national only)

WHAT YOU'LL BRING TO THE TABLE:
  • Accuracy, excellent organizational skills, and ability to problem solve are essential
  • Must be detail oriented and be able to prioritize effectively to meet strict deadlines
  • Excellent written/oral communication skills required
  • Previous experience working in a professional office-setting preferred
  • Must be proficient in Microsoft Applications

OUR VALUES:
  • Trust
  • Simplicity
  • Bravery
  • Inclusivity or Belonging
  • Growth
  • Balance

WHAT WE HAVE TO OFFER:
  • Competitive salary
  • Open company culture where you have the headroom to grow and legroom to run
  • Opportunity to join a company revolutionizing the Advertising Technology industry
  • Trustworthy, hardworking colleagues
  • Opportunities to learn and grow
  • Management, Sales, Executive Presence, Operations trainings; just to name a few!
  • Comprehensive Medical, Dental, and Vision coverage
  • Generous Time Off
  • Work/Life balance
  • 401k and Company matching
  • Commuting benefits
  • Other perks

Salary Range Disclaimer
The base salary range below represents the low and high end of the Ampersand salary range for this position in New York, New York. Please note that the salary range provided is a good faith estimate on the applicable range. Actual salaries will vary depending on factors including, but not limited to, experience and performance.
The range listed is just one component of Ampersand's total rewards package for employees. Other rewards may include discretionary annual bonuses and / or overtime, commission, etc., as well as competitive benefits including PTO, medical & dental & vision benefits, 401K with employer match, short & long-term disability, basic life insurance, tuition reimbursement, pre-tax commuter benefits & flexible spending accounts.
Salary Range Transparency
This role has a NYC Metro Area base salary of $62,000 and a discretionary annual bonus.
Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We are an equal opportunity employer committed to belonging, equity and diversity. If you need a reasonable accommodation to assist during the interview process, please contact a member of the Ampersand Recruiting team. In your message, please include a description of the specific accommodation you are requesting and the requisition number of the position for which you are applying.
PHISHING SCAM WARNING: Ampersand is aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please note that Ampersand only uses company email addresses, which contain "@ampersand.tv," to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at Ampersand, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you've been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website to learn how to report it. Learn more about our Careers Privacy Policy.
Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We are an equal opportunity employer committed to belonging, equity and diversity.