About National Seating & Mobility
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Franklin, TN, US
Year founded
1992
$22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
National Seating & Mobility rating
7.6
Based on 26 frontline employees who took The Breakroom Quiz
59th of 710 rated retailers
Job description
Full-time Opportunity| 8- hour shift (day) | Monday - Friday | Pay: $22+ DOE
What is it like to work at NSM?
National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to providing the best care for our clients' unique needs.
Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.
NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.
Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.
Position Highlights:*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.
Qualifications:
• High School Diploma or G.E.D.
• Communication Proficiency
• Computer Proficiency
• Organizational Skills
• Customer/Client Focus
Benefits:
• Paid Time Off
• Company paid holidays
• Health, Dental, Vision, & Life Insurance
• 401k Company Match
• Tuition Reimbursement and Education Assistance
We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! If you'd like to learn more about us and the impact we make on lives, please visit us at www.nsm-seating.com.
#NSMC1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What is it like to work at NSM?
National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to providing the best care for our clients' unique needs.
Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.
NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.
Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.
Position Highlights:*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.
Qualifications:
• High School Diploma or G.E.D.
• Communication Proficiency
• Computer Proficiency
• Organizational Skills
• Customer/Client Focus
Benefits:
• Paid Time Off
• Company paid holidays
• Health, Dental, Vision, & Life Insurance
• 401k Company Match
• Tuition Reimbursement and Education Assistance
We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! If you'd like to learn more about us and the impact we make on lives, please visit us at www.nsm-seating.com.
#NSMC1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What National Seating & Mobility employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
nsm-seating.com
Most Popular Jobs Similar to Customer Service Representative
customer services representative
customer service rep
customer service representative 1
customer service specialist
customer care representative
customer assistance representative
customer representative
customer service representative 2
customer service reps
customer service representative 3
Frequently asked questions
Q: What skills or qualities help someone succeed as a Customer Service Representative?
A: To succeed as a Customer Service Representative, key technical skills include proficiency in communication tools, such as phone systems and customer relationship management software, as well as knowledge of product or service offerings. Essential soft skills include empathy, active listening, and problem-solving abilities, which enable representatives to effectively resolve customer complaints and provide personalized support. By combining these technical and soft skills, customer service representatives can build strong relationships with customers, drive customer satisfaction, and contribute to long-term business growth and career advancement.
Q: What is the career path for a Customer Service Representative?
A: A Customer Service Representative typically starts as an entry-level role, progressing to mid-level positions such as Customer Service Team Lead or Operations Coordinator, where they oversee team performance and develop process improvements. As they gain experience, they can move into senior roles like Customer Experience Manager or Quality Assurance Specialist, focusing on strategic initiatives and customer satisfaction metrics. With continued skill development in areas like communication, problem-solving, and leadership, Customer Service Representatives can pursue long-term career prospects in management, training, or specialized roles like account management or business development.
