Continuous Improvement Coordinator (Quality Assurance)

Who We Are

Conexus Food Solutions is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply chain services all under one roof. With distribution centers spanning the US, over 2 million square feet of warehousing space, and a fleet of more than 1,000 trucks, we're the go-to when it comes to reliable delivery services.

At Conexus Food Solutions, we believe that teamwork and collaboration are the keys to success. We pride ourselves on maintaining the highest standards of integrity and honesty in everything we do and building strong relationships with our clients. We're looking for individuals who share our values and are committed to excellence. Join our team and contribute to our culture of collaboration and integrity while growing your own skills and expertise. Together, we'll deliver high-quality products and exceptional service to our clients and achieve great things.

What You’ll Do

As a Quality Assurance Continuous Improvement Coordinator, you will play a pivotal role in enhancing organizational performance by analyzing, maintaining, and improving quality assurance processes. Your expertise in process management and leadership will drive continuous development and ensure excellence in product quality. Here are the key responsibilities and requirements for this role:

You will be responsible for:

• Conducting inbound and outbound product inspections.
• Work collaboratively with site leadership to identify initiatives and establish priorities based on business objectives.
• Develop, implement, and maintain a comprehensive quality management system for all aspects of the production facility.
• Establish and enforce quality standards, procedures, and best practices.
• Evaluate existing QA processes to identify areas for improvement.
• Establish norms and standards for company performance.
• Lead the development and implementation of HACCP (Hazard Analysis Critical Control Point) plans.
• Facilitate continuous improvement initiatives and ensure the teams are empowered to make improvements.
• Collaborate with cross-functional teams to resolve quality issues and implement corrective actions.
• Conduct regular audits of quality systems and processes to identify areas for improvement.
• Develop and deliver training programs on quality management principles and practices.
• Utilize data and performance metrics to assess the effectiveness of quality and continuous improvement initiatives. Generate regular reports to communicate key performance indicators and progress toward improvement goals.
• Track, monitor and communicate facility defect trends.
• Coordinate with suppliers and customers to address quality concerns and ensure continuous improvement.

Qualifications

• • Bachelor's degree in a relevant field; or equivalent combination of education, training and experience.
  • Proven experience in quality management and continuous improvement within a manufacturing environment.
  • Strong analytical and problem-solving skills.
  • Effective communication and leadership skills.
  • Knowledge of quality management systems, SQF preferred, Lean Six Sigma, or other continuous improvement methodologies.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of stakeholders including senior managers, subject matter experts and operators.
  • Proficient in the use of Microsoft Office, Word, Excel, Outlook, and PowerPoint.

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