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$12

$25

$45

How much do hyundai service advisor jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for hyundai service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Hyundai Service Advisor?

A Hyundai Service Advisor is a professional at a Hyundai dealership or authorized service center who acts as the main point of contact between customers and the service department. Their primary responsibility is to understand customers' vehicle concerns, explain recommended maintenance and repair work, and ensure a smooth and satisfactory service experience. They also provide estimates, communicate with technicians, and keep customers updated on the status of their vehicles. Essentially, Hyundai Service Advisors help customers navigate the service process while ensuring their vehicles receive the necessary care.

How does a Hyundai Service Advisor typically collaborate with technicians and customers to ensure effective vehicle servicing?

A Hyundai Service Advisor acts as a crucial link between customers and the service team. They communicate customer concerns to technicians, translate technical information back to customers in an understandable way, and keep everyone informed about repair timelines and costs. Service Advisors often coordinate with parts departments to ensure timely availability of components and work closely with technicians to prioritize jobs based on urgency. This collaborative approach helps maintain high customer satisfaction and efficient workflow within the dealership or service center.

How hard is it to be a service advisor at a dealership?

Being a service advisor at a dealership requires strong communication skills, knowledge of automotive repairs, and the ability to manage customer interactions efficiently. The role often involves multitasking, working with repair orders, and using dealership management software, with typical hours aligning with dealership schedules. Success depends on experience, customer service skills, and understanding of vehicle systems.

What is the role of a service advisor at Hyundai?

A Hyundai Service Advisor acts as the primary point of contact between customers and the service department, explaining repair and maintenance options, estimating costs, and scheduling appointments. They coordinate with technicians to ensure services are completed efficiently and maintain customer satisfaction through clear communication and record-keeping.

Why are service advisors paid so much?

Service advisors in automotive repair shops are often paid higher wages because they handle customer interactions, estimate repair costs, and coordinate repairs, requiring strong communication skills and industry knowledge. Their role directly impacts customer satisfaction and shop profitability, which can justify higher compensation. Additionally, experienced service advisors often earn commissions or bonuses based on sales and service performance.

What is the difference between Hyundai Service Advisor vs Automotive Service Advisor?

AspectHyundai Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common; manufacturer-specific training optional
Work EnvironmentHyundai dealerships, brand-specific service centersVarious automotive service centers, independent shops, dealerships
Employer & Industry UsagePrimarily Hyundai dealershipsBroader automotive industry, multiple brands
Job ResponsibilitiesCustomer communication, warranty work, brand-specific knowledgeCustomer service, repair order management, general automotive knowledge

The main difference between a Hyundai Service Advisor and an Automotive Service Advisor lies in their work environment and specific brand knowledge. Hyundai Service Advisors work primarily at Hyundai dealerships, focusing on Hyundai-specific services and warranty procedures. Automotive Service Advisors work across various brands and independent shops, with broader automotive knowledge. Both roles require strong customer service skills and certifications like ASE, but Hyundai Service Advisors often need manufacturer-specific training.

What are the key skills and qualifications needed to thrive as a Hyundai Service Advisor, and why are they important?

To thrive as a Hyundai Service Advisor, you need a solid understanding of automotive systems, customer service experience, and usually a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Hyundai-specific diagnostic tools, and service scheduling software is often required. Strong communication, problem-solving, and organizational skills help Service Advisors build trust with customers and coordinate effectively with technicians. These skills ensure efficient service processes, high customer satisfaction, and repeat business for the dealership.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.
More about Hyundai Service Advisor jobs
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Hyundai Service Advisor jobs near you
Infographic showing various Hyundai Service Advisor job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Hyundai Service Advisor

Stivers Automotive Group

Columbia, SC • On-site

$35K - $75K/yr

Full-time

Re-posted 19 days ago

Job description

About the Role:

As a Hyundai Service Advisor, you will be responsible for providing exceptional customer service and ensuring customer satisfaction by accurately diagnosing and recommending appropriate repairs and maintenance services. You will be the primary point of contact for customers and will work closely with the service team to ensure timely and efficient service delivery. Your ultimate goal will be to build long-lasting relationships with customers and ensure their continued loyalty to our dealership.

Minimum Qualifications:

  • High school diploma or equivalent
  • At least 2 years of experience in a customer service or automotive service role
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in computer systems and software

Preferred Qualifications:

  • Associate's or Bachelor's degree in Automotive Technology or related field
  • ASE certification
  • Experience with Hyundai vehicles
  • Experience with Dealertrack software

Responsibilities:

  • Greet customers and provide them with a warm welcome
  • Listen to customers' concerns and accurately diagnose their vehicle issues
  • Recommend appropriate repairs and maintenance services based on customer needs and vehicle requirements
  • Provide customers with accurate estimates of repair costs and timelines
  • Ensure timely and efficient service delivery by working closely with the service team

Skills:

As a Hyundai Service Advisor, you will use your strong communication and interpersonal skills to build relationships with customers and ensure their satisfaction. You will also use your diagnostic and problem-solving skills to accurately diagnose vehicle issues and recommend appropriate repairs and maintenance services. Your ability to multitask and work in a fast-paced environment will be essential to ensuring timely and efficient service delivery. Proficiency in computer systems and software will also be necessary to accurately estimate repair costs and timelines and maintain accurate records.