Service Manager

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Fox Pest Control rating

6.2

Company rating: 6.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

22nd of 31 rated pest control companies


Job description

Overview

Join Our Team as a Full-Time Pest Control Service Manager!

Are you a dynamic leader with a passion for the pest control industry? Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights.

Who is Fox

Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service. We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.

What We Offer

  • Competitive Salary of $60,000 to $70,000.
  • Comprehensive medical, dental, and vision coverage
  • 401k with a generous company match.
  • Paid Time Off, Paid holidays, PTO.
  • Employee stock purchase plan.
  • A positive work culture that fosters empowerment and creates an uplifting environment
  • Significant potential for growth with personalized leadership plans for all team members.
  • Paid hands-on training opportunities.
Responsibilities

A Day in the Life of a Pest Service Manager

  • Embody Our Core Values: Lead by example and integrate Fox Pest Control's core values into every aspect of the branch.
  • Comprehensive Industry Involvement: Engage in all facets of the pest control industry, including technical, route, sales, administrative, and operational management.
  • Collaborate with Branch Manager and Office Personnel: Work closely with the branch manager and other service managers to ensure smooth operations.
  • Supervise and Train Technicians: Oversee, train, and evaluate a team of technicians to maintain high service standards.
  • Plan and Implement Policies: Develop and execute company policies and procedures.
  • Manage a Diverse Team: Lead, coach, and counsel a multi-level staff of 10+ individuals.
  • Perform Additional Duties: Take on other tasks as assigned to support the branch.
Qualifications

What We're Looking For

  • Leadership Experience: Minimum of 2+ years in a leadership role.
  • Industry Expertise: Experience in the pest control or lawn care industry is strongly preferred.
  • Regulatory Knowledge: Understanding of industry standards and state and federal regulations.
  • Sales Management: Previous experience in sales management is a plus.
  • Customer Service Skills: Exceptional customer service and retention abilities.
  • Communication Skills: Strong verbal and written communication and interpersonal skills.
  • Organizational Skills: Excellent follow-up, organizational, and time management skills, including route management.
  • Multi-tasking Ability: Capable of handling a wide variety of duties.

Fox Pest Control is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

#IndeedFPCNortheast

Employment Type: FULL_TIME

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Service Manager?

A: To succeed as a Service Manager, key technical skills include proficiency in service management software, data analysis, and problem-solving, as well as knowledge of industry-specific regulations and standards. Essential soft skills include strong communication and interpersonal skills, leadership abilities, and adaptability to manage teams, prioritize tasks, and navigate complex customer relationships. By combining these technical and soft skills, a Service Manager can effectively lead teams, drive business growth, and deliver high-quality service experiences, ultimately supporting career advancement and professional development.

Q: What is the career path for a Service Manager?

A: A Service Manager's typical career progression involves starting as a Service Coordinator or Team Lead, then advancing to Service Manager, and eventually moving into senior roles such as Operations Manager or Director of Customer Experience. Key opportunities for skill development include project management, leadership, and customer service skills, as well as proficiency in service management software and data analysis. Long-term career prospects for Service Managers may include transitioning into executive roles, starting their own service-based businesses, or pursuing specialized roles in industries such as consulting or academia.



Fox Pest Control job posting for a Service Manager in Gettysburg, PA with a salary of $60,000 to $70,000 Annually and benefits including Medical, Vision, Dental, PTO, and Retirement with a map of Gettysburg location.