$19 - $24.75/hr
Full-time
Posted 26 days ago
Job description
Position Purpose
Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.
What you will do
Counsel patient on cost of treatment, insurance benefits, resources for payment and financial assistance
Secure and document payment arrangements
Assist patients in financing, payment plans, financial assistance and all financial options through the organization
Audit bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs
Work closely with RSO and division leadership to improve collections
Minimum Qualifications
High school diploma or GED.
Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.
Understanding of basic billing and coding.
Additional Qualifications (nice to have)
Epic experience
Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle
Position Highlights and Benefits
Full time 40hrs 9a-5:30p Tues - Sat, weekend differentials will apply
Excellent benefits - starting day 1!
Ministry/Facility Information
Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Most Popular Jobs Similar to Patient Financial Counselor
financial counselor
patient financial specialist
patient financial coordinator
patient financial representative
patient financial advocate
patient financial services specialist
patient financial service representative
insurance counselor
patient financial services representative
patient financial services coordinator
Other Helpful Pages Related To PATIENT FINANCIAL COUNSELOR - HOSPITAL
Home Economist Salaries
Frequently asked questions
Q: What skills or qualities help someone succeed as a Patient Financial Counselor?
A: To succeed as a Patient Financial Counselor, key technical skills include proficiency in medical billing and coding, insurance verification, and financial software systems. Soft skills such as empathy, effective communication, and problem-solving abilities are also crucial, as they enable counselors to navigate sensitive financial conversations with patients and their families. By combining these technical and interpersonal strengths, Patient Financial Counselors can provide high-quality support, resolve financial discrepancies, and contribute to improved patient satisfaction and outcomes.
Q: What is the career path for a Patient Financial Counselor?
A: A Patient Financial Counselor's typical career progression involves starting as a Financial Counselor or Patient Advocate, where they assist patients with billing and insurance inquiries, and progress to roles such as Senior Financial Counselor or Financial Services Manager, overseeing team members and developing financial counseling programs. Key opportunities for skill development include learning about healthcare regulations, insurance policies, and financial software, as well as developing strong communication and problem-solving skills. Long-term career prospects may lead to roles such as Director of Patient Financial Services, where they oversee the entire patient financial services department, or even into leadership positions in healthcare administration or management.
