People Operations Specialist

Planned Parenthood of Michigan Remote, OR

People Operations Specialist

Planned Parenthood of Michigan

Remote, OR

Expired: March 20, 2023 Applications are no longer accepted.

Full-Time

POSITION TITLE: People Operations Specialist

LOCATION: Remote within Michigan

STATUS: Full Time, Exempt - 37.5 hours per week

ANNUAL SALARY: $55,000

BENEFITS: Medical, Dental, Vision, STD, LTD. Life & ADD, 403B, Flexible Spending Account, Generous Paid Time off Program and Free healthcare at our clinics for you and your immediate family!

Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations including boosters when eligible for all employees.

Position Description

Reporting to the Director of People & Organizational Development, the People Operations Specialist facilitates the people processes related to operations, systems, and technology. The People Operations Specialist ensures that all related processes are followed in accordance with rules, regulations, organizational policies and practices. The People Operations Specialist delivers strong support and customer service to both internal and external stakeholders while maintaining positive working relationships. The People Operations Specialist also provides administrative support to the People, Culture & Equity team as needed including data entry and file maintenance.

Essential Duties & Responsibilities

Serves as the day-to-day liaison between employees in need of technical HR support, the PCE team, information services, external vendors, and other stakeholders for system and platform design and implementation projects.

Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

Maintains optimal function of people software and platforms (HRIS, LMS, ATS, etc.), which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.

Provides technical support, troubleshooting, and guidance to software and platform users.

Collaborates with leaders, other departments, and the PCE team to identify system improvements and enhancements; recommends and implements solutions.

Manages permissions, access, personalization, and similar system operations and settings for users.

Programs custom functions and documentation such as automated queries, filters, macros, and reports including monthly reports and performance evaluation tracking.

Compiles or assists with the acquisition of complex data reports, summaries, and logs for leaders, other departments, and the PCE team.

Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.

Ensures system compliance with data security and privacy requirements.

Maintains knowledge of trends and developments in people software, platforms providers, vendors, and technology.

Makes photocopies; mails, scans and emails documents; files documents into appropriate employee files; data entry; and performs other clerical functions.

Assists or prepares correspondence as requested.

Participates in organizational and department meetings, events, and audits as assigned.

Performs other related duties as assigned.

This is not an exhaustive list of essential duties and responsibilities. Additional functions may be added, and this job description can be amended at any time.

Qualifications and Experience

Required

Bachelor's degree with at least 2 years of professional work experience or equivalent combination of experience, education, and/or training approved by Human Resources.

Proficient with Microsoft Office Suite or related software.

Excellent organizational skills and attention to detail.

Working understanding of human resource principles, practices and procedures.

Excellent time management skills with a proven ability to meet deadlines.

Analytical skills

Ability to:

o Work under pressure on multiple projects concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.

o Communicate effectively, both verbally and in writing.

o Work independently as well as collaboratively within a team environment.

o Work in a hybrid or remote environment.

o Handle stressful situations and provide a high level of customer service in a calm and professional manner.

o Learn and navigate organization's systems and processes

o Establish and maintain effective working relationships.

o Maintain confidentiality.

Preferred

PHR or SHRM-CP credential

HRIS experience

Key Requirements

Commitment to advancing race (+) equity in one's work: interest in expanding knowledge about the role that racial inequity plays in our society.

Awareness of multiple group identities and their dynamics; bring a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions.

Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity.

Strong sense of accountability to diversity, equity and inclusion principles and practices.

Understand of the impact of identity dynamics on organizational culture.

Commitment to Planned Parenthood's In This Together service ethos, workplace values, and service standards.

$55,000 - $55,000 a year

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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