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Truck Service Manager Jobs (NOW HIRING)

Tri-County Truck Centers

Truck Service Manager

Flint, MI · On-site

Every employee with Tri-County International Trucks is absolutely critical to its success. We have ... The Service Manager takes the lead role in managing an efficient and profitable Service Department ...

Istate Truck Center

Service Manager

Sioux City, IA · On-site

I-State Truck Center Location: Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service ...

Istate Truck Center

Service Manager

Sioux City, IA · On-site

I-State Truck Center Location: Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service ...

Istate Truck Center

Service Manager

Sioux City, IA · On-site

I-State Truck Center Location: Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service ...

Waste Recruiters

Service Manager

Ann Arbor, MI · On-site

The Service Manager is responsible for leading all aspects of a heavy truck maintenance and repair facility, overseeing a team of technicians, welders, and support staff while ensuring safe ...

Stoops Freightliner

Service Manager

Traverse City, MI · On-site

The Service Manager will direct, and coordinate activities concerned with repair and maintenance of diesel engine vehicles, and operation and maintenance of truck service facilities by performing the ...

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Truck Service Manager information

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$70.5K

$89.2K

$99K

How much do truck service manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for truck service manager in the United States is $89,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the truck service manager position, and why are they important?

To thrive as a Truck Service Manager, you need a solid background in fleet maintenance, mechanical troubleshooting, and supervisory experience, often supported by an associate's degree or relevant certifications. Familiarity with fleet management software, diagnostic tools, and industry-specific certifications such as ASE or OEM credentials is typically required. Strong leadership, effective communication, and problem-solving abilities help manage teams and coordinate efficient repair operations. These qualifications and skills ensure vehicles are serviced properly, downtime is minimized, and customer satisfaction remains high.

What are the typical daily responsibilities of a truck service manager?

A Truck Service Manager’s daily responsibilities include overseeing maintenance schedules, coordinating repairs, supervising service technicians, and ensuring compliance with safety and regulatory standards. They often interact directly with customers, vendors, and drivers to diagnose issues and discuss service options. The role also involves managing parts inventory, tracking work orders using fleet management systems, and monitoring team performance to ensure optimal productivity. These tasks require balancing hands-on technical knowledge with leadership and organizational skills in a fast-paced environment.

What is a truck service manager?

A Truck Service Manager oversees the maintenance and repair of trucks to ensure they operate efficiently and safely. They manage service schedules, supervise technicians, and ensure compliance with safety regulations. Additionally, they handle customer service, coordinate with parts suppliers, and monitor budget and performance metrics. Their role is essential in keeping fleet operations running smoothly while minimizing downtime and costs.

More about Truck Service Manager jobs
What cities are hiring for Truck Service Manager jobs? Cities with the most Truck Service Manager job openings:
What states have the most Truck Service Manager jobs? States with the most job openings for Truck Service Manager jobs include:
What job categories do people searching Truck Service Manager jobs look for? The top searched job categories for Truck Service Manager jobs are:
Truck Service Manager jobs near you
Infographic showing various Truck Service Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $89,166 per year, or $42.9 per hour.

Truck Service Manager

Tri-County Truck Centers

Jackson, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Every employee with Tri-County International Trucks is absolutely critical to its success. We have successfully served the Michigan business community for over 50 years, and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals ready to work hard and stay motivated.
What We Offer:
  • Competitive pay plan
  • Medical
  • Dental
  • Vision Insurance
  • 401K Match
  • Life Insurance
  • Closed on Sundays
  • Excellent paid training program
  • Paid Time Off

The Service Department is an integral and vital part of the dealership, and the manner in which it builds open, honest, trusting relationships with customers and other departments is essential to the dealership's success. The Service Manager takes the lead role in managing an efficient and profitable Service Department through productive staffing, customer retention, technician training, and quality workmanship while improving productivity and reducing costs in order to meet objectives. This position is crucial to achieve the highest customer satisfaction by performing duties in accordance with current vendor practices and our company's policies and procedures.
Essential Responsibilities:
  • Ensuring Service Department growth and profitability.
  • Understanding and ensuring compliance with all International and vendor policies and warranty procedures.
  • Reviewing and signing off on all Service Department outside purchases charged to the Service Department or a customer repair order.
  • Reviewing warranty performance statements on ISIS monthly.
  • Reviewing warranty chargebacks with Warranty Administrator weekly.
  • Reviewing the over 60-day warranty debits weekly to ensure payment.
  • Reviewing open repair orders over 30 days to ensure closure and payment.
  • Reviewing C.O.D. repair orders to ensure the vehicle and keys are on premises.
  • Attending International's Parts and Service Managers annual meeting.
  • Maintaining high-quality service repairs to minimize comebacks.
  • Ensuring that all work is fairly and equally assigned.
  • Investigating the progress of vehicle completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship, and cleanliness.
  • Keeping abreast of all warranty policies and product changes to maintain effectiveness in this role.
  • Providing current manufacturers' vendor training courses for technicians and service staff.
  • Reviewing random completed repair orders, noting technician comments, technician sign off, repair completion, and road test completion.
  • Understanding and keeping abreast of all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc.
  • Maintaining a safe and clean work environment in all service areas.
  • Ensuring that current and required tools are purchased as necessary.
  • Holding monthly staff and technician meetings.
  • Explaining completed work and charges to the customer if required.
  • Interviewing potential Service Department employees
  • Ensuring the service staff members are performing their duties as outlined in the appropriate job descriptions.
  • Seeking out and securing new service business

Qualifications that a candidate MUST possess in order to gain consideration for this position:
  • Minimum of eight years technical experience in the medium/heavy-duty truck industry.
  • Must be customer-sensitive and able to listen, understand, and communicate professionally with all customers, both external and internal.
  • Promote continuous improvement within the department.
  • Maintain a high degree of product and technical knowledge.
  • Must be a team player with a strong sense of commitment to the customer.
  • Must be self-motivated and have good written and verbal communication skills.
  • Must conduct oneself in a professional manner.
  • Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand.
  • Must have the ability to accept and react to change and lead others in a similar positive direction.
  • Must have superior problem-solving skills to achieve a win-win solution.
  • Must be able to understand, communicate, and evaluate all vendor and International warranty guidelines.

The ideal candidate will possess the following:
  • Experience with Microsoft programs and applications currently in use at this location.
  • Good organizational skills
  • A commercial driver's license (CDL) to operate and road test customer vehicles when needed.
  • Knowledge of dealer and fleet maintenance procedures and systems.
  • Willingness to pursue self-development courses applicable to the job.
  • Working knowledge of International and supplier/vendor warranty policies.
  • Strive for respect and facilitate teamwork in the department and throughout the dealership.
  • The ability to utilize the full capabilities of ISIS.

This is not necessarily a list of all of the duties, responsibilities, and requirements associated with this position. While the essential responsibilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances.

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