$21.50 - $22.94/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
The Hospital Liaison is responsible for conducting screens and assessments for newly delivered mothers and newborns to determine eligibility status for Health Beginnings Entry Agency referral services. The Hospital Liaison effectively promotes program goals and communicates accurate information about the Healthy Beginnings program. This position will provide services in assigned hospital location(s) and may require scheduling flexibility in order to accommodate hospital schedules.
Here's what the job involves:
- Conduct screening assessments with new mothers and infants in hospital settings to determine eligibility for support services.
- Partner with hospital staff to ensure accurate referrals, smooth communication, and effective program coordination.
- Identify family strengths, risk factors, and service needs using approved assessment tools.
- Connect eligible families to community resources, support services, and program referrals that promote family well-being.
- Maintain timely documentation, data entry, and compliance with program standards, outcomes, and reporting requirements.
Qualifications:
- Bachelor's degree in Human Services (preferably in a field such as social work, developmental psychology, and/or early childhood education).
- Minimum of two (2) years' experience in child welfare, primary prevention services, child development or related field.
- Schedule includes occasional evening and weekend hours as needed
- Bilingual English/Spanish required.
- Valid Florida's driver's license is required.
- Successful completion of a background check through Clearinghouse (learn more)
Benefits Offered:
- Paid holidays
- Generous vacation, sick, and personal days
- FREE single HMO medical, dental, and vision insurance!
- Company-paid life insurance
- Legal, identity theft, and AFLAC plans available
- 403(b) retirement plan
- 403(b) matching - 100% of the first 6%
- Tuition reimbursement
- Referral bonus program
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Patient Liaison?
A: To succeed as a Patient Liaison, key technical skills include proficiency in electronic medical records (EMRs), strong communication and interpersonal skills, and knowledge of healthcare policies and procedures. Soft skills such as empathy, active listening, and conflict resolution are also crucial, as Patient Liaisons often serve as a bridge between patients, families, and healthcare providers. By combining these technical and interpersonal strengths, Patient Liaisons can effectively navigate complex healthcare systems, build trust with patients and families, and provide high-quality support and advocacy.
Q: What is the career path for a Patient Liaison?
A: A Patient Liaison's typical career progression involves starting as a Patient Services Coordinator or Patient Advocate, where they develop strong communication and interpersonal skills. As they gain experience, they can move into mid-level roles such as Patient Liaison Specialist or Patient Engagement Manager, where they oversee patient outreach and education programs. Senior roles like Patient Experience Director or Director of Patient Services often involve strategic planning and leadership, where they can leverage their expertise to drive patient-centered initiatives and improve healthcare outcomes.
