Entry-Level IT Support Technician (On-Site)

Entry-Level It Support Technician

We are looking for a motivated and detail-oriented entry-level IT support technician to join our on-site team. This position is perfect for someone beginning their career in IT who wants to gain hands-on experience in a fast-paced, professional environment. As part of the IT department, you will play a key role in supporting day-to-day technology needs for our employees, ensuring smooth operations across desktops, laptops, and business applications.

Key responsibilities include:

• Configure and deploy desktops, laptops, and related hardware for new and existing employees.
• Assist new hires with initial login, system setup, and access to required applications.
• Perform password resets and basic account troubleshooting.
• Provide first-line technical support for end-user issues, escalating to higher-level staff when needed.
• Maintain accurate documentation of completed work and system changes.
• Ensure all work follows company IT standards, security policies, and procedures.

Qualifications include:

• Basic knowledge of Windows operating systems, user accounts, and common applications (Microsoft 365, web browsers, etc.).
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work on-site, support multiple users, and manage time effectively.
• High school diploma or equivalent required; some college coursework or certifications in IT preferred (CompTIA A+, IT Fundamentals, etc.).

What we offer includes:

• Hands-on IT experience with opportunities for growth.
• Supportive team environment with training and mentorship.
• Competitive pay and benefits package.
• A chance to be part of a growing company and contribute to its success.