$25 - $30/hr
Full-time
Medical, Retirement, PTO
Posted 8 hours ago
8.3
Uline
Based on 107 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 11,735 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 107 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
96%
say their health insurance is affordable
85%
say they get enough training
Featured by Uline, based on 107 Breakroom Quiz responses from their frontline employees
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
From Uline
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Paper product wholesalers, trucking and wholesale
5,001 - 10,000 Employees
Pleasant Prairie, WI, US
customer services representative
customer service rep
customer service representative 1
customer service specialist
customer care representative
customer assistance representative
customer representative
customer service representative 2
customer service reps
customer service representative 3
Q: What skills or qualities help someone succeed as a Customer Service Representative?
A: To succeed as a Customer Service Representative, key technical skills include proficiency in communication tools, such as phone systems and customer relationship management software, as well as knowledge of product or service offerings. Essential soft skills include empathy, active listening, and problem-solving abilities, which enable representatives to effectively resolve customer complaints and provide personalized support. By combining these technical and soft skills, customer service representatives can build strong relationships with customers, drive customer satisfaction, and contribute to long-term business growth and career advancement.
Q: What is the career path for a Customer Service Representative?
A: A Customer Service Representative typically starts as an entry-level role, progressing to mid-level positions such as Customer Service Team Lead or Operations Coordinator, where they oversee team performance and develop process improvements. As they gain experience, they can move into senior roles like Customer Experience Manager or Quality Assurance Specialist, focusing on strategic initiatives and customer satisfaction metrics. With continued skill development in areas like communication, problem-solving, and leadership, Customer Service Representatives can pursue long-term career prospects in management, training, or specialized roles like account management or business development.
