Dispatcher Customer Service Representative

Scheduling Experts

Boca Raton, FL

Expired: over a month ago Applications are no longer accepted.

$48,000 to $54,000 Yearly
Full-Time

Job Description

***Due to COVID-19 we will only be conducting virtual interviews***

Responsibilities

Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for products or deliveries
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements

Proven experience as dispatcher or relevant position
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma
Must live in Palm Beach County

Company Description

SOLUTIONS
Telephone Answering Service Virtual Receptionist Employee Reporting Service Call Center Solutions Inbound Sales and Order Taking Customer Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator Appointment Scheduling Inbound Direct Response Automated Messaging Services Voice Mail Service

Why Work Here?

Well established firm with lots of room for advancement!

SOLUTIONS Telephone Answering Service Virtual Receptionist Employee Reporting Service Call Center Solutions Inbound Sales and Order Taking Customer Service Help desk Lead capture Event Registration Employee Reporting Service Dealer Locator Appointment Scheduling Inbound Direct Response Automated Messaging Services Voice Mail Service