About Syntricate Technologies
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US
Year founded
2004
$19.25 - $24.50/hr
Other
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Job description
Desktop Support
Position: Desktop support
Location: Boise, ID (Onsite)
Duration: W2 Contract
Job Description:
- Desktop support engineer, Field services.
- Good communication skills, desktop management
- Printer support Desktop support, re-imaging systems, Service Now ticketing
- 5G Wireless Networks, Desktop Management - Infrastructure Services (IS)
If you are interested, Please share your resume with below basic details:
- Current Location with Zip Code:
- LinkedIn URL:
Regards,
Ashish Rastogi Technical Recruiter | Syntricate Technologies Inc.
Direct: 781-552-4336
Email: ashish.r@syntricatetechnologies.com
syntricatetechnologies.com
Frequently asked questions
Q: What skills or qualities help someone succeed as a Desktop Technician?
A: To succeed as a Desktop Technician, key technical skills include proficiency in operating systems (Windows, macOS, Linux), hardware troubleshooting and repair, and familiarity with common software applications. Soft skills such as strong communication, problem-solving, and analytical abilities are also crucial, as they enable technicians to effectively diagnose and resolve complex issues, collaborate with users, and maintain a high level of customer satisfaction. By combining these technical and soft skills, Desktop Technicians can efficiently support users, troubleshoot issues, and contribute to a productive work environment, ultimately supporting their career growth and effectiveness in the role.
Q: What is the career path for a Desktop Technician?
A: A Desktop Technician's career path typically begins as a Help Desk Technician or Field Service Technician, providing technical support and troubleshooting for desktop computers and related hardware. As they gain experience, they can progress to mid-level roles such as Senior Field Service Technician or Desktop Support Specialist, overseeing more complex issues and leading smaller teams. Senior Desktop Technicians or Technical Leads can then move into senior roles, such as IT Manager or Technical Architect, overseeing large-scale IT projects and implementing technology strategies.