Data Entry Customer Representative

Talkishco

Dallas, TX

Expired: 21 days ago Applications are no longer accepted.

Medical , Paid Time Off
Full-Time

Job Description

Description

Job Title: Data Entry Customer Representative

Company: Talkishco

Location: Dallas, TX

About Talkishco:
At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead generation, sales training, sales outsourcing, and CRM implementation.

Job Description: We are seeking a proactive and organized Data Entry Customer Representative to assist with managing customer data and providing support to our customers. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment. As a Data Entry Customer Representative at Talkishco, you will play a key role in ensuring accurate and timely data entry while delivering excellent service to our customers.

Key Responsibilities

Input and update customer information and interactions into the company's database accurately and efficiently. This includes but is not limited to customer inquiries, orders, complaints, and other relevant information.
Provide timely and professional support to customers via phone, email, chat, or other communication channels. Assist customers with inquiries, issues, and requests, and ensure that all concerns are addressed promptly and satisfactorily.
: Assist with processing customer orders, including entering orders into the system, verifying order details, and coordinating with other departments to ensure timely fulfillment and delivery.
Investigate and resolve customer complaints and issues in a courteous and efficient manner. Escalate complex or unresolved issues to appropriate personnel for further assistance and follow-up.

Skills, Knowledge and Expertise

High school diploma or equivalent required; additional education or training in customer service or data entry is a plus.
Prior experience in customer service, data entry, or related roles preferred.
Strong attention to detail and accuracy in data entry and record-keeping.
Excellent communication skills, both verbal and written.
Customer-focused mindset with a commitment to delivering exceptional service.
Ability to multitask and prioritize tasks in a fast-paced environment.

Benefits